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Governing the World of Many Clouds with Cisco Cloud Consumption Optimization Service

CIOs face a scary reality. They only know about 5-10% of the cloud applications that are being used within their organization. This shadow IT is ripping holes in their security strategies. In fact, a recent Forrester study cited that 43% of respondents said they believed shadow IT practices were major threats to their respective organizations. And, as the fallout from recent high-profile attacks have shown, both IT and business leaders will face the consequences if a security breach occurs. CiscoCloudConsumptionOptimization

To help leaders uncover shadow IT, we launched Cloud Consumption Assessment Service in January. But discovering shadow IT is only the first step that organizations need to take to manage cost and risks. Moving to cloud compels customers to build in-house clouds and learn to broker services from public cloud providers.

In my last blog, I outlined the need for customers to implement a new lifecycle approach for managing cloud—one that implements the processes and tools to govern cloud services from end-to-end across public, private, and hybrid clouds. Many organizations are beginning to set up dedicated organizations to manage and govern cloud adoption. Recently, the BBC set up a group composed of IT delivery team, security architects, lawyers, infrastructure experts and user communities to manage the purchase and use of cloud computing in their organization.

Establishing a new approach to managing clouds requires a big change. In my conversations with CIOs and IT leaders, many share that they lack the know-how, processes, and tools to effectively manage public, private, and hybrid cloud services.

To help customers deal with these challenges, we are introducing Cisco Cloud Consumption Optimization Service. This annual subscription service helps customers govern their cloud adoption from end-to-end and continually monitor cloud use.

Our cloud experts will help customers establish policies, processes, and tools to govern cloud services based on Cisco IT’s experience of managing more than 1,000 cloud providers. Throughout the year, we will help organizations implement policies to manage cloud providers and enforce security and compliance, develop their hybrid cloud service strategy including a technology and budgetary roadmap, set up a cloud program office, establish a approved vendor list, and more.

With this service, IT can rapidly evolve into a broker of cloud services internally. By doing so, organizations can launch cloud service faster and meet the needs of business groups. Additionally, the service can help organizations reduce cloud costs more than 10-15 percent, manage business risks and ensure regulatory compliance, and continually monitor cloud services and spot trends over time.

You can learn more about Cloud Consumption Optimization Service at: www.cisco.com/go/cloudconsumption

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IWAN Wed: Is FIFA supported on the ISR?

Food for thought

The other day, I went to the café to grab my lunch and notice something that got me thinking of an IT problem we’re going to see more and more.

I’m not a soccer sport fan but of course I am aware of the 2014 FIFA World Cup™ event that is happening.

Anyways, I saw a guy watching a live stream of the game between Iran and Nigeria on his mobile device and it got me thinking “I wonder how much bandwidth this thing is taking?”

All major sports event like the Superbowl, World Cup, NBA Finals, PGA tour, Olympics, etc. are streaming LIVE games and many people around the globe are watching the World Cup during business hours as its always 9 to 5 somewhere. Read More »

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802.11ac: That’s the Answer. What’s the question?

Everybody’s talking about 802.11ac, but we’ve sensed some confusion for next steps as far as how CIO’s and IT organizations should be approaching the new standard.

3700internal2Should I move to 802.11ac?

You’re probably thinking: Chris, you’re a leader at Cisco, of course you want me to migrate to 802.11ac. That, my friends, is where you are wrong. There is no simple answer to the question of whether you should move your network to 802.11ac. Here’s my simple rule of thumb:

There is no premium for 802.11ac from Cisco. If you are deploying new Access Points’s today, you should be buying 802.11ac. If you’re not buying, you are probably satisfied with your network and how it will handle the growth of more and more clients associating with your network and the bandwidth demands that come with that client demand. If you feel you have a plan to handle this demand, then you are one of the few that can pass on 802.11ac.

That said, there is a strong ramp up for Cisco 802.11ac products in the market, the AP3700 is the fastest ramping access point in our history and we have yet to see if the AP2700 will claim that crown in the coming months. ABI Research estimates that currently 50% of new device introductions are 802.11ac enabled, a statistic expected to increase to 75% by the end of 2015.  This is enough proof of the overwhelming interest in adding the benefits of 11ac to networks. Let’s take a step back and consider the basics of why people are moving to the new standard.

Why .11ac?

Today, everything is about getting what we want, when we want it. Instant gratification. It’s not just the millennials—we’ve all been conditioned to expect things within seconds. Could you imagine the days pre-Internet if you had the capability for on-demand movies? Read More »

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If You Want incredible Collaboration Experiences, IT Services Can Deliver

May 20, 2014 at 8:03 am PST

I must be in the right business. I’m a pretty easy-going guy, but one thing that gets me worked up is inefficiency. Lines at the store, info I need to enter again and again online, meetings that exist just to schedule another meeting…arrrgh. That’s why I am so excited by the direction coming from Cisco’s Collaboration Technology Group. Simplifying work experiences. Removing clutter from the desk. Reinventing how we innovate and engage across corporate and physical office boundaries. That’s just what the DX80 desktop collaboration device, announced here at Cisco Live, is designed to do. Give me a DX80 bumper sticker, and I’ll put it on the back of my rental car right now (Sorry, Hertz).

I am not alone in my love of efficiency. In this age of “Pace of Change2,” the top of mind for every business leader is how to get more done faster. According to a recent CIO Insights Study, innovation, efficiency, and cost reduction are CIOs’ top business priorities, in that order (Cisco Strategic Marketing Organization, Nov. 2013). Collaboration holds the promise of greatly increasing productivity for organizations of all sizes, in every industry.

Technology-enhanced collaboration is more than a technical architecture or product. What do you think would happen if you put a DX80 on every worker’s desktop at your company? Without network optimization, training, and adoption services, there might not be much change in productivity. And how would you measure success?  Putting devices on a desk and making sure they are functional is not an effective measure of success.  Are they being used?  Is video being turned on every time?  Is it changing the way people work?  You need to measure whether use of the devices is resulting in the benefits you expected to see. And you’ll want to adjust your strategy and support structure based on what you’ve learned. Read More »

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RetailMeNot Leverages Cisco and Plixer for WLAN Optimization

April 1, 2014 at 9:23 am PST

Founded in 2007, RetailMeNot.com is the largest digital coupon site in the US.  They help hundreds of thousands of customers save money when shopping online. They are headquartered in Austin Texas, in the hip “Live Music Capital of the World”.  Since the company went public in 2013, the company has doubled the number of employees from 250 to over 500.

In previous blogs, I have covered what is AVC, SuccessEHS and how Plixer’s Scrutinizer accepts Netflow, sFlow and IPFIX exports. This post will cover how these key products are combined by RetailMeNot in their WLAN deployments to optimize and support this fast growing company.

Recently Michael Patterson, the Founder and Product Manager at Plixer, Matthew St. Jean the Marketing Manager at Plixer and I had an opportunity to talk to Tim Tyndall, the Lead Network Engineer at RetailMeNot.  Tim shared with us the highlights of the wireless LAN deployment and explained how they use Cisco Application Visibility and Control and Plixer’s Scrutinizer to stay in control of how their WLAN is being utilized.

Tim described the environment and culture that has become a huge part of the company’s success.  RetailMeNot  provides hip new offices for its employees with open work spaces and other awesome perks.

The Cisco powered wireless network supports this initiative. In fact, nearly all network connectivity is wireless. He said that employees are issued a laptop by the company and many carry in their own smartphones and tablets as well; Most of those devices being from Apple.

retail1

Employees can roam freely with reliable service that spans the company’s five floors. Even during large meetings where access density increases dramatically, service continues without any interruptions and the performance metrics they can obtain using NetFlow is exceptional and reinforce that the traffic is optimized. Read More »

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