operations management

October 13, 2016

DATA CENTER

Buying New Gear? Have You Invested in Operations Management to Assure Your RoI?

3 min read

Are you investing in new IT equipment – or for that matter, any IT services including SaaS/Cloud services?  If so, I wonder how much you have invested in your operations management...

February 3, 2016

DATA CENTER

The Most Boring Service We offer … And how to bring down a data center in one easy snip!

2 min read

I do enjoy the (sometimes irreverent!) perspectives of some articles on data center in the UK publication “The Register“, and the story of how a data center change went wrong made me laugh, cringe and cry at the same time – the change being when an electrician cut the wrong wire and brought down a […]

January 12, 2016

DATA CENTER

Your New Year’s Resolution for 2016: Start with a Cisco Domain Ten Workshop

2 min read

A few years ago, I wrote a series of blogs on Cisco’s Domain Ten(SM)  framework.  Since then, we’ve used this simple yet powerful analysis tool to help guide many customers on data center and IT transformation projects.  I personally found it quite notable that leading market analyst firm IDC, recognizing Cisco as the worldwide leader […]

October 9, 2013

DATA CENTER

Cisco Domain Ten: The Compendium

3 min read

It’s hard to believe but it’s ten months since I first blogged on  Cisco Domain TenSM,  which is Cisco Service’s framework to guide you on your path to data center and cloud transformation. I’ve now covered all ten domains of this concise and powerful model.  I’ll now collect all articles – including my most Cisco Domain […]

June 21, 2013

DATA CENTER

Cisco Domain Ten: Domain 10: Process and Governance – Part (a)

4 min read

So, with this blog, the end of my Cisco Domain Ten(SM) journey approaches.  Starting back in December, I’ve now covered each of the ten domains in our Cisco Services’ framework for data center transformation. A few weeks back, I discussed some of the challenges you may face in Domain 9: Security and Compliance, and it’s […]