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Top 10 Reasons to Upgrade to the 7.4 MD Software Release

As the famous saying goes, “Good things come to those who wait”. Delayed gratification -- person’s ability to forgo a smaller reward now for a larger reward in the future -- has been linked to better life outcomes as demonstrated by the often cited Stanford Marshmallow experiment and others. In most cases though, it requires a degree of self-control not easily achievable in today’s fast paced, ever-changing world with new mobile devices, protocols and technologies.

If you are one of the Cisco Wireless customers currently deploying Release 7.0 MD and waiting for the next Cisco Wireless Software Maintenance Deployment Release, the wait is over!

Release 7.4.121.0 has achieved Maintenance Deployment (MD) status.

Release 7.4.121.0 is the recommended MD release for all non-802.11ac deployments. For 802.11ac deployments, Release 7.6.110.0 (Release 7.6 Maintenance release 1) is the recommended release.

For additional details on Software Release Recommendations and Guidelines, see Guidelines for Cisco Wireless Software Release Migration

Below are top 10 reasons (in no particular order) to upgrade from the current 7.0 MD release to the latest 7.4MD Release.

10. FlexConnect (improved and rebranded H-REAP) with efficient AP upgrade across WAN, BYOD policies support, Flex ACLs and split tunneling. Read More »

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What Next for BYOD?

One of the interesting and challenging aspects of working in the Mobility space is the sheer pace at which the industry is moving.  I’m fortunate to work with many Customers in EMEA to help support and shape their strategy towards Mobile technology.  A great example of this has been the reaction to BYOD.

The influx of personal devices into the Enterprise caused by the BYOD trend poses numerous challenges to IT Departments.  Understandably, initial reaction was to focus on network and device level Security.

Cisco responded by introducing a BYOD Solution to remove some of the burden from IT Departments and provide them with a central point for managing many aspects of the BYOD lifecycle: onboarding, device profiling, authentication, authorization, offboarding and self-service management.

Almost at the same time, a new industry segment was created: Mobile Device Management. The intent of MDM systems is Read More »

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An Architectural Approach to Location-Based Services

When was the last time you looked at your mobile device? Minutes ago? Seconds ago? We can’t seem to live without them, and in the consumer space, new mobile services are popping up it seems faster than your Twitter feed can handle. Below are mobile consumer services trends from the latest VNI Service Adoption Forecast (2012 – 2017) – you can see Mobile SMS, Mobile Commerce, Mobile Video, and Mobile Social Networking are on the rise, as is the number of devices per consumer.

cmxarch

Many organizations are looking for ways to leverage this upward trend in mobility and innovative mobile services for business benefit – whether it be for increasing customer satisfaction and communicating how the general population wants to receive communication, or offering Wi-Fi so users are able to consume the mobile services they want.

Cisco has made a big investment in mobile location-based services (LBS) over the past year with the introduction of the Connected Mobile Experiences (CMX) solution. CMX enables mobile users to adopt new innovative mobile services with an added benefit of relevance. Businesses can conduct mobile commerce, send texts, extend mobile video, or integrate mobile services with social media now based on the user’s location. Read More »

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#EngineersUnplugged S4|Ep1: Team Building and Onboarding in IT

October 23, 2013 at 10:35 am PST

Welcome back to Season 4 of Engineers Unplugged! The whiteboards are shiny and new, and the markers are fresh. We have some incredible episodes lined up for this season, featuring multiple languages, countries, and guests new and returning.

To kick off the season, we’re changing the pace a little bit, stepping away from the whiteboards, with a special episode that highlights one of the EU mission statements: actionable information from and for the community.

Community Building! Amy Lewis interviewing Fred Nix at VMworld Barcelona. (photo credit: Nick Howell)

Community Building! Amy Lewis interviewing Fred Nix at VMworld Barcelona. (photo credit: Nick Howell)

Today’s guest is Fred Nix (@nixfred), who works with a team at EMC to onboard SEs. He takes us behind the scenes of how they do it with methods you can apply to a company of 40 or 40,000. It’s a great story, let’s roll the clip:

Thanks to Nick Howell (@that1guynick, http://datacenterdude.com) for the photo. Keep us posted with who you’d like to see on the show, and the topics you’d like to hear discussed. The hotline is open!

Welcome to Engineers Unplugged, where technologists talk to each other the way they know best, with a whiteboard. The rules are simple:

  1. Episodes will publish weekly (or as close to it as we can manage)

  2. Subscribe to the podcast here: engineersunplugged.com

  3. Follow the #engineersunplugged conversation on Twitter

  4. Submit ideas for episodes or volunteer to appear by Tweeting to @CommsNinja

  5. Practice drawing unicorns

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IT Mobility Social Support Leads to Reduced Costs

May 15, 2013 at 2:09 pm PST

Cisco IT’s Bring Your Own Device (BYOD) program allows employees to be most productive on whatever device they choose.  Whether it’s an iPhone, iPad, Android, Mac or PC they can connect to the Cisco internal network easily, but that’s not what this blog is about, if you’re interested in that initiative click here and here. This blog is about how adding a social layer, specifically Cisco WebEx Social, resulted in an improved user experience and reduced caseload and therefore avoided cost.  Personally, I’d like to say the easy onboarding of devices has caused me less wrinkles, but I’ve yet to find a quantitative way to prove that hypothesis true, so let’s stick to the facts:

  • In November 2010, Cisco IT had 4,566 cases per 33,354 devices or about 0.14 Cases/Device
  • In October 2011, Cisco IT had 3,921 cases per 48,530 devices or about 0.08 Cases/Device
  • Cisco IT has had a 52% increase in devices and 16% more users

Read More »

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