NRF

January 10, 2014

RETAIL & HOSPITALITY

Omnianalytics for an Omnichannel World

2 min read

At Cisco, we’re about ready for the NRF trade show being held in New York on Jan.  12-15. We’re at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the highly popular annual Big Idea sessions. Kathryn Howe, retail senior advisor at Cisco, will be discussing one of the […]

January 9, 2014

RETAIL & HOSPITALITY

Mobility in the Store – More Dollars, Less Intrusive

2 min read

We’re rapidly closing in on the NRF trade show being held in New York on Jan. 12-15. Cisco is at the expo on Jan. 13-14, and will be featuring several company...

January 9, 2014

NETWORKING

Mobile Location Based Services Trends of 2013

5 min read

The holiday season which began with Cyber Monday on December 2nd 2013 has just ended and analyzing the impact on mobile commerce sales and location based services unveils some very interesting...

January 8, 2014

RETAIL & HOSPITALITY

Understanding the Internet of Everything for Retail

2 min read

Here at Cisco we are busy getting ready to go to NRF next week, which is being held in New York on Jan.  12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the annual Big Idea sessions. I asked Lisa Fretwell, customer solution director at […]

January 7, 2014

RETAIL & HOSPITALITY

New Insights into Shopper Behavior – with Some Surprises

2 min read

Happy New Year to all my readers, and best wishes for 2014! Of course, the retail year starts off with a bang at the NRF trade show being held in New York on Jan.  12-15. Cisco is at the show expo on Jan. 13-14, and will be featuring four company thought leaders in the annual […]

December 19, 2013

RETAIL & HOSPITALITY

Omnichannel Is Changing How You Do Business – Sort Of

2 min read

This is the final installment of a series on how retailers can address the challenges of becoming an omnichannel business. I’d like to wrap up by talking about a deceptively...

December 13, 2013

RETAIL & HOSPITALITY

Pick the Low-Hanging Omnichannel Fruit

2 min read

This blog is the third of a series on how retailers are addressing the challenges of becoming an omnichannel business. We’ve talked about how omnichannel selling is not really about rushing to invest in some whiz-bang technology – in fact, I think stores often try to do too much at one time. Instead, a smart […]

Got Standards?

1 min read

I have been participating in meetings with the Association of Retail Technology Standards (ARTS) since 2006 when Cisco joined as a member organization.  ARTS, a division of the National Retail Federation, is an international membership organization dedicated to reducing the costs of technology through standards.  Its mission is to develop best practices, technology standards and […]

February 4, 2013

NETWORKING

Connected Shoppers: Cisco CTO Bob Friday at NRF

Mobile devices have gone mainstream, and shoppers have become to rely on smart phones for their primary source of information while making a purchase decision. Bob Friday, Cisco CTO in the Wireless Networking Group, presents on connecting shoppers through mobility and shares highlights from his Big Ideas session at the National Retail Conference in January.