In the last MSE blog, Reddy Babu talked about the new Location Aware Guest Captive Portal powered by the Mobility Services Engine (MSE). The MSE was first introduced to provide location based information as a core service to the network, but has since built out a suite of location-based services that take the location-based data from the wireless network to the next level. These services are collectively known as the Cisco Connected Mobile Experiences (CMX) solution. As you read in Dr. Brendan O’Brien’s blog last week, we have been introducing more and more features to the CMX solution.
Today I will expand on one of these new features offered by the Connected Mobile Experiences solution: Browser Engage – which is our new network based location and context aware orchestration platform.
Browser Engage allows organizations to customize the web browsing experience for mobile users in their venue by offering various context-aware value added services. These services, such as indoor navigation and search, are available to the mobile user throughout their mobile web browsing experience. Browser Engage also helps organizations setup their content and serve them to the users based on device location. For example, an organization can deliver coupons or deals to mobile users based on their location within the venue—making the offerings much more relevant to the mobile end user. Imagine yourself in a mall and a deal shows up on your phone right around lunchtime that is valid at a food court right around the corner.
So, how does it work? Read More »
Tags: Cisco, connect, connected mobile experiences, context-aware, customer experience, guest experience, location, location based services, location-aware, location-based, mobile, mobile browser, mobility, network, technology, wi-fi, wifi, wireless
It’s a critical time for enterprise IT as new mobile devices from Apple, Samsung and Google enter the market and operating systems are updated almost weekly. Apart from the new color and form factor options, this round of new technology features new operating systems and a proliferation of app updates, which IT leaders must be prepared to meet head on.
It’s an exciting time for mobile technology, but it’s also an important time for enterprises to look at not only meet the demands of today’s mobile-enabled workforce, but tomorrow’s as well. Basic mobility functionality is not and will not be enough, and a solid framework must be put in place to support the growth.
In this inaugural post of a four-part Network Matters blog series, I’ll be discussing how IT leaders can rely on a network, built for all kinds of devices, to simplify the process of onboarding new mobile technology and free up precious IT resources. I would like to provide you with a deeper look at how having the right network in place can help ease the challenges of tomorrow that will be presented to IT departments due to device evolution and enable a culture of self-service for employee-owned devices.
Read More »
Tags: architecture, Cisco, infrastructure, mobile, mobile device, mobile workspace, mobility, network, unified communications, wireless, wlan
With the explosion of smart mobile devices, consumers expect to have Wi-Fi access at pubic venues everywhere they go. Venue owners are under pressure to provide reliable Wi-Fi guest access in a simple and easy way. Wouldn’t it be great to be able to do that AND extract some value out of your investment in setting up the Wi-Fi network as well? Cisco Connected Mobile Experience (CMX) is an industry leading solution provides just that: an easy, customizable and location-aware way to onboard guests using CMX Connect, an ability to gain insights into guest behaviors using CMX Location Analytics and an opportunity to engage guests in meaningful ways using CMX Browser Engage.
With MSE Release 7.6 coming out later this year, we wanted to give you a closer look at new feature CMX Connect. Read More »
Tags: Cisco, connect, connected mobile experiences, customer experience, guest access, guest captive portal, guest experience, guest portal, location, location based services, location-aware, location-based, mobility, mobilt, network, technology, wi-fi, wifi, wireless
Last week, my colleague Rajiv walked you through an overview of how our Mobility Services API now supports REST based APIs. As a developer for the Mobility Services Engine (MSE) team, I am very excited about this update because it means that it will be easier for developers to create apps using the MS-API, which hopefully means that more and more organizations will be able to take advantage of the location-based services and functionalities of the MSE. I’m going use this blog to walk you through some of the more technical aspects of the change.
The REST API is now widely used in the field of API based web applications. The REST stands for REpresentational State Transfer. It is an architecture that is based on set of six rules, and APIs that support REST follow all those rules, making them RESTful.
Compared to SOAP, REST has better performance, scalability, simplicity, modifiability, visibility, portability, and reliability. For secured REST API transactions, HTTPS is recommended.
RESTful Mobility Services API
7.5 applications, including features from the Connected Mobile Experiences (CMX) solution such as Browser Engage and CMX Analytics, are now supporting REST APIs in addition to the existing SOAP APIs previous releases (backward compatibility).
CMX utilizes the basic authentication scheme to authenticate each REST API request. It utilizes the Authorization header in the HTTP packet. The Authorization header is composed as follows:
– Username and password are combined into a string “username:password”.
– The resulting string literal is then encoded using Base64.
– The authorization method, a space and the string “Basic” is then put before the encoded string.
The API credentials can be accessed from Prime Infrastructure (PI), which manages CMX (page is located under Mobility Services > Specific MSE > System > Users).
As Rajiv mentioned last week, the Mobility Services REST APIs can be grouped in the following way:
– MAP APIs
– Real time location APIs
– Location history APIs
– Notification APIs
Let’s break them down with use cases to get a better picture of when you’d use which. Read More »
Tags: API, App, app developer, application, application developer, application development, code, Development, engineer, location, location based services, map, mobility, mobility services, mobility services engine, MS API, mse, network, REST, SOAP/XML, technical, technology, wifi, wireless
Today’s events at the IoT World Forum included a very interesting keynote address by Cisco’s CEO John Chambers, as well as some exciting breakout sessions. Leading business executives shared their ideas and visions, which in turn are shaping IoT across their industries.
It’s been a special treat to show off the power of the Cisco Connected Mobile Experiences (CMX) solution to attendees at the event. We deployed CMX in the beautiful event venue, during John Chambers’ keynote, and during break out sessions. Let’s take a closer look at how attendees have been seeing CMX in action:
IoT Venue: Hotel Arts
IoT World Forum is taking place at the Hotel Arts on the seafront in Barcelona. The lower ground floor houses the Keynote room, the conference rooms, registration, demo showcase and partner rooms.
The latest version of CMX, V7.6, in a pre-release form has been running at the Hotel Arts IoT venue all week. CMX allows organizations to gather and analyze aggregate location data on devices from their Cisco Wi-Fi network. For example, we can see device count and dwell time in total and by location. The new CMX analytics dashboard (available with CMX 7.6, to be released later this year), looks like this:
Read More »
Tags: barcelona, cmx, desigual, internet of things, IoT, iot world forum, IoTWF, location analytics, location based services, location data, location services, mobility, network, smart+connected city, technology, wi-fi, wifi, wifi-based, wireless