Hello again, Marc Nagao and the Cisco Small Business Team.
Over the weekend, my family and I were in Indian Wells to watch the world’s best tennis players play at the BNP Paribas Open. I have to say, watching them play live, at competition speed, is something to behold. It’s difficult to comprehend the speed, power and consistency out of these players.
Speaking of Speed and Power, recently, my brethren Product Manager, David Harper, finished up development of a new release of the Cisco FindIT Network Discovery Utility that uses the Cisco Automated Software Delivery Service to provide easy speedy access to Small Business firmware. This new service tool is simple to use, intuitive and a snap to get started. It will let you know when there’s a new firmware update and in seconds that firmware can be loaded up on your Cisco Small Business device. I even conned Dave into doing a demo for you all! But the best part, it is FREE.
Take it away Dave:
Hello Everyone, Today I want to talk about Cisco FindIT. FindIT is a web browser plugin that you can use to discover all Cisco Small Business branded devices on your network, and then you can easily view device information, click to open the administration GUI, or click to access support resources. We have just released version 1.1 of FindIT, and this version automatically notifies you about firmware updates for the devices on the network and then lets you click to download them to your PC. I’ve attached a short, five minute video below that show how FindIT works and how you can use it when you are installing a new network.
In my role as Cisco’s Chief Futurist, I get many questions about what the future holds and how new technology and emerging solutions will change our lives. Given the positive feedback and the volume of questions being submitted from the community around the first series, I’ve decided to do another series to answer questions from the education and tech community around the Internet of Everything (IoE). Whether the questions are global in scope, such as how the Internet of Everything will shape our world, or small in nature, like today’s Ask the #IoE Futurist question about batteries, I enjoy the challenge of answering them all.
It’s true what most school teachers say, “There is no such thing as a bad question.”
In fact, when it comes to questioning what the future of technology looks like, the ideas from Malcolm Gladwell’s famous book, The Tipping Point, come to life.
Gladwell states that a tipping point is when a small idea, technology or trend crosses a threshold and “spreads like wildfire.” Today, we are witnessing a tipping point in technology innovation that is representative of small innovations that have a compounding effect on society. Microscopic sensors, tiny wearable mobile devices, miniscule packets of energy, and even an AA battery have the potential to impact future innovation and what it means to be connected.
In this post, I’ll answer a question from Chad, a student of Cisco Champion Karen Woodard, about how specifically new developments in battery technology could impact new solutions. Here is Chad’s question:
Question: “Will the future of battery technology prohibit the advancement of computers or technology in general?”
March is a rather event-laden month for Open Source and Open Standards in networking: the 89th IETF, EclipseCon 2014, RSA 2014, the Open Networking Summit, the IEEE International Conference on Cloud (where I’ll be talking about the role of Open Source as we morph the Cloud down to Fog computing) and my favorite, the one and only Open Source Think Tank where this year we dive into the not-so-small world (there is plenty of room at the bottom!) of machine-to-machine (m2m) and Open Source, that some call the Internet of Everything.
There is a lot more to March Madness, of course, in the case of Open Source, a good time to celebrate the 1st anniversary of “Meet Me on the Equinox“, the fleeting moment where daylight conquered the night the day that project Daylight became Open Daylight. As I reflect on how quickly it started and grew from the hearts and minds of folks more interested in writing code than talking about standards, I think about how much the Network, previously dominated, as it should, by Open Standards, is now beginning to run with Open Source, as it should. We captured that dialog with our partners and friends at the Linux Foundation in this webcast I hope you’ll enjoy. I hope you’ll join us in this month in one of these neat places.
As Open Source has become dominant in just about everything, Virtualization, Cloud, Mobility, Security, Social Networking, Big Data, the Internet of Things, the Internet of Everything, you name it, we get asked how do we get the balance right? How does one work with the rigidity of Open Standards and the fluidity of Open Source, particularly in the Network? There is only one answer, think of it as the Yang of Open Standards, the Yin of Open Source, they need each other, they can not function without the other, particularly in the Network. Open Source is just the other side, the wild side!
A recent article in the Wall Street Journal featured a hotel that will soon be using mobile technology to bypass the check-in process. Guests will have the option to check-in through their smartphone and also use their smartphone as their room key.
The benefit of this new check-in and room key innovation is two-fold: the hotel guests will benefit from the pure convenience of it and hoteliers can help maintain a secure property.
However, automated check-in and the ability to use mobile devices as a key to the room is only one aspect of the entire technology stay. This is just one component of what’s possible and what’s going to be expected by guests visiting hotel properties in the future.
There is a tremendous demand by the guests to simplify and enhance their interaction with the hotel. According to a recent HVS London study, more modern hotel guests value experiences and the feeling of “being connected” over traditional hotel luxuries. With this in mind, the future of a connected guest experience does not begin and end with new keyless door entry capabilities.
In fact, the new technologies happening in hotels are also happening across various industries. New mobile capabilities in retail, education and transportation are creating new ways for customers, students and citizens to receive engaging content that can transform their experience. Some examples include:
Retailers can offer shoppers mobile updates when they are in the store about new products and special sale items.
College freshman can receive turn-by-turn directions to landmarks, buildings and events – all based on the student’s schedule and current location on campus. Read More »
Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.
Speaking of good shows – as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.
But wait… what exactly did Robin do? We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners
Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:
Three Years of Award-Winning Technical Support
Advanced Product Replacement –either Same Day Ship or Next Business Day**
Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
Major and minor software releases
So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.
Thanks for hanging out with the Cisco Small Business Team – make it a good rest of the week.