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Open Source is just the other side, the wild side!

March is a rather event-laden month for Open Source and Open Standards in networking: the 89th IETF, EclipseCon 2014, RSA 2014, the Open Networking Summit, the IEEE International Conference on Cloud (where I’ll be talking about the role of Open Source as we morph the Cloud down to Fog computing) and my favorite, the one and only Open Source Think Tank where this year we dive into the not-so-small world (there is plenty of room at the bottom!) of machine-to-machine (m2m) and Open Source, that some call the Internet of Everything.

There is a lot more to March Madness, of course, in the case of Open Source, a good time to celebrate the 1st anniversary of “Meet Me on the Equinox“, the fleeting moment where daylight conquered the night the day that project Daylight became Open Daylight. As I reflect on how quickly it started and grew from the hearts and minds of folks more interested in writing code than talking about standards, I think about how much the Network, previously dominated, as it should, by Open Standards, is now beginning to run with Open Source, as it should. We captured that dialog with our partners and friends at the Linux Foundation in this webcast I hope you’ll enjoy. I hope you’ll join us in this month in one of these neat places.

As Open Source has become dominant in just about everything, Virtualization, Cloud, Mobility, Security, Social Networking, Big Data, the Internet of Things, the Internet of Everything, you name it, we get asked how do we get the balance right? How does one work with the rigidity of Open Standards and the fluidity of Open Source, particularly in the Network? There is only one answer, think of it as the Yang of Open Standards, the Yin of Open Source, they need each other, they can not function without the other, particularly in the Network.  Open Source is just the other side, the wild side!

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Unlocking the Connected Guest Experience

A recent article in the Wall Street Journal featured a hotel that will soon be using mobile technology to bypass the check-in process. Guests will have the option to check-in through their smartphone and also use their smartphone as their room key.

The benefit of this new check-in and room key innovation is two-fold: the hotel guests will benefit from the pure convenience of it and hoteliers can help maintain a secure property.

Antonio Connected Guest Keyless_futureMobility_2 25 14

However, automated check-in and the ability to use mobile devices as a key to the room is only one aspect of the entire technology stay. This is just one component of what’s possible and what’s going to be expected by guests visiting hotel properties in the future.

There is a tremendous demand by the guests to simplify and enhance their interaction with the hotel. According to a recent HVS London study, more modern hotel guests value experiences and the feeling of “being connected” over traditional hotel luxuries. With this in mind, the future of a connected guest experience does not begin and end with new keyless door entry capabilities.

In fact, the new technologies happening in hotels are also happening across various industries. New mobile capabilities in retail, education and transportation are creating new ways for customers, students and citizens to receive engaging content that can transform their experience. Some examples include:

  • Retailers can offer shoppers mobile updates when they are in the store about new products and special sale items.
  • College freshman can receive turn-by-turn directions to landmarks, buildings and events – all based on the student’s schedule and current location on campus. Read More »

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Cisco Small Business Extending Services and Support in Latin America

March 5, 2014 at 10:12 am PST

Happy Wednesday!

Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.

Speaking of good shows -- as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.

But wait… what exactly did Robin do?  We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners

Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:

  • Three Years of Award-Winning Technical Support
  • Advanced Product Replacement - either Same Day Ship or Next Business Day**
  • Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
  • Major and minor software releases

 

Screen Shot 2014-03-03 at 2.32.58 PM

So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.

Thanks for hanging out with the Cisco Small Business Team -- make it a good rest of the week.

Resources:
Small Business Support Service At-A- Glance in English

Small Business Support Service At -A- Glance in Spanish

Small Business Support Service At-A-Glance in Portuguese

For more info on Small Business Support Service features and benefits or questions…  Check out www.cisco.com/go/sbs or contact smb-services-team@cisco.com

And to see where is Small Business Support Service is available: check out www.cisco.com/go/sbsavailable

**Questions about Same Day Ship or Next Business Day Logistics?  Contact your partner or latam-tm@cisco.com.

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Mobile Monetization Takes a Step Forward

Brian WalshBy Brian Walsh, Service Provider Mobility Senior Marketing Manager

Among the discussions we had with global Mobile Service Providers in Barcelona at MWC 2014, here’s something that was certainly NOT breaking news: in the face of relentless growth of mobile data usage (see Cisco VNI), a top imperative expressed was to drive profitability by monetizing new opportunities.

What’s unfortunate is that the challenges continue to grow. Over-the-Top (OTT) competition continues to preempt new Service Provider (SP) services initiatives. New revenue partnerships with OTT and Content Providers remain elusive. And SP’s see more and more new sources of services substitution challenging their legacy voice & messaging services, for example, the WhatsApp move into voice services.

Of course, Service Providers also want to Read More »

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Demystifying Multi-layer Convergence and SDN at OFC/NFOEC 2014

By Leonard Luna, Senior Marketing Manager, Cisco Service Provider Solutionsleonard_luna

If it’s Spring, then it is time for OFC/NFOEC – the world’s leading event for advancing optical solutions (March 9-13).  Cisco will, once again, have a strong presence, including our largest booth ever (booth 4359), at this year’s event being held at the Moscone Center in San Francisco, California.  Building upon the industry wide dialog around multi-layer convergence and SDN, we will showcase the Evolved Programmable Network (EPN), the Cisco Network Convergence Systems (NCS) and our highly innovative CMOS photonics technology – CPAK.

EPN is the foundational layer for Cisco Open Networking Environment ( ONE) strategy and is the natural evolution of the IP next generation network (IP NGN). It is designed specifically to leverage the opportunities presented by the Internet of Everything (IoE). It optimizes the delivery of multi-service solutions over service provider networks.  An EPN increases service provider revenue opportunities, lowers total cost of ownership (TCO) and supercharges service agility.  One of the key elements of Cisco’s EPN architecture is the Cisco NCS product family featuring the NCS 6000 Series IP Router, the NCS 4000 Series Converged Packet Transport platform and the NCS 2000 agile ROADM platform.  A key differentiator to Cisco’s EPN is our growing portfolio of CPAK transceivers delivering never before seen levels of density, power savings and flexibility to Cisco’s portfolio of data center switches, IP routing and transport solutions.

At OFC/NFOEC, Cisco will showcase Read More »

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