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Tablets Welcomed: Part 1

Eighteen months ago, when the original Apple iPad was announced, I posted a blog here posing a simple question: “Apple iPad, in the enterprise?”  The obvious answer, to me at least, was a resounding “Yes”. Today, it seems that professionals and employers alike would agree. The former like to bring and operate their own devices at work, and the latter are buying these devices to boost employee productivity.

In this six-part blog series titled “Tablets Welcomed.” I will be posting short video clips (3 questions in 3 minutes) of interviews with Cisco leaders, that walk you through the Cisco solution for providing access to any device, securely, reliably, and seamlessly.

Today, I am talking to Tom Wilburn, Vice President of Sales for Cisco Wireless, who has experienced this market transition firsthand. Watch Tom here as he answers:
-    How has the influx of new mobile devices changed IT?
-    What are the consequences companies need to confront?
-    What are some compelling tablet use cases?

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UC Management Anti-Hero

June 30, 2011 at 12:45 pm PST

Laura PowersWelcome to the Shownotes for TechWiseTV 92 -- Unified Communications Management Made Simple.  If you have not seen the show yet -- you can do so by going to http://www.techwisetv.com (please subscribe to our YouTube channel by the way) or, if you are the more ‘reclined’ type like me…keep reading, you will find the show embedded below the fold.

Before I go on -- there are some workshops to check out -- these are the awesome one-on-one interactive opportunities most often hosted by our chief geek Jimmy Ray: Check out ciscoworkshops.com for the latest.

This show has us going into Network Management again which is always of more interest than we initially projected -- and, like we do with all our shows, we made an attempt at a theme…something we felt would resonate with our technically inclined audience.  This is where our ‘anti-hero’ direction came from.  Now why would anyone diss on hero’s?

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How Network Performance Management Can Increase Customer Satisfaction

Contributed by David Flesh, Sr Manager, Product Marketing, Cisco Network Management Technology Group

Please join us tomorrow for the upcoming webinar “How to Improve Customer Satisfaction and Operational Efficiency with Performance Management.”

Date: Tuesday, June 28, 2011, 8:00 AM, PDT
Duration: 60 minutes

We know that Communication Service Providers (CSPs) require more robust assurance capabilities to manage complex technology and services that span multiple domains. Operators need to have visibility of multiple network elements in order to enable them to manage the end-to-end quality of real-time services. Register now  to learn how performance management can improve quality of service and increase operational efficiency.

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Get Fast, Easy Actionable Information with Cisco Prime Performance Manager

Contributed by David Flesh, Sr Manager, Product Marketing, Cisco Network Management Technology Group

Cisco Prime Performance ManagerA common theme we hear from service providers is the challenge of delivering high-quality services at the lowest possible price. IP Next-Generation Network architectures are increasingly complex to operate with the volume of services growing at an exponential rate. To sustain the cost of deployment and maintain average revenue per user, communication service providers need an efficient management system that provides visibility into network and service performance.

Cisco just introduced a new performance management solution that helps enable service providers to proactively manage their next-generation networks, including service assurance and capacity planning. Cisco Prime™ Performance Manager complements an existing set of network management tools or works completely as a standalone solution. Cisco Active Network Abstraction (ANA) customers like the easy integration and the ability to access service and element performance information from the topology views.

Cisco Prime Performance Manager provides more than 200 pre-generated reports on a wide range of technologies. These reports help operators and network planners answer those questions that keep you up at night; questions such as which devices are over-utilized, what backhaul links are congested, and which services have poor quality or response time. With dashboard views showing network-level availability and utilization reports, operators can quickly identify the most pressing issues impacting the network. Pre-generated reports provide deep visibility into such areas as application traffic, availability of services and devices, IP quality of service, IP protocols, IP service level agreements, resource utilization, and transport statistics.

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Cisco Has a Cool New Network Management Solution – Really?

I recently staffed the Cisco booth at Interop, Las Vegas where we introduced Cisco Prime for Enterprise, a new network management strategy and product portfolio.  I had buttons made that said “Ask Me About Cisco Prime for Enterprise” to help facilitate questions and because I’m a tech marketing geek who likes to wear buttons.

Interop was my first tradeshow since I transitioned to Cisco network management from the Cisco wireless/mobility team where I recently led WLAN management marketing.  I’ve always believed in the value of network management – especially when it’s done right.  As I talked with Interop attendees, two questions kept repeating:

  • What is Cisco Prime for Enterprise?
  • Are you sure Cisco has an innovative network management solution – Really?  As of when?

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