Follow these steps to ensure safe data practices and to foster customer trust
Most small businesses, even those without an e-commerce website, collect some form of personal data from customers over the Internet. Small banks, individual insurance agencies, non-profit organizations, doctors’ offices, and even elementary schools provide forms for people to submit online—including addresses, Social Security numbers, credit card data, phone numbers, and the names of family members. We all trust that these organizations will prevent our sensitive information from falling into the wrong hands. In fact, if your small business accepts customer data over the Internet, you’re responsible for protecting it from the moment a customer hits ”send,” while it’s archived on your network, and until you delete it.