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Improving Citizen Services: San Antonio Continues to Set the Bar High

Have you ever gotten a parking ticket? What about a speeding ticket? If so, wouldn’t it be nice to be able to settle that ticket your way…a more efficient way…a way that would enable you to settle it when convenient for you and that wouldn’t require you to take the day off of work to drive downtown to go to court?

Well, if you lived in San Antonio, that would be an option.  Click on the image below to read the full story from News 4 WOAI out of San Antonio.

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CiscoLive! San Diego: Time to get your BYOD on!

 

I’m relatively new to Cisco, and only 7 months with the Mobility Solutions team. That means I get a lot of great “firsts” to experience, and those terrific “ah ha” moments that sear through my brain as I learn something new each day. And one of those “firsts” is CiscoLive! I’ve been intimately involved in making it all come together for our Mobility Solutions team. So I know what to expect at CiscoLive!, and yet, I really don’t know what to expect.

 

With our planning and preparation for these five days in San Diego, I’ve had the opportunity to work with a lot of great people and expand my network here within Cisco. The big “ah ha” through this process has been the discovery of Cisco’s pervasive and unequivocal customer-focused culture. It hasn’t mattered who I’ve work with, the overarching end goal for all of us is providing the right solutions to our customers, and making every customer feel as though they are Cisco’s only customer . It also helps that our mobility solutions are the broadest and deepest in the industry, as well as the most innovative. We like to say we are going “Beyond BYOD” – a complete solution that delivers one policy, one network and one management and ensures the best, most optimal user experience. Yes, it’s a marketing message, but it’s the truth.

 

We are going to prove that to you this coming week in San Diego. You’ll be seeing, learning and talking a lot about our how our mobility solutions really do go Beyond BYOD. A quick run-down by the numbers will give you a preview of how we will show you: 11 Mobility business-focused presentations, including a customer panel discussion on their Cisco BYOD implementations and experiences; 16 technical sessions covering everything from RF Fundamentals to Branch office WLAN design; and 2 all-day TechTorial seminars. You’ll also need to carve out some time to visit our booth (#850), because we’ve got product demonstrations that show how easy it is to set user and device policies using Cisco ISE, Cisco’s CleanAir and Client Link in action on our Aironet Access Point 3600 (in addition to some new features), and our Prime Infrastructure management solution.  I’m purposely vague about the demonstrations because we all want you in the booth to see them for yourselves. A couple of videos here and here will give you a preview.

 

We will also have a few things that will tease your brain and give you some laughs too. We’ll have a caricature artist available for a few hours on Monday, Tuesday and Wednesday to draw your portrait, digitally of course, showing you in your “ultimate wireless experience”. And, we on the mobility team are never without giving you some sort of challenge! If you want to study-up in advance, you’ll find the answers to our challenge questions (which will be available at the booth), when you watch “Fundamentals of Spatial Streams”. With only 7 minutes of great information, it’s far less than you’d spend waiting in an Apple Store to buy an iPad. Yes, get the questions right and you’ll have a chance to win one on Tuesday, Wednesday or Thursday. And of course, there are great expo floor receptions planned on Monday and Tuesday, and Cisco’s customer appreciation event on Wednesday evening in addition to other opportunities to have fun.

 

Lastly, we have three meeting rooms with some private product previews. You should check with your sales rep to find out more and book an appointment, or three.

 

Even though it’s my first CiscoLive!, I do recommend wearing comfortable shoes that help you get from one technical session to another, or to a customer panel discussion, or to our booth to see our latest product demonstrations and talk with our wireless experts. So whether this is your first CiscoLive! or not, you’ll have plenty of “ah-ha” moments throughout the week! I know I will! See you in San Diego.

 

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It’s Not the Spa, It’s the Hotel Wi-Fi that’s Key

Travel website hotels.com not long ago published the results of a survey on hotel amenities asking travelers to identify the most important features in selecting a particular property. The most popular was the availability of free Wi-Fi access and that this amenity overwhelmingly factored into the decision on which hotel to book. Thirty-eight percent of travelers reported that free Wi-Fi played a part in their decision as a “must” to stay at a specific hotel, 35 percent reported it is the simple amenity they want to see more in hotels, with 31 percent wishing it would become a standard in all hotels in 2012.

A Hotels.com survey reveals which amenities guests want the most.

We see this trend towards “have to have wireless access” – in a hotel, airport, or at the office as being consistent with Read More »

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Collaborating from the middle of nowhere, anywhere, any device

Imagine that you’re standing out in the middle of a desert. All you and your work team can see is endless sand. You know where you are only from the GPS coordinates – there are no roads, no cell towers, no infrastructure. Can you expect to be able to utilize radios, smart phones, tablets, and teleconferencing systems just as though you were back in your home office? Read More »

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Delivering Mobile Experiences “Your Way”

Today, Cisco is kicking off its “Your Way” campaign which is focused on the universally desired but sophisticated requirements around the delivery of mobile experiences.  Not just mobile access – that is simply changing an access type – but rather a mobile experience that maps to your needs depending on the device you’re holding, the service or application you’re using, the time and location you want it  — in sum, it’s a mobile experience “your way.”

You’ll see Cisco highlighting this in a variety of forums – from an opening webcast featuring Cisco CTO Padmasree Warrior  and BT to an array of on-going activities such as a dedicated website advertisements and even in future innovation announcements like the major one we’ll be having on June 5th (you can register here to be among the first to hear the news. And when we do, you’ll see that we promote that such personalized, superior mobile experiences “don’t have to compromise the way of business.”

While that phrasing may make sense for the Bring Your Own Device trend in the Enterprise where many CIOs are concerned about security and compliance, how does it apply to Service Providers?

A number of ways: Read More »

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