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Connected Millennials Entering the Workforce

Earlier this year, CNN reported that the U.S. jobless rate fell to its lowest level since 2008. Positive job growth—and having the talent to fulfill these job openings—is great news for employers, jobseekers, and the economy as a whole.

As the academic year comes to an end, college graduates around the world are getting ready to join that talent pool. This new generation of workers comes from an environment and lifestyle unlike that of their seniors, and they bring assets that are unfamiliar to more seasoned employees.

Let me elaborate for those of us born before 1980. When I joined the workforce some decades ago, faxing, mailing, and wired phones were everyday business staples. Today, each of us has at least one mobile device on hand. (I have three: my cell phone, iPad, and laptop.) And with those devices comes a shift in the ways we connect and communicate, at work and elsewhere. But many of us remember the time when we worked without these devices.

Millennials don’t have that memory. Coming of age in a mobile world makes their views fresh and their needs unique. Every time we bring a new, next-generation hire on board, I wonder, “What can they teach me?” This is the generation that will inherit the economy when we retire. By cross-mentoring each other, we all can do a better job of preparing for that future.

At Cisco, we are starting to see more and more of our customers adapting to accommodate the needs of their connected employees, both young and experienced. We’re seeing them laying the groundwork to encourage increased mobility in the workforce, with collaboration technologies and programs like Bring Your Own Device (BYOD) at the office. With BYOD and mobile technology becoming increasingly pervasive in the workplace, collaboration becomes more accessible, and productivity and efficiency improve. And as employees start enjoying the flexibility of working from anywhere, morale reaches a new high.

Connecting your workforce—whether it is multigenerational, multinational, or multilingual—and enabling the Internet of Everything, allows employers to bring together people, processes, data, and things. While first-time workers may lack the experience of their more seasoned coworkers, they’ll flourish more quickly if their need to be connected is fulfilled. As the pace of business continues to increase, it is imperative for executives to act now to make sure that collaboration technology is readily available, to attract Millennials and to engage employees of all generations.

My two biggest pieces of advice for companies looking to hire from this next generation are these:  First, leverage their always-connected lifestyle as an advantage to your business objectives—not as a setback. The way they play is also the way they work. Because of technology advancements, it is now completely viable for us to deliver the infrastructure for this lifestyle in the workplace. Second, encourage your entire workforce to participate in a knowledge exchange, wherein Millennials share tech know-how and senior workers share business acumen.

There is an amazing synergy going on that results from the new generation’s approach to work, the seasoned experience of older workers, and today’s mobile, collaborative technologies and architectures—and this synergy amounts to a big win for everyone.

 

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Anytime, Anywhere Efficiency

Cisco_Work-Anytime

As today’s workforce continues to become more mobile and adopt the “on-the-go” mentality both at home and at work, their needs are also evolving. Companies need to respond. Empowering employees to work anytime, anywhere will improve efficiencies and increase productivity. When the staff takes their work outside of office walls, an environment of knowledge, sharing and creativity across local, regional and global teams is created naturally. The Internet of Everything (IoE) is a clear driver in this new collaborative environment as companies continue to connect more people, devices, processes and data.  This collaborative environment, in turn, also empowers a company as a whole through the insights and data exchanged.

In one of my previous posts, How Not Where Is What Matters Most in a Collaborative Work Environment, I noted that mobile and remote workers have higher performance ratings than traditional workers. Are these connections increasing the comfort level with utilizing remote resources on a consistent basis, such as remote mentoring or collaboration with global teams? Is it the extended connection to global colleagues and customers to obtain better insight and decisions? Or, is it the combination? Read More »

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To Bring Or Not to Bring?

There’s no question, the employee-led mobility revolution has arrived. Will the Bring-Your-Own-Device (BYOD) policies that must inevitably follow come soon enough?

Everyone is bringing their devices, everywhere they go. People, no matter their occupation, want to check the news, keep in touch, catch up on email, and stay productive or entertained wherever they are. So the real question for government organizations becomes, “how do we address this mobile explosion and the proliferation of employee devices?”

IMG_6600TabletGovt.Many have yet to implement BYOD policies for fear of the security implications and exposing sensitive data. But what is the security risk of doing nothing? In a recent Forrester survey of 498 government employees from around the world, more than half of the respondents (57%) said their organizations provided limited or no support for employee devices and some even said their employers prohibit mobile devices outright. The survey also revealed that 3 out of 10 government workers in these situations find “alternative ways” of using their device for work.

This poses a problem for government agencies: having no policy or prohibiting devices is risky because employees are bringing and using their devices anyway.

Read More »

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Connected Public Sector: Being There in Every Situation

This weekend, as the United States celebrates Veterans Day, Cisco’s Global Government team would like to thank all those who have and continue to serve.

The world is continuously changing, bringing new and complex challenges and now, more than ever, communities and citizens need and expect a connected government, one that will enable local government to be there to help, to serve and to protect, no matter what the circumstance.

A connected government is about creating new possibilities for citizens and employees. It’s about breaking down silos between agencies and departments, providing cost-effective solutions, increasing operational efficiencies, and delivering better, faster, real-time services. It’s about understanding how the world is changing, and adapting to that change with scalable, long term, solutions made possible through technology.

As governments of today face these variety of challenges, new and innovative approaches are being implemented and some local governments are leading the way by deploying cloud and mobility solutions to overcome these challenges in a collaborative and timely manner.

Our latest public sector video highlights some examples of how these challenges are being addressed globally.

Read More »

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New Workspaces for New Worlds of Collaboration

November 6, 2012 at 6:00 am PST

I recently wrote about “Collaborating with the New Generation” after being enlightened by a panel discussion with a group of Millennials. In the theme of looking forward and new generations, Forrester Consulting completed an in-depth online survey about the next-generation workspace with 325 senior-level IT decision makers in the United States, Europe, and China.

Not surprisingly, the workspace is evolving in much the same ways employee habits are. As employees look for more flexibility in devices and where they work, enterprises are implementing mobility, collaboration, virtualization, and security solutions that align to these needs. What does it mean to you? Read More »

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