In my previous blog, we looked at how Catalyst switches can be used to assess video application readiness in the network before rolling out a video based collaboration application. In this blog, let us take a look at available tools on the Catalyst switches to monitor and troubleshoot video problems in the network.
As we know, fundamentally, video traffic is different from data traffic. Video traffic is more dynamic and bandwidth intensive and even small changes in delay or loss can cause visible disruptions to user experience. Routinely, IT trouble tickets are opened by users that are faced with degraded video experience. To add to that, interactive video is real time. Any delay in troubleshooting will make IT miss the window to rectify the problem. For a firm with many locations and buildings, finding the problem can be complex and time consuming without the right tools.
Tags: catalyst, Catalyst 3560-X, Catalyst 3750-X, Catalyst 4500E, Catalyst 6500, cisco prime, Cisco Switches, IOS, IOS features, mediatrace, monitoring the Catalyst, monitoring video traffic, performance monitoring, Remote Fault Resolution, Troubleshooting video traffic across a WAN