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Mobility and Virtualization in the Next-Generation Workplace

I’m one of the lucky ones. Many of my peers work in companies that aren’t as forward looking about IT as Cisco is. Where they struggle to keep up with the demands of today’s employees, I’m fortunate to work in an environment that offers workspace flexibility and access to telepresence, web conferencing, and a social platform based largely on the employee’s choice of device.

That’s not to say that we’ve got it all figured out at Cisco. As I onboard new college graduates, I, too, find myself struggling to meet their expectations. I think we’ve entered a phase in which all business and IT leaders will lag slightly behind the workplace expectations of the new generation.

To better understand this fundamental shift, we recently commissioned Forrester Research to look specifically at mobility, virtualization, and other enterprise-level technology initiatives.  Read More »

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Give It Away Now

In this business, “monetization” is often a nice way to say “profits”.   And profits usually come at someone else’s expense.

But what if I told you you could be profitable giving away your product?  Further, what if I told you you could be profitable, and your customer would also make money in the deal?

Too good to be true?  Not at all.  Telefonica’s O2 UK has found a way to give away mobile broadband service and make money doing it.

When O2 Read More »

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Join Cisco at NRF 2013

We just launched the Cisco at NRF 2013 website.

Cisco will be at the National Retail Federation (NRF) Convention and Expo 2013 in New York City from January 14-15, 2013.

I’d like to invite you to come visit the Cisco booth #252 to see live demonstrations of Cisco’s new innovative solutions for retail including:

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Cisco and SAP Collaborate to Offer a New Shopping Experience at Retailers

When was the last time you sifted through the pile of coupons and special offers that fill your mailbox each day? Extreme “couponers” aside, most of us rely more on the daily coupons we receive via email from online sites, rather than the thousands that end up in our recycling bin each month.

Today, technology has influenced the purchase decision, and buyers are bringing their own technology – smartphones and mobile devices – on their shopping excursions. In a world where 74% of smartphone owners use their mobile phones to get real-time location-based information, retailers need to harness the power of the loyal customers and market to those consumers in real-time.

Cisco’s partnership with SAP for a new Retail Mobility Solution offers a unique business-to-consumer shopping experience that brings real-time and location-based deals to shoppers and allows businesses to improve customer service and more accurately track ROI. Supporting the solution, Cisco’s Context Aware Services, Cisco’s Mobility Services Engine (MSE) and Cisco Prime Network Management with SAP’s Precision Retail Application (Apollo), optimize the in-store experience for consumers and retail decision makers. This mobility retail solution leverages the indoor-location and analytic capabilities of the Cisco Connected Mobile Experience platform to drive a premium consumer experience, allowing shoppers to make quick decisions and receive instant discounts on their mobile devices to put towards their purchases.

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The Day I Lost My Mobile with Sensitive Corporate Data

It was a dark, cold, and scary night when I returned from dinner with friends and noticed that my mobile phone was missing. It had corporate sensitive data such as emails, calendar events, and documents, as well as personal data (including pictures, videos and other documents). Well, let me be honest with you, I didn’t really lose my phone. However, many cell phones, tablets, and other gadgets are lost or stolen on a daily basis. The problem of stolen mobile devices is huge. According to a report from the Federal Communications Commission (FCC) earlier this year, about 40 percent of robberies in Washington, D.C., New York, and other major cities now involve mobile devices. The FCC has teamed up with the nation’s top wireless carriers, including AT&T, Verizon, T-Mobile, and Sprint, to develop a database of stolen mobile devices.

Allowing employees to access corporate email, critical business applications and data makes workers more productive and effective. Finding just the right balance when allowing easy access to the applications that users need to be more productive, while maintaining the integrity and security of enterprise resources, will give your organization a competitive advantage.

Stolen and lost devices are among the many challenges of mobile device security.

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