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Santa uses Cisco Technology to Visit Sick Children

Has your child visited with Santa yet?  Then you know the excitement of hearing that jolly laugh and the “Ho Ho Ho” that accompanies Santa’s twinkling eyes.  But, what about the children who are hospitalized over the holidays and unable to visit with Santa at the local mall?

Santa uses Cisco video solutionsDuring December, Santa is using Cisco video collaboration technologies to visit children at 31 children’s hospitals throughout the US.  The hospitals use iPads with Jabber, video monitors, and webcams in hospital playrooms to connect children with Santa at his North Pole workshop.  Cisco TelePresence mobile carts are wheeled into hospital rooms so that children who are confined to their rooms can share holiday wish lists with Santa and get updates on their favorite reindeer.

Now in its 6th year, the Cisco Santa Connection allows Santa to remotely connect with hospitalized children, many of whom would not otherwise have been able to see Santa. Cisco is proud to be able to touch the lives of these children with the hope and happiness of a personalized visit with Santa using Cisco technologies.

Read about Santa’s first virtual stop at Children’s of Alabama and view the full list of participating children’s hospitals.

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Mobility and Virtualization in the Next-Generation Workplace

I’m one of the lucky ones. Many of my peers work in companies that aren’t as forward looking about IT as Cisco is. Where they struggle to keep up with the demands of today’s employees, I’m fortunate to work in an environment that offers workspace flexibility and access to telepresence, web conferencing, and a social platform based largely on the employee’s choice of device.

That’s not to say that we’ve got it all figured out at Cisco. As I onboard new college graduates, I, too, find myself struggling to meet their expectations. I think we’ve entered a phase in which all business and IT leaders will lag slightly behind the workplace expectations of the new generation.

To better understand this fundamental shift, we recently commissioned Forrester Research to look specifically at mobility, virtualization, and other enterprise-level technology initiatives.  Read More »

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Give It Away Now

In this business, “monetization” is often a nice way to say “profits”.   And profits usually come at someone else’s expense.

But what if I told you you could be profitable giving away your product?  Further, what if I told you you could be profitable, and your customer would also make money in the deal?

Too good to be true?  Not at all.  Telefonica’s O2 UK has found a way to give away mobile broadband service and make money doing it.

When O2 Read More »

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Join Cisco at NRF 2013

We just launched the Cisco at NRF 2013 website.

Cisco will be at the National Retail Federation (NRF) Convention and Expo 2013 in New York City from January 14-15, 2013.

I’d like to invite you to come visit the Cisco booth #252 to see live demonstrations of Cisco’s new innovative solutions for retail including:

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Cisco and SAP Collaborate to Offer a New Shopping Experience at Retailers

When was the last time you sifted through the pile of coupons and special offers that fill your mailbox each day? Extreme “couponers” aside, most of us rely more on the daily coupons we receive via email from online sites, rather than the thousands that end up in our recycling bin each month.

Today, technology has influenced the purchase decision, and buyers are bringing their own technology – smartphones and mobile devices – on their shopping excursions. In a world where 74% of smartphone owners use their mobile phones to get real-time location-based information, retailers need to harness the power of the loyal customers and market to those consumers in real-time.

Cisco’s partnership with SAP for a new Retail Mobility Solution offers a unique business-to-consumer shopping experience that brings real-time and location-based deals to shoppers and allows businesses to improve customer service and more accurately track ROI. Supporting the solution, Cisco’s Context Aware Services, Cisco’s Mobility Services Engine (MSE) and Cisco Prime Network Management with SAP’s Precision Retail Application (Apollo), optimize the in-store experience for consumers and retail decision makers. This mobility retail solution leverages the indoor-location and analytic capabilities of the Cisco Connected Mobile Experience platform to drive a premium consumer experience, allowing shoppers to make quick decisions and receive instant discounts on their mobile devices to put towards their purchases.

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