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Inflection Point: Cisco Sets the Pace of Mobility Innovation

At Cisco, we take very seriously our ability to anticipate and catch market transitions. A few years ago, we saw a market transition that would affect our Service Provider customers in the area of Mobility. With 3G, 4G and Wi-Fi deployments rising, the world was clearly shifting from Coverage, Capacity to Services… and the importance of customer experience rising amongst operators worldwide. As a result, we set in motion a new strategy for our Service Provider Mobility Group (SPMG). The key to our strategy was to develop an architecture that would enable Service Providers to offer a differentiated experience to their customers.

Our Mobility CTO Paul Mankiewich refers to the new mobility operator requirements as “the Grand Challenge.” The inflection point is here. Not only do our key SP customers recognize it, but our competitors are also seeing the tremendous business opportunity represented by the “Grand Challenge,” especially as it relates to emerging Monetization use cases that are propelling the market’s rapid growth.

Our vision to Read More »

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Announcing Cisco Unified Access Webinar Series

The ever-increasing number of devices and applications coming into the workplace poses complex challenges for the enterprise. As a result, IT must adapt the ways in which they enable, manage, and secure end-user access.

  • How will the network handle increased demand for bring-your-own-device (BYOD) policies and mobility?
  • How can IT maintain raised expectations for wired devices, while improving the end-user experience?

To solidify IT as a key contributor in driving better business processes, IT teams must shift from maintaining the network to delivering innovative, connected experiences. The key to success is to simplify the network, and Cisco Unified Access does just that.

Mark your calendars for our five-part webinar series to learn how to create an effective, unified access strategy. Find out how to transform IT to better address the demands of BYOD and next-generation technology.

  • Wednesday, April 3: Activate the IT Transformation <--Register NOW!
  • Wednesday April 17: One Network Part 1: Deploying Unified Access
  • Wednesday May 1: One Network Part 2: Simplifying the Network Infrastructure
  • Wednesday May 15: One Policy: Centralized Policy, Control and Enforcement
  • Wednesday June 5: One Management: Converged User Access Management

You will learn how to: Read More »

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Expanding Mobility with Community Wi-Fi: 40% of Consumers Regularly Connect to the Internet in a Friend’s Home

English poet John Donne said, “No man is an island, entire of itself.” The same could be said for a man’s — or woman’s — home network, which today is no longer his or hers alone. Friends and family increasingly expect to be able to connect their growing number of mobile devices to the Internet when they are at someone else’s home. In response, service providers (SPs) are creating Wi-Fi communities to enable users to connect safely and seamlessly to SPs’ Wi-Fi networks from other customers’ locations. Not only do SPs understand that there is pent-up customer demand for this sort of “community Wi-Fi” — they also realize that this model makes good business sense. This sort of service will enable them to expand the size of their Wi-Fi network quickly, differentiate their broadband offerings, acquire new customers, and manage customer churn.

Many SPs are now trying to understand how they can create a community Wi-Fi network among their broadband customers and reap new business benefits. However, there has been very little information available on customer behaviors to help SPs design a winning program and build the business case for further investment. To learn more, the Cisco Internet Business Solutions Group (IBSG) conducted a survey of 1,060 Canadian mobile users to understand their needs and behaviors, their Read More »

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The Secret to Mobility in a Multiple Device World

The Internet of Everything is all around us. People are connecting on the go in new ways, and they expect fast, secure network connections that follow them anywhere and everywhere —at work, at home, at play, at the mall, at the gym, or even at the ballpark.

Not so long ago, getting on the Internet was a static experience. It was a desktop PC tethered to the company network, or for the elite the “double, double, toil and trouble” of a modem firing up, followed by a long wait for a sluggish home connection.

The new era of mobility takes computing beyond the PC’s limitations, surpassing it by a long shot. It’s becoming less about devices than what you can do as the workspace evolves, offering adaptability and choice based upon who you are, where you are, and what you need to accomplish. Whether it’s a quick phone call, a web conferencing session, instant messaging, or file sharing, removing the limitations of location and devices lets organizations work together better and make decisions faster.

What is driving these changes? When people think of mobility, they usually focus on the devices used to access the net. Slick new smart phone displays, multi-touch tablet screens, and futuristic industrial designs are definitely eye-catching. Consumers are snapping up these new devices, and companies are embracing bring-your-own-device (BYOD) programs. But what’s happening behind the scenes and on the screens is just as important—if not more important.

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How Big Data Will Save the Physical Store

Reports of the physical retail store’s death have been greatly exaggerated. As a recent survey from the Cisco® Internet Business Solutions Group (IBSG) found, 93 percent of products sold in the United States are still bought in brick-and-mortar locations. And while technology has upended many product categories and more than a few individual retailers, it simultaneously creates opportunities for retailers to continue to make the store shopping experience both relevant and compelling. Big Data in the store is key to achieving this.

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