Hello, and welcome to my inaugural blog! I am happy to be here sharing my thoughts and experiences with you, because I have to tell you: I have the coolest job in the world.
I’ve spent my entire life in retail, starting as a part-time worker while in school and moving up through merchandising and operations to regional vice president at Shopko Stores, Inc., overseeing the work of 12,000 employees. Over more than 20 years, I fell in love with the whole process of retail. When I was invited to work in the retail technology sector, it seemed a natural extension of the work I was already doing. Relatively few tech companies build their solutions around store needs – too often, they tend to focus on technology for technology’s sake. In fact, sometimes retailers do the same thing! I saw an opportunity to impact how vendors – and retailers – think about technologies that truly add value to the business.
Today’s trend toward mobility, or BYOD, is a great example. I’m sorry if this shocks you, but mobility without a strategy has no value at all for the retailer! I have seen stores invest in Wi-Fi networks while continuing to build cell-based apps – this despite Wi-Fi’s higher speeds, more flexible capabilities, and ability to improve the shopping and selling experience. They don’t want employees surfing the Internet, so they block employee access to the network and information that could help improve sales. They understand that shoppers are “showrooming” – sharing opinions and comparison shopping online from the store – but do not leverage the same behavior to promote products and analyze customer trends.
Mobility is a vehicle for improving the business, an extension of overall strategy. (You might like to check out this Lippis Report on “Monetizing Public Wi-Fi in Business to Consumer Relationships.”) I work with companies to help determine how to use such vehicles to define the customer experience, collect and manage large masses of data, and make store operations more efficient. I also help design the Cisco solutions that solve these retail business problems.
Join me on a journey to learn how stores are approaching, managing, and dealing with today’s innovations and how they are meeting customer needs. We’ll talk about how stores are using today’s systems, the most recent trends, the latest research, and how retailers are dealing with this very rapidly changing industry. Please get back to me with your own stories and questions in the comments section.
One more word: I love retail trivia! Comment if you know the answer to this question: What retailer in the country has the highest amount of sales per square foot of its stores?
Tags: byod, Cisco, mobility, operations, retail, Rose Depoe, Shopko, store, trivia, wi-fi
Chalkboards. Textbooks. Stacks of papers and folders. All of these items can make anyone a little nostalgic and remind us of our time in primary and secondary school. While basic fundamentals remain the same, classrooms are evolving. The reason? The Internet.
This year’s back-to-school season has sparked many conversations around the future of the classroom. Most parents have seen the workforce and everyday life evolve as the Internet of Everything (IoE) begins to connect more people, places, data, and things. Yet questions about IoE in the classroom persist. That’s why in today’s “Ask the Futurist” post, I take a deeper look at how the IoE will impact the classroom of the future.
Today’s question comes from Rob Coote, a systems analyst for a public K-12 school district in Northern Alberta, Canada. Here’s his two-part question:
Question: “How do you envision the future of the ‘connected classroom’ and one-to-one learning in K-12 education? How do you see this impacting or changing the teacher’s role?”
Read More »
Tags: Cisco, education, forecast, innovation, Internet of Everything, internet of things, IoE, IoT, mobility, network, Tomorrow Starts Here
This is the fifth post in a blog series featuring Vine-format videos focusing on the “Six Essential Steps for Unleashing the Power of Enterprise Mobility”. The first blog post discussing how to build a mobile structure can be found here. The second blog post highlighting the benefits going virtual can be found here. The third blog post focused on preparing enterprises for the division of devices can be found here. The fourth blog post focused on creating an app checkpoint can be found here.
In a 2012 survey of IT executives and CEOs, nearly half of the companies that permit mobility and BYOD reported experiencing a data or security breach as a result of an employee-owned device accessing the corporate network. In addition, security concerns continue to remain a key issue for decision makers looking to deploy additional mobile solutions such as enterprise mobile apps, according to a recent article from IT Pro.
Careful planning can help enterprises manage security concerns and harness the power of mobility. Here’s a brief checklist to help organizations secure devices, data and the network:
Watch the video: http://youtu.be/k8ytncvjE7M
1. IT Pushing of Capability Down to End Devices
IT needs to be able to push capabilities down to end devices and access control for both on-premises and off-premises apps, while providing pull capabilities for users, so they can self-provision apps.
IT must have the ability to apply situational control policies (for example, for disabling cameras on mobile devices in order to protect on-premises company assets when employees and guests are on corporate premises or in restricted areas). Another must have? The ability to remotely locate, lock, and wipe devices should there be a theft or if an employee leaves the company. It is also essential to be able to automate geo-specific policies to control roaming costs when workers are out of country. Read More »
Tags: bring your own device, byod, Cisco, enterprise mobility, mobile, mobile device, mobility, network, wi-fi, wifi, wireless, wireless network
Today I’m introducing a new series that focuses on the collective power of connections in the Internet of Everything (IoE) — and some of the new companies that are creating value from those connections. The industry is ripe with emerging IoE-focused startups that deserve to be recognized for their work in building the Internet of Everything, brick by web-enabled-brick. These various startups are making an impact in education, healthcare, home automation and more. They are led by thinkers and doers who are helping to create the future. Periodically over the next several months, we’ll take a look at some of these startups and learn more about how IoE is enabling their success — and how they, in turn, are enabling the Internet of Everything.
Recently, we had a chance to talk with John Funge, co-founder and CEO of BrightContext, a cloud-based data-stream processing platform that is helping to turn Big Data into actionable insights. Here’s how BrightContext is pioneering the growth of the Internet of Everything:
John Funge, Co-Founder & CEO, BrightContext
What is BrightContext? And how does your business meet new demands in our increasingly connected world?
BrightContext is an ultra-scalable, cloud-based data-stream processing platform that makes it easy to deliver real-time stream analytics from any data source. BrightContext is used for stream analytics, live visualization, monitoring, and generating alerts from high-volume data sources such as web click and activity data, mobile activity data, social media, audience sentiment data, point-of-sale data, and transactional data.
BrightContext is taking on one of the major problems of the century – how to process a deluge of data in real time, immediately derive insights, and take action. BrightContext provides companies with a platform for monitoring and analyzing streams of Big Data in motion. It enables customers to mine that information instantly to make it actionable. This, in turn, makes it easier to use input streams to create and distribute sub-streams for others to use.
Read More »
Tags: Big Data, BrightContext, Cisco, innovation, Internet of Everything, internet of things, IoE, IoT, mobility, network, Tomorrow Starts Here
The previous blog on CleanAir went in depth on how MSE uses CleanAir information to locate interferers and the impact zone for each interferer. This blog takes a step back and gives an overview of the CleanAir technology.
How Interference Affects Your WiFi
802.11 devices operate in the 2.4GHz and 5GHz unlicensed bands. These are unregulated and experimental bands. As such, there are way more non-802.11 devices, including but not limited to cordless phones, video cameras, microwave ovens, Bluetooth headsets, DECT phones and even X-Boxes. Now even more devices are coming out that emit in these bands. These devices interfere with your WiFi network since they don’t work cooperatively with 802.11 devices, causing reduced network capacity and coverage, poor quality of voice and video, and link failures.
When an 802.11 device is ready to transmit and it senses interference, it will hold off transmission until it is finished. If it is in the middle of a transmission where it has sent a packet and never receives an acknowledgement, then it will try to send the packet again. Issues like these impact the throughput and capacity of your Wireless Network. An interferer like a microwave oven, which emits interference on a 50% Duty Cycle, will reduce the throughput by 50 percent. In the case of an interferer like a video camera, which emits interference at 100% Duty Cycle, when seen at Access Point above CCA threshold will stop the Access Point from beaconing. Due to this clients will not attempt to associate. Read More »
Tags: cleanair, detection, interference, location, location analytics, location based services, location services, location-based, mobile, mobility, municipal, nice, outdoor, services, wi-fi, wi-fi analytics, wifi, wifi analytics, wireless