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Bringing Licensed and Unlicensed Small Cells Together

The mobile market will be vastly different 10 years from today. We will see two and a half billion more people connected to the internet, but also 50 billion more devices. Those devices are going to have a totally different consumption profile compared with the smartphone or dongle user that we have today. We will have a mobile market with mobile internet which has got to have flexibility in terms of how it supports the massive number of devices, signaling events, and bandwidth that will occur in the future.

To manage this exponential growth in mobile data, effective small cell networks need to take advantage of both licensed and unlicensed spectrum. Small cells help operators increase coverage, capacity, and services, effectively and have already proven to be vital element in mobile networks.  To better integrate licensed and unlicensed small cells, we have identified 5 fundamentals that are important to remember: Read More »

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Register for the K-12 Education: Using Wireless Technologies in Public Safety Webcast

Innovate the education environment by deploying Cisco BYOD Solutions for K-12 to facilitate teaching innovation and emergency  safety . 

Small, medium, and large school districts across the country are utilizing Cisco technology to provide pervasive wireless coverage for their schools.  Wireless coverage can not only provide an enhanced teaching and learning resource, but it can also be utilized as a tool for public safety.

The K-12 Education (PT III): Using Wireless Technologies in Public Safety webcast will take place on May 22nd, 2013 from 10:00 – 11:00 am (PST).  To register for the webcast please click here.

Here’s a sneak preview:

There is nothing more alarming then the event of a lockdown occurring during school for the protection of the students, public safety is a huge concern for parents and teachers alike.  Leveraging Cisco BYOD Solutions for K-12 Education  real-time location tracking in schools becomes a reality in order to determine the whereabouts of mobile device users throughout the campus.  Read More »

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Why Cisco is Winning in Wireless

The past few weeks have revealed what a tough industry the IT industry can be. Many stalwarts, competitors among them, have struggled to meet their financial targets, citing a variety of factors from the macro-economic environment to more aggressive competition from rivals, including Cisco.

 It’s no secret that Cisco has performed consistently well during the same period, and I am proud to have played a part in driving us to another record revenue quarter. Moreover, I’m delighted with the progress in our wireless business, where we reported sequential and profitable growth of 27% year-over-year.

How did we do it? Not by any cut-throat measures, as some rivals have suggested (in fact, our pricing policies haven’t changed in recent months, and our customers have the choice to buy products in combination or individually), but by doing what matters most: listening to customers, and innovating with pace and focus. Here are my top five reasons why Cisco’s innovations and acquisitions are winning us market share in the wireless sector:   

  • Customers want an architectural approach – 69% of the costs of running networks are incurred after the initial equipment purchase, with 47% coming in the form of labor costs. Think about how managing wireless and wired networks separately adds to those costs. By offering customers the choice to unify wired, wireless and virtual private networks (VPNs), into a single, highly secure network infrastructure, Cisco’s Unified Access architectural approach puts money back in our customers’ pockets. That’s a key reason we’re winning.
  •  Relentless Innovation Will Always Win Out – The innovations behind our Unified Access architecture are built on an engineering capability few rivals can match. The Unified Access Data Plane (UADP) ASIC that is central to our Unified Access strategy is a great example of the outstanding results our $6Bn+ annual R&D investment buys us. Silicon engineering is expensive. Competitors can’t solve customers’ problems with as much specificity and focus as Cisco can. Our approximately 650 silicon engineers give Cisco a huge innovation advantage.
  • Wireless is About Delivering Mobile Experiences, not just Connectivity – Getting connected is becoming table stakes. Our customers want solutions that enable them to use the information about how and where their customers are connected to provide them with better location-based services, and superior experiences. The acquisition of ThinkSmart gave us a big advantage in this area, one that we’re already putting to good use through our partnership with AT&T and others.
  •  We’re Helping Service Providers Transform their Networks for Wi-Fi – Speaking of service providers, our SP Wi-Fi strategy has delivered Cisco a strong advantage in partnering with telecommunications operators. We offer an end-to-end SP mobility architecture from access layer to the mobile packet core that our rivals simply can’t match.
  •  We’re embracing the Cloud to further simplify Wireless Network Management for Mid-Sized Companies – Let me return to where I began: the cost and complexity of managing networks. What if you don’t have any IT staff at all? That’s the challenge that Meraki solved for thousands of customers with its Cloud Managed Networking approach that we now offer through our Cloud Networking Group. Effectively addressing the needs of mid-sized business from retailers to event venues, coffee shops to medical centers has been another key driver of our success.

I’m delighted we’re making strong progress in mobility, but we won’t rest on our laurels. Innovation takes a lot of hard work, as does anticipating the ever-changing needs of our customers.

I believe if we keep those two principles in mind, we’ll continue to enjoy many more positive quarters and, yes, we’ll do it at the expense of our rivals!

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The Collaboration Evolution – A Strategy for Transforming Education

For today’s digital generation, collaborative learning is no longer a novelty – it’s an expectation.  Students are consuming information in new and different formats – video, Internet, virtual classrooms.  These are all tools that are changing the face of education.  To make this transformation a reality, students, faculty and administrators need to reliably connect with the people and resources they need whether they’re using their desktop or mobile device, at home or in the classroom.

As more schools offer a comprehensive and collaborative learning experience, they are seeing vast benefits. To transform the delivery of education Katy Independent School District deployed Cisco Unified Workspace, adding mobile capabilities and immersive video. The decision to invest in these collaborative solutions resulted in improved test scores, increased student, teacher engagement and ease of IT administration.

For schools looking to take the plunge like Katy ISD, what’s the best approach to take?

As I discussed in this recent blog post about collaboration strategies for government organizations, the best approach is looking at the problem with the big picture in mind.

With Cisco Unified Workspace, schools can build a scalable and secure network that will serve as a strong foundation for the future. Watch the video below to see how Cisco’s solution is designed with utility to unify voice, video, data and secure access on any device and at any location.

Equipped with Cisco’s smart collaboration strategy schools can combine voice, video and mobility to create a classroom that allows faculty and students to collaborate efficiently and securely.

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IT Mobility Social Support Leads to Reduced Costs

May 15, 2013 at 2:09 pm PST

Cisco IT’s Bring Your Own Device (BYOD) program allows employees to be most productive on whatever device they choose.  Whether it’s an iPhone, iPad, Android, Mac or PC they can connect to the Cisco internal network easily, but that’s not what this blog is about, if you’re interested in that initiative click here and here. This blog is about how adding a social layer, specifically Cisco WebEx Social, resulted in an improved user experience and reduced caseload and therefore avoided cost.  Personally, I’d like to say the easy onboarding of devices has caused me less wrinkles, but I’ve yet to find a quantitative way to prove that hypothesis true, so let’s stick to the facts:

  • In November 2010, Cisco IT had 4,566 cases per 33,354 devices or about 0.14 Cases/Device
  • In October 2011, Cisco IT had 3,921 cases per 48,530 devices or about 0.08 Cases/Device
  • Cisco IT has had a 52% increase in devices and 16% more users

Read More »

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