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Next-Generation Knowledge Workers: Accelerating the Disruption in Business Mobility

Business mobility is driving better productivity, heightened customer experience, and harmonious work/life balance. It also offers freedom for knowledge workers beleaguered by accelerating demands on their time and talents. Indeed, workers themselves have taken much of the initiative toward business mobility.

It is now up to enterprises to support and shape their further adoption of this key technology to capture its full benefits. Moreover, business mobility represents an opportunity for service providers (SPs) to generate new revenue and to deepen their enterprise customer relationships.

To gain a better perspective on the latest trends in business mobility, Cisco Consulting Services (CCS) conducted an extensive survey in March 2013. Comprising 4,800 respondents across eight countries, it is one of the largest and most comprehensive studies of the needs, interests, and behaviors of end users of business mobility.

Several key themes emerge from this survey, all of which have significant implications for enterprises and service providers: Read More »

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First Step to Enterprise Mobility: Build the Mobile Structure

Over the last several years, the role of an enterprise workforce has evolved from a select few mobile-enabled employees to a robust, global network equipped with advanced capabilities at their fingertips. As this workforce grows and evolves, how can enterprises, specifically their IT departments capitalize on opportunities available through mobility while meeting their ever-increasing workforce expectations?

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Click to see the First Step in action

Today we are launching a blog series featuring Vine-format videos that will highlight key insights from a recent Cisco whitepaper, “Six Essential Steps for Unleashing the Power of Enterprise Mobility.” In the coming weeks, we will be examining each step enterprises can take to enable new and more efficient ways of working in today’s mobile world. Today’s post highlights the first phase -- How enterprises can build a mobile structure. Just as any building project should begin with efficient planning, here is a quick checklist to guide your own mobile strategy development:

1.       Clearly articulate roles around the what, how, where, which, who and when.

For many enterprises, planning can take a back seat as increased mobility keeps IT departments reacting to the influx of requests for mobile devices to receive wireless access. Too often, enterprises can find themselves focusing on only one aspect of mobility. For a system-wide approach that keeps application performance, security and rich experiences top-of-mind, enterprises must develop a comprehensive mobile strategy. Read More »

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Cisco CMX Analytics in use at CiscoLive! Orlando

Editor’s Note: This blog post was co-written by Dr. Brendan O’Brien, who is authoring the post, and Dr. James Little, technical lead for CMX Analytics in Cisco’s Wireless Networking Group.

This year’s CiscoLive! in Orlando with over 20000 visitors was  selected as an ideal opportunity to test and prove CMX Analytics over a large venue with high volume usage.

This year’s CiscoLive! was spread over two huge venues of the Orange County Convention Centre and the Peabody Hotel between June 23rd-27th. Over two and a half days, approximately 40,000 different devices were detected using CMX Analytics. (This figure is not uncommon any longer, assuming 50% of people had WiFi on and most of us had 2 or more devices)

The main purpose of the Wi-Fi network at CiscoLive! is to provide a high quality service to all  attendees, providing CMX Analytics with its toughest test yet. With a peak of around 15,000 connected devices on the opening day serviced by 750 access points and 1500 radios, the challenge was to see how well CMX could take the raw numbers and translate it into insights on the movements of the delegates.

Let me break down some of the reports for you:

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In the table above, CMX Analytics shows:

  • The second floor being busier than the 1st, 3rd or 4th during lunchtime. as expected with the catering facilities located there.
  • The World of Solutions was also busy over this period as it was a break between sessions.
  • The keynote areas are expectedly quiet during this time. Read More »

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Ask The Futurist: Will the Internet of Everything Make Universal Digital Medical Records a Reality?

Waiting rooms. Lengthy paper work. Medical bills. When you are ill, these are the last things you want to worry about. Checking in to your appointment shouldn’t take longer than your visit with the doctor, and the old paper charts just aren’t cutting it anymore. The industry has taken huge steps in moving to electronic health records (EHR), but what’s next? With the Internet of Everything connecting people, processes, data and things, how can electronic health records and smart devices play a role in saving lives?

A couple of weeks ago, I kicked off a new blog series called “Ask the Futurist” where I answer questions about the future directly from you. Today’s question comes from Isaac Naor, SVP & Chief Technology Officer at Ping Mobile:

Question: “Will more smart devices in healthcare drive medical institutions to innovate by creating a single universal digital format for medical records?”

Read More »

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Join us August 8th for Next-Generation Knowledge Workers TweetChat — #CiscoYourWay

When? Thursday, August 8, 2013 @ 1:00 -- 2:00 p.m. (EDT)

Where? Twitter Chat

The explosive growth in mobility is transforming the ways in which we live, learn, play and, in particular, work. Every dimension of our business lives stands to change: whom we work with and when, where, how, and why we work — all will be impacted.

The ultimate goal of business mobility is to drive increased productivity, heightened customer experience, and harmonious work-life balance. Business mobility offers freedom for knowledge workers beleaguered by accelerating demands on their time and talents; with it, they can take control of their success at work while protecting their personal lives. And, increasingly, it is the knowledge workers themselves who are driving these sweeping changes in the workplace.

But how can service providers and enterprises embrace the disruption?

Join us this Thursday, August 8th at 10am PST/1pm EST for a TweetChat on how next-generation knowledge workers are accelerating the disruption in business mobility. Follow #CiscoYourWay to join in on the discussion. I’ll be tweeting from my own handle @Spain_Chris. Read More »

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