When it comes to mobility, everyone is learning fast in order to keep up. With what seems like daily advances in mobile technology and rapid consumer adoption, it is not getting any easier for organizations to break the cycle of reactive IT decision making. For many of our customers, enterprise mobility happened to them and the initial supporting architecture was built at light speed to respond to the demands of the business. While this approach was necessary to stop the deluge, it didn’t put all of the pieces in place to enable organizations to adapt the continuous change and emerging new realities of mobility. For instance:
- Users now connect to the network with three or more mobile/WLAN devices such as laptops, tablets and smartphones, resulting in complex wireless infrastructures and network bottlenecks.
- Inconsistent management tools and policies across the wired and wireless segments of the network increase the burden for network managers and drive up management costs and complexity.
- Employees demand access from devices not only within the corporation, but also beyond the firewall.
- Risk management dictates that corporate data must remain protected.
The need to balance productivity with security and coordinate business justification with the various line of business (LOB) owners has never been greater. IT leaders who want to break out of the reactive cycle of just keeping up must take a step back to evaluate what’s coming next. What changes are on the horizon? How will it impact my network? How can my network help me adapt to the changing needs of my employees?
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Tags: byod, Cisco, infrastructure, mobility, network, wi-fi
When we think of the term “collaboration” we can often get trapped in the cycle of thinking that it only applies to IT departments and the bottom line. However, it’s important to consider how the role of the enterprise is shifting thanks to the consumerization of IT. For example, how can IT leaders satisfy new user demands while unleashing the power of a sound mobile strategy?
With today’s technology-driven global economy, enterprise mobility and collaboration tools need to be about connecting communities, not just companies. Never has there been a time when more business processes extend beyond headquarters. Organizations need to enable all types of connections: From the mobile worker to the teleworker, from other businesses to target consumers, from traditional branch offices to the cloud. This any-to-any type of collaboration is no longer keeping the enterprise at the center. Instead, the future is driven by all types of users.
It’s clear that users expect to collaborate anywhere, on any device, with any workload. They want to collaborate like they’re in the office regardless of their location. IT leaders must keep user demands top-of-mind when working to deploy a BYOD policy. This can create challenges and opportunities in five key areas:
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Tags: business collaboration, byod, Cisco, cloud, collaboration, enterprise mobility, mobility, security
In the last MSE blog, Reddy Babu talked about the new Location Aware Guest Captive Portal powered by the Mobility Services Engine (MSE). The MSE was first introduced to provide location based information as a core service to the network, but has since built out a suite of location-based services that take the location-based data from the wireless network to the next level. These services are collectively known as the Cisco Connected Mobile Experiences (CMX) solution. As you read in Dr. Brendan O’Brien’s blog last week, we have been introducing more and more features to the CMX solution.
Today I will expand on one of these new features offered by the Connected Mobile Experiences solution: Browser Engage -- which is our new network based location and context aware orchestration platform.
Browser Engage allows organizations to customize the web browsing experience for mobile users in their venue by offering various context-aware value added services. These services, such as indoor navigation and search, are available to the mobile user throughout their mobile web browsing experience. Browser Engage also helps organizations setup their content and serve them to the users based on device location. For example, an organization can deliver coupons or deals to mobile users based on their location within the venue—making the offerings much more relevant to the mobile end user. Imagine yourself in a mall and a deal shows up on your phone right around lunchtime that is valid at a food court right around the corner.
So, how does it work? Read More »
Tags: Cisco, connect, connected mobile experiences, context-aware, customer experience, guest experience, location, location based services, location-aware, location-based, mobile, mobile browser, mobility, network, technology, wi-fi, wifi, wireless
Cisco will host a live webcast on Wedn November 13, 2013 to discuss BYOD, mobility, security and how Cisco access switching address these customer needs. If you are reading this blog, there is a good chance that your work is somehow related to these critical areas. To test how widely BYOD, mobility and security impact IT professionals, I’ve used an unscientific way to check it out on several popular online IT web sites. I want to see if they consider at least one of these areas to be their main focus. Here’s what I’ve found – many of them (although not every single one) are devoted to at least one area. Read More »
Tags: Access Switches, byod, Catalyst 2960-X, Catalyst 3650, Catalyst 3850, Catalyst 4500E, Cisco, free webinar, mobility, switching
Cyber Crime: Identifying the Sources of an Everyday Threat
Cyber crimes, cyber thievery, and cyber warfare have become an everyday reality. In fact, security breaches are so prevalent that, according to a new study from the National Cyber Security Alliance and a private sector firm, 26 percent of Americans have been the victims of a data breach in the past 12 months alone. Not only do breaches reduce citizens’ trust in government to protect their confidential data, they also cost government agencies a significant amount of money. For most CIOs and other government keepers of data, these statistics prompt one immediate question – “Can this happen to us?” Unfortunately, the answer to this question is: yes, it can. Read More »
Tags: byod, cyber, cybersecurity, govtech, mobile work exchange, mobility, mobilometer, NCSAM, security