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A Powerful Network Simplifies Adoption of New Mobile Devices

It’s a critical time for enterprise IT as new mobile devices from Apple, Samsung and Google enter the market and operating systems are updated almost weekly. Apart from the new color and form factor options, this round of new technology features new operating systems and a proliferation of app updates, which IT leaders must be prepared to meet head on.

It’s an exciting time for mobile technology, but it’s also an important time for enterprises to look at not only meet the demands of today’s mobile-enabled workforce, but tomorrow’s as well. Basic mobility functionality is not and will not be enough, and a solid framework must be put in place to support the growth.

In this inaugural post of a four-part Network Matters blog series, I’ll be discussing how IT leaders can rely on a network, built for all kinds of devices, to simplify the process of onboarding new mobile technology and free up precious IT resources. I would like to provide you with a deeper look at how having the right network in place can help ease the challenges of tomorrow that will be presented to IT departments due to device evolution and enable a culture of self-service for employee-owned devices.

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CMX Connect – An Innovative, Location Aware Guest Captive Portal

connect1With the explosion of smart mobile devices, consumers expect to have Wi-Fi access at pubic venues everywhere they go. Venue owners are under pressure to provide reliable Wi-Fi guest access in a simple and easy way. Wouldn’t it be great to be able to do that AND extract some value out of your investment in setting up the Wi-Fi network as well? Cisco Connected Mobile Experience (CMX) is an industry leading solution provides just that: an easy, customizable and location-aware way to onboard guests using CMX Connect, an ability to gain insights into guest behaviors using CMX Location Analytics and an opportunity to engage guests in meaningful ways using CMX Browser Engage.

With MSE Release 7.6 coming out later this year, we wanted to give you a closer look at new feature CMX Connect.  Read More »

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Got Mobility? Check. Now What?

November 4, 2013 at 9:16 am PST

The mobility discussion isn’t fresh off the presses. BYOD isn’t something you have to look up to remember what the D represents. But much of the business-mobility discussion still focuses around smartphones and basic access. It’s a pretty limited view when you consider the potential beyond the petri dish of e-mail and calendaring.

mochachip

Take me to your keyboard…

Having access to my work e-mail and calendar on my smartphone is good stuff. As is having my choice of phones. And even the simple tools benefit my productivity, while letting me have a life beyond my job. Surprise, surprise: Sometimes “work happens” outside the normal work hours of my particular time zone. And, yes, “life happens” during my normal work hours.

I could be productive on a laptop from home, but my dog would soon gnaw through my keyboard in protest. (Hastened by prodding from my kid and a jar of peanut butter.) But she doesn’t mind if I check and answer e-mail at the dog park.

She’s a pretty advanced dog. She even accepts the need for instant messaging and an occasional WebEx conference, although her presence typically requires liberal use of the mute button.

Beyond the Basics
So, what’s missing? Once people get over the novelty of e-mail and calendaring, they look for more. If they can slingshot birds across the universe, book airline flights, and deposit checks on these pocket-sized supercomputers, shouldn’t they be able to do more?

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Mobility Means New Business Opportunities

We are living in a new mobile world evolved from the convergence of two separate mobile experiences: our cellular (mobile voice) world and our Wi-Fi (mobile data) world.

Bob Friday 1We’ve seen these changes in mobility transform business operations and create new opportunities for businesses like MGM Resorts International in hospitality. The question that now remains is how will your business capitalize on these new opportunities and keep up with the competitors in your vertical?

Developing a comprehensive mobile strategy will be key to staying competitive in this new mobile internet world. It’s an approach that requires more than keeping the lights on or running the business as usual. It’s changing the way we think about mobility and what it can do to transform your business. From leveraging mobility-enabled location-based services to empowering a mobile workforce through BYOD, the right strategy can reap rewards for years to come. Read More »

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Education Embraces the Mobility Excitement

November 4, 2013 at 6:00 am PST

Let’s examine and consider mobile devices in education. Students need to become more tech savvy to compete in today’s economy, and mobile devices offer supplemental learning and a new style to learn. A recent report noted that educators see great potential in mobile technology for transforming learning. The most commonly expected and desired benefits are that mobile technology is engaging for students (62 percent of respondents) and that the devices can be used to personalize instruction to meet the needs of different students. There is no question educational institutions need to seize this mobility trend for better learning and to ensure our next generation is tech savvy.

Does your child’s school provide mobile devices for their learning or does it require your child to bring their own mobile device? I know in my case, my son’s school has a bring your own device (BYOD) policy. Yet some schools, whether higher education or primary or secondary schools, have made the decision to buy mobile devices for their student population. According to the Wall Street Journal, the Los Angeles Unified School District, the second largest district in the United States, headed down this path to offer all students and teachers Apple iPads — only to find some challenges like unseen costs, secure access issues, and unclear policies. Others, like Bucks County School District in Pennsylvania and McAllen School District in Texas, have enjoyed the benefits of providing mobile device usage (whether BYOD or school sanctioned) in a simple and secure manner in the education environment by leveraging Cisco infrastructure.

The use of mobile devices by young children, whether it be for education or entertainment, has soared. A new report from Common Sense Media, a child-advocacy group based in San Francisco, found that 17 percent of children 8 and younger use mobile devices daily, up from 8 percent in 2011. I am guessing that education and entertainment will continue to drive this number each year. What is your opinion on schools using mobile devices? Is this the shiny new penny to improve our education systems? And as an IT professional, what is your experience with the mobility and secure access considerations?

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