With the explosion of smart mobile devices, consumers expect to have Wi-Fi access at pubic venues everywhere they go. Venue owners are under pressure to provide reliable Wi-Fi guest access in a simple and easy way. Wouldn’t it be great to be able to do that AND extract some value out of your investment in setting up the Wi-Fi network as well? Cisco Connected Mobile Experience (CMX) is an industry leading solution provides just that: an easy, customizable and location-aware way to onboard guests using CMX Connect, an ability to gain insights into guest behaviors using CMX Location Analytics and an opportunity to engage guests in meaningful ways using CMX Browser Engage.
With MSE Release 7.6 coming out later this year, we wanted to give you a closer look at new feature CMX Connect. Read More »
Tags: Cisco, connect, connected mobile experiences, customer experience, guest access, guest captive portal, guest experience, guest portal, location, location based services, location-aware, location-based, mobility, mobilt, network, technology, wi-fi, wifi, wireless
The mobility discussion isn’t fresh off the presses. BYOD isn’t something you have to look up to remember what the D represents. But much of the business-mobility discussion still focuses around smartphones and basic access. It’s a pretty limited view when you consider the potential beyond the petri dish of e-mail and calendaring.
Take me to your keyboard…
Having access to my work e-mail and calendar on my smartphone is good stuff. As is having my choice of phones. And even the simple tools benefit my productivity, while letting me have a life beyond my job. Surprise, surprise: Sometimes “work happens” outside the normal work hours of my particular time zone. And, yes, “life happens” during my normal work hours.
I could be productive on a laptop from home, but my dog would soon gnaw through my keyboard in protest. (Hastened by prodding from my kid and a jar of peanut butter.) But she doesn’t mind if I check and answer e-mail at the dog park.
She’s a pretty advanced dog. She even accepts the need for instant messaging and an occasional WebEx conference, although her presence typically requires liberal use of the mute button.
Beyond the Basics
So, what’s missing? Once people get over the novelty of e-mail and calendaring, they look for more. If they can slingshot birds across the universe, book airline flights, and deposit checks on these pocket-sized supercomputers, shouldn’t they be able to do more?
Read More »
Tags: byod, collaboration, mobility, smartphone, web conferencing
We are living in a new mobile world evolved from the convergence of two separate mobile experiences: our cellular (mobile voice) world and our Wi-Fi (mobile data) world.
We’ve seen these changes in mobility transform business operations and create new opportunities for businesses like MGM Resorts International in hospitality. The question that now remains is how will your business capitalize on these new opportunities and keep up with the competitors in your vertical?
Developing a comprehensive mobile strategy will be key to staying competitive in this new mobile internet world. It’s an approach that requires more than keeping the lights on or running the business as usual. It’s changing the way we think about mobility and what it can do to transform your business. From leveraging mobility-enabled location-based services to empowering a mobile workforce through BYOD, the right strategy can reap rewards for years to come. Read More »
Tags: Cisco, future of mobility, Internet of Everything, IoE, mobile device, mobility, Service Provider, wi-fi, wifi, wireless, wireless network
Let’s examine and consider mobile devices in education. Students need to become more tech savvy to compete in today’s economy, and mobile devices offer supplemental learning and a new style to learn. A recent report noted that educators see great potential in mobile technology for transforming learning. The most commonly expected and desired benefits are that mobile technology is engaging for students (62 percent of respondents) and that the devices can be used to personalize instruction to meet the needs of different students. There is no question educational institutions need to seize this mobility trend for better learning and to ensure our next generation is tech savvy.
Does your child’s school provide mobile devices for their learning or does it require your child to bring their own mobile device? I know in my case, my son’s school has a bring your own device (BYOD) policy. Yet some schools, whether higher education or primary or secondary schools, have made the decision to buy mobile devices for their student population. According to the Wall Street Journal, the Los Angeles Unified School District, the second largest district in the United States, headed down this path to offer all students and teachers Apple iPads — only to find some challenges like unseen costs, secure access issues, and unclear policies. Others, like Bucks County School District in Pennsylvania and McAllen School District in Texas, have enjoyed the benefits of providing mobile device usage (whether BYOD or school sanctioned) in a simple and secure manner in the education environment by leveraging Cisco infrastructure.
The use of mobile devices by young children, whether it be for education or entertainment, has soared. A new report from Common Sense Media, a child-advocacy group based in San Francisco, found that 17 percent of children 8 and younger use mobile devices daily, up from 8 percent in 2011. I am guessing that education and entertainment will continue to drive this number each year. What is your opinion on schools using mobile devices? Is this the shiny new penny to improve our education systems? And as an IT professional, what is your experience with the mobility and secure access considerations?
Tags: byod, education, mobility
Last week, my colleague Rajiv walked you through an overview of how our Mobility Services API now supports REST based APIs. As a developer for the Mobility Services Engine (MSE) team, I am very excited about this update because it means that it will be easier for developers to create apps using the MS-API, which hopefully means that more and more organizations will be able to take advantage of the location-based services and functionalities of the MSE. I’m going use this blog to walk you through some of the more technical aspects of the change.
The REST API is now widely used in the field of API based web applications. The REST stands for REpresentational State Transfer. It is an architecture that is based on set of six rules, and APIs that support REST follow all those rules, making them RESTful.
Compared to SOAP, REST has better performance, scalability, simplicity, modifiability, visibility, portability, and reliability. For secured REST API transactions, HTTPS is recommended.
RESTful Mobility Services API
7.5 applications, including features from the Connected Mobile Experiences (CMX) solution such as Browser Engage and CMX Analytics, are now supporting REST APIs in addition to the existing SOAP APIs previous releases (backward compatibility).
CMX utilizes the basic authentication scheme to authenticate each REST API request. It utilizes the Authorization header in the HTTP packet. The Authorization header is composed as follows:
- Username and password are combined into a string “username:password”.
- The resulting string literal is then encoded using Base64.
- The authorization method, a space and the string “Basic” is then put before the encoded string.
The API credentials can be accessed from Prime Infrastructure (PI), which manages CMX (page is located under Mobility Services > Specific MSE > System > Users).
As Rajiv mentioned last week, the Mobility Services REST APIs can be grouped in the following way:
- MAP APIs
- Real time location APIs
- Location history APIs
- Notification APIs
Let’s break them down with use cases to get a better picture of when you’d use which. Read More »
Tags: API, App, app developer, application, application developer, application development, code, Development, engineer, location, location based services, map, mobility, mobility services, mobility services engine, MS API, mse, network, REST, SOAP/XML, technical, technology, wifi, wireless