A recent article in the Wall Street Journal featured a hotel that will soon be using mobile technology to bypass the check-in process. Guests will have the option to check-in through their smartphone and also use their smartphone as their room key.
The benefit of this new check-in and room key innovation is two-fold: the hotel guests will benefit from the pure convenience of it and hoteliers can help maintain a secure property.
However, automated check-in and the ability to use mobile devices as a key to the room is only one aspect of the entire technology stay. This is just one component of what’s possible and what’s going to be expected by guests visiting hotel properties in the future.
There is a tremendous demand by the guests to simplify and enhance their interaction with the hotel. According to a recent HVS London study, more modern hotel guests value experiences and the feeling of “being connected” over traditional hotel luxuries. With this in mind, the future of a connected guest experience does not begin and end with new keyless door entry capabilities.
In fact, the new technologies happening in hotels are also happening across various industries. New mobile capabilities in retail, education and transportation are creating new ways for customers, students and citizens to receive engaging content that can transform their experience. Some examples include:
- Retailers can offer shoppers mobile updates when they are in the store about new products and special sale items.
- College freshman can receive turn-by-turn directions to landmarks, buildings and events – all based on the student’s schedule and current location on campus. Read More »
Tags: architecture, Cisco, CiscoMobility, connected mobile experiences, future of mobility, hospitality, mobility, network, wi-fi, wifi, wireless
Did you watch the Academy Awards this week? It sure would been great to get my mug in Ellen’s selfie shot. I could have been Bradley right? ..and a slice of pizza would have been great with Julia, Harrison, and “Marty”. Certainly this year’s Oscars was the best one in years.
Speaking of good shows -- as Master of Ceremonies here at Cisco Small Business, I wanted to pass along some fantastic news from another brethren Product Manager, Robin Penn. Her Cisco Small Business Services and Support team has been making a good showing recently by adding 15 additional Latin American Countries where folks can purchase Cisco Small Business Service. For some time, we have received requests from partners, customers and team members to extend our Award Winning coverage to more Latin American countries. As you can imagine, many folks are quite happy about this.
But wait… what exactly did Robin do? We already sold Small Business Support Service in Argentina, Brazil, Chile, Colombia and Mexico. And now…the envelope please to see the new entrants: Belize, Bolivia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Peru, Puerto Rico, Trinidad & Tobago and Venezuela. And all are winners
Customers now can purchase (through their partners) the value-priced Cisco Small Business Support Service:
- Three Years of Award-Winning Technical Support
- Advanced Product Replacement - either Same Day Ship or Next Business Day**
- Unlimited telephone support with Cisco Certified engineers, 24 hours daily in English, business hours in other languages
- Major and minor software releases
So now, in more and more countries, especially Latin America, Cisco’s Best-in-show Small Business products can be purchased with the award-winning Cisco Small Business Support Service. So as Robin would say, buy/sell the best Small Business products with the Industries’ Best Service and Support, all in the one shot.
Thanks for hanging out with the Cisco Small Business Team -- make it a good rest of the week.
Small Business Support Service At-A- Glance in English
Small Business Support Service At -A- Glance in Spanish
Small Business Support Service At-A-Glance in Portuguese
For more info on Small Business Support Service features and benefits or questions… Check out www.cisco.com/go/sbs or contact firstname.lastname@example.org
And to see where is Small Business Support Service is available: check out www.cisco.com/go/sbsavailable
**Questions about Same Day Ship or Next Business Day Logistics? Contact your partner or email@example.com.
Tags: AC, access, Borderless Networks, business, Cisco, community, mobility, network, rout, service, Service Provider, small, social media, support, switch, wireless
Studies show the importance of quality education when it comes to the development of a country. The education system of the 21st century is very different from a few years prior due to the technological advances. There is a massive change in the way information is accessed today.
We can no longer limit students to books for knowledge because of the plethora of information that students can access on the internet through the various devices. The Common Core Standards introduced in the United States aim to prepare students for the future in the 21st century. Read More »
Tags: byod, Common Core Standards, education, K12, mobility
By Brian Walsh, Service Provider Mobility Senior Marketing Manager
Among the discussions we had with global Mobile Service Providers in Barcelona at MWC 2014, here’s something that was certainly NOT breaking news: in the face of relentless growth of mobile data usage (see Cisco VNI), a top imperative expressed was to drive profitability by monetizing new opportunities.
What’s unfortunate is that the challenges continue to grow. Over-the-Top (OTT) competition continues to preempt new Service Provider (SP) services initiatives. New revenue partnerships with OTT and Content Providers remain elusive. And SP’s see more and more new sources of services substitution challenging their legacy voice & messaging services, for example, the WhatsApp move into voice services.
Of course, Service Providers also want to Read More »
Tags: mobile, mobility, monetization, network, Open Network Environment, ott, quantum, Service Provider
Today MWC 2014 came to a close in Barcelona having been another resoundingly successful event.
Mobile operators and Service Providers have displayed ever increasing interest in Monitization of their infrastructure especially via WiFi and Cisco’s CMX solution.
During the week I had many conversations with SP’s from across the world while very different geographies and facing different challenges, a common theme among the meetings was how can Cisco help us find ways to generate new revenue streams and new monetization models.
At MWC we showed various demos that show how this can be achieved and provide many interesting ideas to the customers to help them think about their own businesses and how they may be successfully applied.
One demo was how various components of Cisco’s SP Architecture can improve services and provide montitization opportunities to a fictitious hotel resort chain with wired and wireless small cells, SON & Analytics all working together. Read More »
Tags: analytics, App, application, business, Cisco, client, cmx, Conference, dashboard, data, device, event, Intelligence, LAN, location, location based services, location-based, mobile, mobile world congress, mobility, mwc, Service Provider, social media, SP, technology, traffic volume, twitter, wi-fi, wifi, wireless, wlan