My name is Tom Patton, and I am a student at the University of Oregon and a Cisco intern. Presently, I support Cisco’s Education Marketing Team. In this position, I have had the unique opportunity to observe a number of emerging trends in education, including Bring Your Own Device (BYOD).
This blog describes my thoughts on the technological transformation made by the Katy Independent School District. Recently, the district implemented a BYOD program, an initiative that encourages vs. limits, technology in the classroom. The results have been jaw-dropping.
Have you walked into a retail store lately and seen someone use his or her phone to “scan” a product’s bar code to get immediate access to reviews from consumers who have bought the product? This customer might also (to the chagrin of retail store owners) be looking for cheaper prices offered online or in a physical store around the corner!
This is the new “omnichannel” reality that retailers have to face nowadays—one where virtual and physical channels come together to enable in-store access to web-based customer reviews and price comparisons, while also taking some physical store capabilities to the virtual channel (for example, Remote Deposit Capture in banking). Read More »
The explosive growth of mobility has had a transformative impact in recent years. Increasingly, it is viewed not just as an industry force but as an overall economic lever, driving expansion on a GDP level.
This was a core theme of the 2012 Canadian Telecom Summit, which I attended last week in Toronto. Certainly, Canada itself is a prime example, and there was much discussion about the vital role mobile video and data have played as key enablers in Canada’s economy as a whole.
My presentation and panel at the Summit focused on the opportunities afforded to service providers by this unbridled appetite for mobility, especially from a business-to-business perspective. In particular, I discussed the intersection between cloud and the bring-your-own-device (BYOD) movement. This evolution, I believe, will be a critical catalyst, ensuring the continuation of mobility-driven productivity and economic growth.
The fact is, service-provider-delivered business-to-business cloud services have not Read More »
Last week, Cisco Live in San Diego served as the perfect backdrop for showcasing the pace of innovation. We’ve come quite a long way from the Cisco Live of the ‘90s--those ancestral brick cell phones and clunky PC workstations! This year, people were using their phones to record videos, share pictures, check email, and send out quick tweets as they walked around. Proof positive that mobile internet connectivity has allowed us to better integrate the different roles we play in our everyday lives and to be more productive. No matter where I was, Cisco Jabber kept me connected to my colleagues and team who couldn’t be there. But just because they weren’t there with me, doesn’t mean they couldn’t experience Cisco Live. In fact, they could remotely access all of the goings-on from any device with internet connectivity.
We are in a decade where flexibility seems to be the mantra and innovation the expectation. Elastic mobile architectures, as enabled by the recently released ASR 5500 mobile internet platform, showcase flexibility being built from the ground up. And flexibility is most obvious in our choice of consumer devices and the ability to work our way as enabled by the Cisco Unified Workspace. Ultimately, great minds generate growth and innovation. Cisco helps by providing better networking and collaborative tools that free those minds to do their magic. It all adds up to a continuous innovation life cycle.
A few years ago I surveyed around 500 hospital employees in all job categories and departments and asked what the biggest challenge to their workday was. Three of the top six responses contained “communication”. So today when I was reading an AHA report on patient flow I was not at all surprised to see communication winning the top prize as the most pervasive and the hardest problem to fix -- taking 60% of the votes. It outpaced the second runner up -- visibility to data – which came in with only 30% of the votes.
“There is strong agreement that communications is the most difficult obstacle to overcome”
-AHA Report of the 2012 Patient Flow Challenges
Dr. Daniel Z Sands
Communication concerns were seen to impact discharge, inefficient patient handoffs and insufficient post-discharge contact with patients. This is consistent with another study done by the University of Maryland on the impact of inefficient and poor communication, finding that U.S. hospitals conservatively waste over $12 billion annually as a result of communication inefficiency among care providers. Interestingly, the study linked communication issues with increases in the length of hospital stays which has a direct impact on profitability – accounting for nearly 53 percent of that $12 billion annual economic burden.
Another study by Thompson Reuters demonstrated an indirect relationship between average length of stay (ALOS) and operating income -- the shorter the ALOS, the better the operating income.