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Four Initiatives to Bridge the Collaboration Adoption Gap

In my previous post, I mentioned that I’d briefly describe four initiatives Cisco promotes to help customers bridge the adoption gap. Most of all, adoption needs to be factored in at all phases of the plan-manage-build collaboration investment lifecycle. The biggest mistake organizations can make is to treat adoption as an afterthought or process that naturally occurs without prompting when a collaboration solution goes live.

Bridging the adoption gap begins with lowering the barriers to customer investment in collaboration-focused IT services by expanding the role of “as-a-Service” collaboration consumption models. Here, cloud computing is the enabling technology, but beyond that, Read More »

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Bring Your Own Margarita (I Mean Device) – Architectures, Design, and Operation

Mobility allows the expansion of Information Technology (IT) resources and application availability at anytime, anywhere, and in any possible way. Historically, many thought that “the movement” of bring your own device (BYOD) was simply a marketing tactic. However, BYOD is definitely a reality that has become crucial when trying to improve efficiency in the workplace.

Every single day a new mobile gadget is released to the market (for example, tablets, mobile phones, and many other mobile systems) and we all live in a connected world 24 hours a day 7 days a week. All these devices and social applications are introducing many security risks for enterprises and public sector organizations. These risks include threats of data theft, not only with very sophisticated attacks, but also with incidents as simple as just stealing mobile devices. Many of these devices can contain private and corporate information.

The question now is, how can we provide the benefits of  improving user productivity and flexibility without compromising network security? The Cisco AnyConnect Secure Mobility client and the Cisco ASA 5500 Adaptive Security Appliances allow users to connect to their corporate network from any device based on comprehensive secure access policies. The Cisco AnyConnect Secure Mobility Client can work in conjunction with the Cisco IronPort Web security appliances and provides integration with ScanSafe.

Read More »

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Collaborating with the New Generation

I had a troubling thought. If I can no longer be considered part of the new generation, am I now the old generation? Generation X used to sound so modern, but we’re no longer the cool kids. After all, I’m driving a Prius and doing fourth-grade homework with my kid after dinner instead of chasing Skrillex. Now we have the Millennials who, according to Wikipedia, are Gen Y. (But, really, what generation wants to be saddled with a name based on the one that came before it?)

We recently invited a small group of MBA students from University of Southern California’s Marshall School of Business to meet some of our customers for a grilling panel on what companies can expect from the new generation entering the workforce.

They provided first-hand perspective about what it’s like to be new on the block and work with, well, er, an older generation. Compared to our learned comfort with technology, theirs is nearly ingrained based on its presence in their lives since childhood. This difference comes through in their expectations, habits, and predictions for the wonderful world of technology in front of us. Read More »

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ACE Network: Cisco IT Supports a Network for Introducing New Services

IT departments are often caught between the requests of users who want the latest and greatest technology right now­—even if it’s not perfect—and users who value reliable and consistent IT services above all else.

How can you serve both types of users without wasting time, energy, budget, and everyone’s patience? In Cisco IT, we’ve done it by creating the Advanced Cisco Experience (ACE) network. Operating ACE separately from our production network, we use it to introduce new IT services and products to a group of technology specialists before we deploy those services company-wide. These services include new releases of Cisco unified communications, collaboration, video, and mobility technology products that our employees use to work the way they want, across different devices and locations, which drives gains in user productivity. Read More »

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Next Generation Hotspot Just a Device Away

As we prepare to help host the upcoming Wireless Broadband Alliance Wi-Fi Global Congress in our own backyard in San Francisco, I’ve found myself reflecting on how far we’ve come with advancing the standards around Next Generation Hotspot.

In June 2011, Read More »

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