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What is WebEx? A Cool Way to Have an Online Meeting

So you’ve heard the term WebEx but you have no idea what a WebEx is? You’ve come to the right place.

WebEx lets you have online meetings with anyone who has an Internet connection – including mobile users. You will be connected via audio and you can share content from your computer which lets you see the same things at the same time – like PowerPoint files, Word documents or even browse the web together. Within the meeting, you can “Pass the Ball” so any attendee can control the meeting and share.

WebEx can help any small business, teleworker or home user conduct their business meetings more professionally and efficiently.

Here are more details about the features you get with WebEx: Read More »

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What does “Mobile. Social. Visual. Virtual” mean?

You may hear Cisco talk about “Mobile. Social. Visual. Virtual.”. I sat down with Lynn Lucas, head of Collaboration Marketing at Cisco, and asked her to articulate what this means and give some examples of how this has influenced our Cisco Collaboration portfolio.

Leading into our collaborative workspace announcement, we are conducting a series of interviews with Read More »

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Minding your WebEx Ps and Qs: Tips for How to Get the Most Out of Web Meetings

How many meetings have you spent being distracted by characters such as the heavy breather, the distracted driver or the hold music culprit? Web meetings can be a really productive way to stay in touch and work together with your colleagues and clients but there are many considerations to keep in mind to make sure you’re not a meeting offender. We pulled together a short video with some pointers to remind us all of the standard WebEx etiquette.

5 WebEx Etiquette Tips

1.      Look your best: WebEx is the ideal place to hone what we like to call your “business mullet”: business up top, party below the camera. If you keep things professional (read: no bathrobes or Hawaiian shirts), you can feel free to wear your sweats and slippers when not in view. Just remember to turn your camera off before you stand up or else be ready for the onslaught of office hazing. (see this in the video at :32)

2.      Know when to share video: Many computers and mobile devices now offer built-in cameras, which are a great way to connect with the people you meet with… but not every situation is the same. Use common sense – keep your camera off while you’re driving or in a chaotic environment such as the airport that will be distracting for others involved. Put it on when you want to have a more natural conversation or show product details and examples.  (see this tip in the video at :54)

3.      Keep your microphone muted: You can’t always control when your doorbell will ring, when the car behind you honks or when your neighbor’s dog will go after the mailman. When in doubt, keep your line muted (either on your phone or by manually muting yourself on WebEx). If you’re the meeting host, you also have the power to mute people manually so you don’t waste precious time asking the heavy breather to tone it down. Read More »

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The Network Effect

To celebrate our first anniversary of the CLE blog we produced a web documentary series on the impact of the telecom network, hosted by Dr. Steven Shepard.  We’ll share stories about the network’s pioneers, the impact it has today in growing the economy especially in developing regions, and possibilities it holds for the future.

Read More »

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Sharks to Drive Mobile Traffic in 2012

To clarify, it’s actually the interest in sharks that drives mobile device traffic – not the beasts themselves.  Although sharks are some of the planet’s most mobile creatures, they lag in spending on tech gadgets due to a lack in household income and thumbs.

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