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Digital Britain: BIG things are happening

My wife was shopping online this past week. While she was watching the rich-media cat walk feature on asos.com, which is now the norm for clothing retailer websites, it occurred to me how things have changed. Moreover, how our expectations have dramatically evolved.

On a regular basis I hear friends, colleagues and business partners complain about the perceived speed of their internet connection – web pages not loading fast enough, unable to reach a particular website, or a poor user experience on Skype. Consumers are demanding more – more broadband speed, better applications and abundant availability.

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Super Cool: See Who’s Hosting a WebEx Right Now via World Map

Ever wondered who’s on a WebEx? Here’s a look at global activity that’s refreshed every few minutes.

Click in and take a look. You will see the host’s location and how many people are participating in the meeting. Some people are even in a one-person meeting, which I imagine means they are recording content to share with others or post on their website.

WebEx Makes the World a Little Smaller

What I find amazing is how many people are video conferencing from very remote locations – really shows the power of the Internet and how it allows for collaboration no matter where you are!

If you use WebEx, you can see the power of the WebEx network. If you are hosting a WebEx event or have a recorded WebEx posted that’s public, let us know. Send us a tweet @WebExEvents and we’ll retweet your information to our network.

If you haven’t tried WebEx yet, you can get a free trial and download WebEx mobile free (you need an account if you want to host from a mobile; attending is free).

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The Lone Admin and The Cisco Technical Support iPad App

Authored by : Kent Wong, Product Manager, Technical Services

It was a evening like any other.  The Lone Admin walks into a his local watering hole to relax after a full day of battling issues and keeping his company’s network safe and secure.  He is known somewhat as a miracle worker, a conundrum wrapped in an enigma.  Even against the most sinister of network issues he is able to stand his ground and find resolution all by himself.  How does he do it?  None of his peers know.

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Telework: Why the Federal Workforce Could Be Efficient and Green

The federal government is a perennial target, always subject to accusations of waste and inefficiency, among other allegations. But recent developments in technology and new legislation hold out hope for a more efficient, effective, and greener federal workforce. The U.S. Telework Enhancement Act of 2010 generated tremendous momentum toward increasing workforce mobility options for federal employees. The act paves the way for the federal government to unlock significant benefits, including greater productivity, resilience, environmental sustainability, and employee inclusion. It creates accountability for achieving these objectives in the form of telework managing officers (TMOs), senior officials responsible for telework policy development and implementation.

Realizing these objectives will require a significant departure from current practice. To date, agencies have focused on increasing telework participation rates through advertising, employee training, and resolution of technological barriers. Meaningful progress toward the act’s other goals-including emergency readiness, energy use, recruitment and retention, performance, and productivity-will require moving past first-generation strategies aimed at increasing telework participation rates and, instead, pursuing integrated mobility strategies explicitly linked to agency business objectives.

TMOs should not view the act as just another administrative burden that requires compliance. As the first TMOs assume their roles, they have a unique opportunity to use workforce mobility-including telework and a broader range of tools and systems to enable productivity anywhere, anytime, and on any device-as a catalyst to create a more flexible, productive, and inspiring federal workplace.

Achieving this vision requires a sober assessment of the current situation, an ambitious, goal-driven strategy linked to agency business objectives, and a new management posture aimed at transforming mindsets and behaviors rather than resolving technological challenges.

For perspectives on these issues, read the Cisco Internet Business Solutions Group (IBSG) white paper, “Telework: Achieving Higher Levels of Federal Employee Productivity, Inclusion, and Environmental Sustainability.”

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Contributing to retail industry – Cisco participation in industry standards bodies

One of the areas Cisco contributes  to the retail industry is in the participation in industry organizations and standards bodies to help broaden adoption and encourage interopability of technologies.

Cisco retail architects Christian Janoff and Bart McGlothin both contribute to industry organizations.  Christian Janoff has just been re-elected to the Payment Card Industry board of advisors.  Bart McGlothin current sits on the  technical committee of National Retail Federation  ARTS Group (Association of Retail Technology Standards ) as vice chair of the mobile integration workteam.

I sat down with Bart and talked about the role of Cisco at ARTS and retail industry standards contribution.

ARTS (Association of Retail Technology Standards ) is the technical arm for industry standards for National Retail Federation.  ARTS develop white papers, best practices and standards used in in-house retail solutions as well as vendor products.

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