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Wi-Fi Goes Public

It seems that everywhere you go these days, the little Wi-Fi icon on your mobile device lights up to show that an access point is nearby. In fact, The Wireless Broadband Alliance predicts that the number of public Wi-Fi hotspots globally will grow more than fourfold, to 5.8 million, by 2015. This increasing availability of public hotspots is creating a new “nomadic” network to rival traditional mobile networks and support new mobile devices and their owners’ lifestyles (see blog posting “A New Type of Mobility”). Consumers now expect to have Wi-Fi access when they are sipping a latte in their favorite coffee shop, watching their team score the winning touchdown at the local stadium, or even when they are waiting in line to pay for their groceries.

To learn more about what consumers are doing with their mobile devices, and how and where they are using them, the Cisco Internet Business Solutions Group (IBSG) recently conducted a survey of U.S. mobile users. Following are our top three findings related to the use of public Wi-Fi: Read More »

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Consumers Are Ready for Omnichannel Banking—What About Banks?

Have you  walked into a retail store lately and seen someone use his or her phone to “scan” a product’s bar code to get immediate access to reviews from consumers who have bought the product? This customer might also (to the chagrin of retail store owners) be looking for cheaper prices offered online or in a physical store around the corner!

This is the new “omnichannel” reality that retailers have to face nowadays—one where virtual and physical channels come together to enable in-store access to web-based customer reviews and price comparisons, while also taking some physical store capabilities to the virtual channel (for example, Remote Deposit Capture in banking). Read More »

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Win with WebEx – Mobile Fridays Summer Photo Contest

June 27, 2012 at 10:12 am PST

Win an Amazon gift certificate by telling us where you’d like to WebEx this summer!

Send us your photo and a 5-15 word description of where you’d like take your next WebEx this summer! In the forest? At the beach? The only trick is the photo has to be one you’ve taken -- we don’t want to break any copyright laws! And it should be “G”-rated.

Send your entries here.

We’d love help you imagine working remotely, using our free iPhone or Android mobile apps while you are on the road, on vacation or just enjoying a sunny afternoon.  Read More »

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Cisco Product Info Now On Your Mobile Smartphone

June 22, 2012 at 10:00 am PST

Here’s something I think you’ll like: Rich information about the entire Cisco product and services portfolio is now available free in a smartphone-friendly format.

This update includes:

  • More than 7,000 product series and model pages for mobile access
  • Complete coverage for Services products
  • More than 1,180 product oriented videos now playable on mobile devices for the iPhone and Android platforms. (We’ve converted 31 GB worth of videos!)
  • Links to data sheets and other key information that you can browse to quickly, in both HTML and PDF format.

You can access it from your mobile smartphone start at m.cisco.com. We’re treating this like a “Beta” — primarily because we are still working on table treatments — and tuning every day. But I know you’ll find a lot to like here when you’re on the go.

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A New Type of Mobility

Mobile used to mean the connectivity service that you bought from your local mobile network operator that freed you from the wire connected to the wall. The rise of Wi-Fi has changed all that. Most mobile devices are now Wi-Fi-enabled (see blog posting “What Is a Mobile Device Anymore?”). Wi-Fi has broken the MNO’s monopoly of providing wireless freedom to consumers. While Wi-Fi may not provide all of the features of mobile cellular technology, consumers now have a choice in how they want to connect their devices wirelessly to the Internet – mobile cellular or Wi-Fi.

To learn more about what consumers are doing with their mobile devices, and how and where they are using them, the Cisco Internet Business Solutions Group (IBSG) recently conducted a survey of U.S. mobile users. Following are our top three findings related to mobile connectivity: Read More »

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