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WebEx Telepresence Integration Lets Everyone Participate [Watch Demo]

There’s something exciting happening to teleconferencing. It’s called Cisco TelePresence WebEx OneTouch and it extends Cisco TelePresence meetings to Cisco WebEx users. This is an ideal solution for business customers who want to maximize the power of their video communication.

See the demo.

Scheduling is easy and there additional Read More »

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Four Reasons to Use WebEx in 2012

You’ve heard about them, maybe you’ve even tried them: online meetings, video conferences, WebEx.

It’s a different (and we think better) way to have a meeting. You have to talk; it’s an important part of business. But you aren’t limited to just the telephone. Try a free online meeting with WebEx and see if it doesn’t make doing business easier, faster and a bit more fun.

Here’s why:

1. WebEx Mobile
It’s free! You can download the app and join someone else’s meeting with just a click. If you get the free trial or your own account, you can host meetings too. Meet on your mobile and you can get work done from anywhere.

2. WebEx Recordings
Sure you can record a teleconference, but there still aren’t any pictures. Record your WebEx and capture the screen sharing so you can see what you were talking about. You don’t have to get lost taking notes during the meeting, you can listen and participate and go back to the recording to capture the ideas. Or give the recording to team members who couldn’t make it and they can see and hear what they missed.

3. WebEx Channels
There’s a wealth of professional -- and interesting -- information at WebEx Channels: our content publishing arm of WebEx where you can publish your public WebEx information too! See Guy Kawasaki talk about social media strategy or Brian Dickenson at Mt Everest. Send us your product demos or compelling sales presos and use the WebEx Network as another part of our marketing strategy.

4. The New Cisco WebEx - coming this spring! Read More »

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Well That’s Awesome: WebEx Named Top App in Apple Rewind 2011 for Business

Thank you Tommy Tian (@tommytian) for the Tweet and the good news! He spotted the honor and tweeted the photo below! We are thrilled to have made the list and it’s a great way to wrap-up the year. If you don’t already have the free WebEx Mobile app, this page provides links to the different versions.

That’s right; it’s absolutely free and allows you to join meetings from your device as long as you can get to the Internet. You’ll need a WebEx account to host a mobile meeting, but you can get one for as low as $19.99/month.

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Maximizing Mobile Collaboration for the Post PC Era

Almost every customer that I speak to is looking at the opportunity that new mobile devices -- smart phones and tablets -- bring to increase collaboration and drive new business capabilities.  And consistently, customers are asking these five questions:

  1. How closely will the UC capabilities on my mobile device not just meet, but exceed the experience on my desktop?
  2. Will users be able to make and receive calls on their mobile devices anywhere in the world as if they were using their desk phone?
  3. Is video to the mobile device available at all, and if so is it really “business-ready” or is it more of a poor imitation of the TelePresence experience?
  4. Are Wi-Fi access points evolving to better handle the increased traffic and usage patterns that come from adding mobile devices on the network?
  5. If I choose a cloud provider for UC-as-a-Service, will that in any way limit my ability to deliver UC capabilities to a mobile device?

For Cisco, these questions are easy to answer because mobility and user experience are not an afterthought.  Our collaboration development philosophy is people-centric -- that is driven by the user experience.  And in the post PC era where tablets and mobile phones are primary work devices for many during each day, that experience must not just be equivalent to the desktop -- but maximize the unique opportunity that these new form factors provide.  This is a fundamental change in the user experience model and Cisco is maximizing the potential of this new class of mobile devices.
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Customer Perspective: 5 Retail Trends Driving Wi-Fi

December 13, 2011 at 5:00 am PST

This is the type of post that gets me excited. Today, I’m happy to feature a special customer guest author: Andrew vonNagy, CCIE #28298 (Wireless), and currently Technical Architect for a Fortune 50 retail company. Many of you may know Andrew from his active blog, Revolution Wi-Fi,  or his Twitter feed: @revolutionwifi. Stay with us over the next two weeks as Andrew offers his take on the intersection of Retail and the Wireless LAN industry.

Retail Wi-Fi networks have long been dominated by inventory management applications and services that enabled a more productive workforce and leaner operations. However, brick-and-mortar retail is being disrupted due to the explosive growth from pure e-commerce competitors offering [often] lower prices and a more personalized shopping experience. In addition, the e-commerce sales channel offers deeper product information, community reviews, and greater levels of localization and customization that resonate with consumers.

Brick and mortar retail must adapt to compete in this new environment. A key component of this adaptation is delivering new IT solutions while leveraging the physical assets of the storefront, mixing the benefits of in-store product “touch-and-feel” with the personalization of e-commerce shopping. Merging these two worlds together will create an enhanced shopping experience through the use of mobile Internet devices, often connected through Wi-Fi networks.

This week, we will cover the first of 5 trends driving Wi-Fi growth and new capabilities in retail organizations:

Trend 1: Consumer Interaction and Business Analytics

Physical retailers have the most influence over consumer purchase decisions in the store, when they are standing in front of the product they are weighing whether or not to buy. Historically, this has been through in-aisle marketing and signage. However, customers are increasingly equipped with mobile Internet access and turning to external sources of information in real-time while within a retail store. This has been coined the emergence of the “smart shopper”. These external sources of information are much more comprehensive than what the retailer can provide through traditional in-aisle marketing and signage, and this leaves the physical retailer at a big disadvantage.

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