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BYOD helps boost creativity and sales for family-owned midmarket furniture manufacturer.

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Vitra is a renowned for producing quality furniture. Their designs are well known for innovation and style. What makes Vitra unique is that they not only encourage creativity from their employees but they also invite visitors to participate in their creative process.

Vitra is headquartered in Switzerland and their flagship store, Vitrahaus is located in Weil am Rhein in south Germany. Vitrahaus embodies the company’s vision and this is where visitors get to experience the company’s creations in real life settings.

Vitra has been partnering with Cisco for over a decade. Communications and collaboration are integral to their success and their latest strategy is to embrace the megatrends in mobility and wireless to improve their guest services by enabling BYOD access for employees and customers with simple management. These trends are gaining popularity in midmarket businesses.

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Mobility Trends in the Air Industry 2014

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Mobile usage and penetration within the Air Industry is an interesting topic that most of us can relate to and understand to one degree or another. Having attended the recent Air Passenger EXPO in Barcelona, some of the published reports make for interesting reading. Here are some interesting perspectives and trends:

Airline Perspective:

  • During the next 3 years, 98% of Airlines are investing in  delivering Passenger Services via Mobile devices
  • With 97% investing in Personalization of services to customers
  • And 94% planning on delivering Customer Services via social media.

Wireless penetration onboard is growing.

  • with 55% of Airlines planning investing in wireless for passengers and 69% investing in wireless for crew usage. Read More »

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Increasing Demand for Higher Location Data Resolution

Cisco has been playing a critical part for retail, healthcare, hospitality and transportation organizations to gain an understanding of how end-users move throughout an organization’s physical location. This is done through our Cisco Connected Mobile Experiences (CMX) solution.

With all the valuable information CMX provides, the demand for even more accurate data has been growing. Location accuracy has been a hot developing field and, as I mentioned in announcing our Best of Interop Finalist status in the wireless category last week, Cisco’s taken the lead in redefining how this location-based data is acquired.

In the past many solutions have relied on the probing performed by the mobile device to acquire location-based data.  In recent months this approach has shown diminishing returns. The underlying issue is that this data is reliant on how frequently the mobile device probes an access point. A couple issues that arise include:

-       Mobile device manufacturers are reducing the frequency of device probing to conserve battery. This reduces the number of data points collected and impacts the accuracy of the data

-       Different manufacturers probe the access point with varying frequency so some devices deliver more accurate information than others skewing the location analytics data.

At Cisco’s annual Partner Summit event we are revealing some key areas of focus for the upcoming Cisco v8.0 release. Although the list is not inclusive of all new functionality, I would like to highlight some steps we are taking to bring CMX to meet the ever-evolving demand for location-based data.

Step 1: Increasing Data Resolution Read More »

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Enabling the next wave of hyper-context aware mobile experiences: Cisco Enterprise Mobility Services Platform (EMSP)

AN52162-2 v2The profound impact mobile devices has had on IT over the last decade is undeniable. Many can argue is it the largest of the four forces driving the next evolution of IT: Social, Mobility, Analytics and Cloud (SMAC).  It’s hard to imagine the pace of social network evolution without mobile devices. Or the mass migration to cloud without the ‘App revolution.’ Our mobile devices are the critical ‘sensors’ driving the mass movement of big data and analytics, quickly evolving to connected things, the ‘Internet of Everything.’

With the advancement of ‘IoE,’ the next wave of mobile applications is upon us.  The days of on-demand, ‘client-pull’ information is becoming legacy. We are moving to the ‘IoE’ world where context aware mobile applications, combined with big data and sensory networks, will intelligently push data in a very targeted, personalized and non-invasive way to clients.  Read More »

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Mobile Trends & Airport Passenger Terminal Expo 2014

airport passenger expo 0The annual Passenger Terminal EXPO is underway this week in Barcelona. The event provides a powerful international platform for the airport and airline sectors to interact and share common issues, goals and solutions about the airport industry, with a particular and unique focus on the terminal.

Cisco’s partner SITA has a very strong presence at the event with various speakers on the industry trends as well as booth and demos. One of these is the iFlow platform which uses Cisco’s MSE as a core component.

The Airport industry is one of the most researched industries with very solid and proven metrics and clear ROI measures. Some interesting statistics recently reported include:

Airport IT Investment trends:

  • IT spending in Airports has grown by 12% CAGR since 2010,
  • with IT spend in Airports in 2013 representing 5.43% of their revenues (up from 4.9% in 2012)
  • 90% of Airport CIO’s (or technology chiefs) expect further increases in 2014 and beyond. Read More »

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