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Great video for All! See How At Mobile World Congress

Have you ever watched a video on your phone or tablet, only to have the video stop and start? While I was traveling out to here to Mobile World Congress, the exact thing happened to me as I was sitting at the airport. It’s frustrating, particularly if it happens for a long period of time or happens frequently during a 30-minute show.

We have the luxury of watching our favorite TV shows from anywhere, whenever we would like to see them. However, the network isn’t always prepared to accommodate the added data demands that video brings for all of their users.

Here at Mobile World Congress, Cisco and Akamai are demonstrating Read More »

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Voice Calls from Any Mobile Device – It’s Happening Now

Like most kids, my children love to call their grandparents and tell them about what is happening at school. We are lucky that we have a great home POTS voice service through our local telephone company. My kids are growing up quickly, and I anticipate that they will want to eventually call from whatever device is in their hands. That could be my cell phone or the regular ‘land line’ home phone. Or what if my son wants to use my Kindle or an iPod touch to make the call? These devices are typically not used for voice calls, only for data applications.   Many of them only have Wi-Fi, and right now cannot make voice over Wi-Fi calls without a number of new developments on the device.

The great news is that there are many developments in the Voice over Wi-Fi (VoWi-Fi) space to get us closer to that vision. Some of those new developments are being shown this week at Mobile World Congress. Read More »

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Telefónica and Cisco Personalize the Consumer Experience at Mobile World Congress

On March 2 at Mobile World Congress, Robert Franks, Managing Director, Digital Commerce at Telefónica UK and Cisco’s Kelly Ahuja, SVP, Service Provider Business, Products & Solutions, had a standing-room only crowd as part of the “Personalizing the Consumer Experience” keynote.

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During their session, they emphasized how they could understand the consumer as a digital stream of information, not simply isolated pieces of information.  That stream of information, combined with in-person location details, can help both service providers and enterprises improve the experience for their consumer customers.  Both Kelly and Robert recognized that the data has always been available, but it wasn’t easily accessible.  Now Telefónica and Cisco are working together to find ways to use that information to provide a better experience for consumers.

Kelly summarized it well by stating that “personalization is going to be the key to determine the consumer experience.”  Audience members agreed with what was said in real-time tweets.

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Both Robert and Kelly discussed Read More »

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Cisco Mobility IQ Ushers in New Era of Retail Engagement and Outreach

With Cisco’s cloud-hosted, analytics solution Mobility IQ, retailers and their partners can now gain invaluable insight into their customers’ “showrooming” habits, understanding more about why customers browse in-store – but buy online. This breakthrough solution is making it easier to capitalize on untapped business opportunities and create impressive customer-focused campaigns.

Wouldn’t it be great to show her your in-store item (with a price match!) for that online deal she’s browsing? With Mobility IQ, you can do it right now.

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She’s here already. Now’s the time to let them know you’ll match that online price. Read More »

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Get the Big Picture with Cisco Mobility IQ

We’re here in Barcelona for the opening of Mobile World Congress 2015, and the energy is palpable. I have to say I’m pretty excited myself as Cisco unveils a new way of doing business with our service provider customers: Cisco Mobility IQ. Mobility IQ changes the conversation from what the network does, to what value it can create. It provides real-time intelligence for network operations, marketing and business development across Wi-Fi, 3G and LTE networks. By giving providers visual network knowledge for driving new business, you can monetize your network in new ways.

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When I say it changes the conversation, this is not marketing hype. Over the past few months I’ve been involved in these conversations with ten pilot customers. In one example we worked with an operator to estimate the ROI on running Mobility IQ on their existing network. We looked at results over a five year period and found Read More »

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