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What I’ve Learned as a Teleworking Employee and Manager

My journey as a teleworking mom started almost ten years ago after I had my older son. I was coming back to work and in the process of changing roles at Cisco Systems. I live in North Carolina and had a job opportunity for a leader based in California. She knew that I wasn’t in a position to move and given we were already on opposite sides of the country, was supportive of my working from home. Thus my journey started as an individual contributor, working for a manager who based the decision to provide me flexibility on my track record of contribution at Cisco and her trust in my ability to do the job outside of an office.

Since then, I’ve been a part of the dramatic changes that have place in the workplace. According to a recent Harvard Business Review article on flexible work practices, the mobile worker population will be approximately 1.3 billion by 2015.¬†At Cisco, almost 50% of our employees are collaborating with peers in other time zones and almost 90% telecommute at least one day per week. In many of our emerging countries, employees view flexibility as a right that is expected, versus a privilege that is earned.

My life has evolved as well. I’ve had another child and become a manager of a virtual team, with responsibility for a number of HR processes, including flexible work practices at Cisco. My experiences have offered me a few insights on how to be effective in our increasingly virtual world of work. Let me share these with you.

From an employee perspective, I have three tips that I think have been important toward my success. Read More »

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