The Web Marketing Association recently announced the Cisco Support Community’s technical support iPhone/iPad application as the winner of their 2012 Best Advocacy Mobile Application Award. The app was recognized for its ease of use, breadth of features and intuitive design. What was so eye-catching about this app? Before I go into further detail about the entry, here are some customer testimonials that speak for themselves:
”Just downloaded the app and it is swanky!! It’s already helping me in an outage tonight… It beats running across the data-center to where my laptop has to charge!” --Brett Lykins, Network Administrator, Rockingham Memorial Hospital
“It’s a great app. I like the functionality and the fact that I can post and reply on the go. Thanks to all who made this possible.” --Rajiv Dasmohapatra, Customer Support Engineer, Wipro
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Tags: Best Advocacy Mobile Application Award, cisco support community, iPhone iPad application, Mobile Apps, Technical Support, Web Marketing Association Award
You could say that I’m an early-adopter of new tech gadgets. That being said, I also continue to use older devices until I find a very good reason to upgrade to something more current.
Maybe that’s why I don’t own a mobile smartphone, because I’ve previously not had a compelling reason to retire my basic feature-phone. That is, until now.
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Tags: applications, Cisco GIST, Mobile Apps, usability, use case, video communication
Today, we ‘re featuring a guest post from Brian Blatnik, a senior manager within Cisco’s Collaboration Technology Group:
In the month since our CloudVerse announcement the notion of a world of many clouds – public, private, and hybrid – has resonated with our customers, partners, and industry analysts. I’d like to share some perspective on how those types of clouds address different customers in the collaboration cloud services market. Since last month’s announcement highlighted our private cloud model in that market, Hosted Collaboration Solution for Large Enterprises, I’ll focus on that model. As a reminder, the Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.
I’m often asked, “Haven’t enterprise voice and other UC services always been delivered from what we now call a private cloud?” It’s true that IP PBXs and other UC servers, like their PBX predecessors, provide services to users from a remote room or facility via a network. But there are two ways in which today’s cloud service delivery differs. First, there is the efficiency of pooling computing, network, and storage resources across multiple locations and services. Second, the services can be delivered in an on-demand fashion with elastic scaling.
The financial and strategic benefits deriving from these two factors are leading many businesses to consider consuming collaboration services in a utility model from Cisco’s partners in the Hosted Collaboration Solution (HCS). But the same drivers can result in substantial benefits to businesses that aren’t looking for services from a third party’s public cloud. Read More »
Tags: Cisco Cloud Services, Cisco CloudVerse, Cisco collaboration, Cisco Hosted Collaboration Solution, Cisco Partners, Cisco Unified Communications., cloud, cloud collaboration, cloud services, cloudverse, cloud_computing, collaboration, data center, Enterprise, enterprise voice, Hosted Collaboration Solution, Hybrid Cloud, infrastructure, Mobile Apps, mobile devices, private cloud, Public Cloud, unified communications
For anyone reading this blog post today, I have no doubt that if I were to ask you what type of mobile phone you are using; it will likely be a certain brand of smartphone. With advances in technology and apps provided to users, the days of the traditional cell phone are behind us. StarTac anyone?
Now what does this have to do with Linksys Home Networking?
As of today, Linksys is launching its first Mobile App, available on the App Store and Android Marketplace. For quick and easy access to your network information, you can download the free Cisco Connect Express Wi-Fi mobile app to your iPhone, iPad, iPod touch or Android phone. This App is for Read More »
Tags: Cisco Connect, home networking, Linksys, Mobile Apps, wireless router
In honor of Apple co-founder and CEO Steve Jobs’ memory, the Cisco Channels team wanted to share our Top 21 iPhone apps. But with more than 500,000 apps available in the iTunes App Store, how does one even begin to narrow the list down to 21?
Well, we decided to focus on free iPhone apps that we use all the time. The perfect pairing – free and useful! And for the new iPhone converts who traded in their old devices for the new iPhone 4S, this list would be a great starting point for building your own library of useful iPhone apps.
So, without further ado, our Top 21 iPhone apps are: Read More »
Tags: Cisco, iphone, Mobile Apps, partner, social media spotlight