By Michele Baker-Cuthbert, Guest Columnist
Communication technology has really gone a long way to improve our lives in America. We have the power to connect with someone in less than a second. For people in other countries, they are not so fortunate.
In poorer countries, it is next to impossible to get the information they need because a simple staple like the Internet or mobile connectivity is not available. Just think, a soon to be mother would need information on what to do if she delivered her child early.
This is where MAMA, Mobile Alliance for Maternal Action has made a difference to over 20 million new and expectant mothers. The MAMA free mobile phone messaging service is found in over 35 countries. Read More »
Tags: healthcare, MAMA, medical access, Mobile Apps, sms, vni, VNI-SA
When was the last time you sifted through the pile of coupons and special offers that fill your mailbox each day? Extreme “couponers” aside, most of us rely more on the daily coupons we receive via email from online sites, rather than the thousands that end up in our recycling bin each month.
Today, technology has influenced the purchase decision, and buyers are bringing their own technology – smartphones and mobile devices – on their shopping excursions. In a world where 74% of smartphone owners use their mobile phones to get real-time location-based information, retailers need to harness the power of the loyal customers and market to those consumers in real-time.
Cisco’s partnership with SAP for a new Retail Mobility Solution offers a unique business-to-consumer shopping experience that brings real-time and location-based deals to shoppers and allows businesses to improve customer service and more accurately track ROI. Supporting the solution, Cisco’s Context Aware Services, Cisco’s Mobility Services Engine (MSE) and Cisco Prime Network Management with SAP’s Precision Retail Application (Apollo), optimize the in-store experience for consumers and retail decision makers. This mobility retail solution leverages the indoor-location and analytic capabilities of the Cisco Connected Mobile Experience platform to drive a premium consumer experience, allowing shoppers to make quick decisions and receive instant discounts on their mobile devices to put towards their purchases.
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Tags: Enterprise, Mobile Apps, mobility, retail, SAP, wi-fi
It’s been over three months since we started our guest columnist series around the VNI Service Adoption research. This research forecasts the end user adoption rate for 20+ telecommunication services such as SMS, mobile banking, online gaming, location-based services, and various types of video conferencing.
Our goal is to explore how the use of technology, and specifically telecom services, impact people’s lives and communities worldwide. Technology is an enabler, the cool gadgets and networks and shiny objects are not necessarily meaningful on their own. It takes intelligence and creativity of many people to bring it to fruition and provide a context which empowers individuals to dream of achieving bigger outcomes.
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Tags: Mobile Apps, research, service adoption, sms, telecom network, telecommunications, visual networking index, vni, VNI-SA
I was impressed earlier this week when I read that Genentech has given over 14,000 iPads to their employees. The company doesn’t have a BYOD policy (yet?) but sees increased productivity from the employees it has given iPads. While neat, the big “wow” came when I read how many internal enterprise apps they have.
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Tags: byod, Mobile Apps
The Web Marketing Association recently announced the Cisco Support Community’s technical support iPhone/iPad application as the winner of their 2012 Best Advocacy Mobile Application Award. The app was recognized for its ease of use, breadth of features and intuitive design. What was so eye-catching about this app? Before I go into further detail about the entry, here are some customer testimonials that speak for themselves:
”Just downloaded the app and it is swanky!! It’s already helping me in an outage tonight… It beats running across the data-center to where my laptop has to charge!” --Brett Lykins, Network Administrator, Rockingham Memorial Hospital
“It’s a great app. I like the functionality and the fact that I can post and reply on the go. Thanks to all who made this possible.” --Rajiv Dasmohapatra, Customer Support Engineer, Wipro
Read More »
Tags: Best Advocacy Mobile Application Award, cisco support community, iPhone iPad application, Mobile Apps, Technical Support, Web Marketing Association Award