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Connected Millennials Entering the Workforce

Earlier this year, CNN reported that the U.S. jobless rate fell to its lowest level since 2008. Positive job growth—and having the talent to fulfill these job openings—is great news for employers, jobseekers, and the economy as a whole.

As the academic year comes to an end, college graduates around the world are getting ready to join that talent pool. This new generation of workers comes from an environment and lifestyle unlike that of their seniors, and they bring assets that are unfamiliar to more seasoned employees.

Let me elaborate for those of us born before 1980. When I joined the workforce some decades ago, faxing, mailing, and wired phones were everyday business staples. Today, each of us has at least one mobile device on hand. (I have three: my cell phone, iPad, and laptop.) And with those devices comes a shift in the ways we connect and communicate, at work and elsewhere. But many of us remember the time when we worked without these devices.

Millennials don’t have that memory. Coming of age in a mobile world makes their views fresh and their needs unique. Every time we bring a new, next-generation hire on board, I wonder, “What can they teach me?” This is the generation that will inherit the economy when we retire. By cross-mentoring each other, we all can do a better job of preparing for that future.

At Cisco, we are starting to see more and more of our customers adapting to accommodate the needs of their connected employees, both young and experienced. We’re seeing them laying the groundwork to encourage increased mobility in the workforce, with collaboration technologies and programs like Bring Your Own Device (BYOD) at the office. With BYOD and mobile technology becoming increasingly pervasive in the workplace, collaboration becomes more accessible, and productivity and efficiency improve. And as employees start enjoying the flexibility of working from anywhere, morale reaches a new high.

Connecting your workforce—whether it is multigenerational, multinational, or multilingual—and enabling the Internet of Everything, allows employers to bring together people, processes, data, and things. While first-time workers may lack the experience of their more seasoned coworkers, they’ll flourish more quickly if their need to be connected is fulfilled. As the pace of business continues to increase, it is imperative for executives to act now to make sure that collaboration technology is readily available, to attract Millennials and to engage employees of all generations.

My two biggest pieces of advice for companies looking to hire from this next generation are these:  First, leverage their always-connected lifestyle as an advantage to your business objectives—not as a setback. The way they play is also the way they work. Because of technology advancements, it is now completely viable for us to deliver the infrastructure for this lifestyle in the workplace. Second, encourage your entire workforce to participate in a knowledge exchange, wherein Millennials share tech know-how and senior workers share business acumen.

There is an amazing synergy going on that results from the new generation’s approach to work, the seasoned experience of older workers, and today’s mobile, collaborative technologies and architectures—and this synergy amounts to a big win for everyone.

 

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New Workspaces for New Worlds of Collaboration

November 6, 2012 at 6:00 am PST

I recently wrote about “Collaborating with the New Generation” after being enlightened by a panel discussion with a group of Millennials. In the theme of looking forward and new generations, Forrester Consulting completed an in-depth online survey about the next-generation workspace with 325 senior-level IT decision makers in the United States, Europe, and China.

Not surprisingly, the workspace is evolving in much the same ways employee habits are. As employees look for more flexibility in devices and where they work, enterprises are implementing mobility, collaboration, virtualization, and security solutions that align to these needs. What does it mean to you? Read More »

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Talking about my Generation

May 1, 2012 at 9:10 am PST

I recently read an article by Deloitte and something really caught my attention: voicemail.

Apparently voicemail is antiquated.  It’s out of touch. It’s not an efficient way to communicate with people.

Did you know that? I didn’t. But according to the same article, the reason I didn’t know is because I am too old.

I’m a Generation X-er. I’ve lived through the digital revolution. And whilst I, like any good Cisco employee, love the fruits of technology – the Internet, smartphones, SMS texts, blogs, IWE – I also remember a time when telephones had cords and emails were word-processed and delivered by postmen. And apparently that makes me a whole different ball-game to Generation Y-ers and “Millenials.”

Read More »

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Transforming American Governance

In the midst of the debt crisis here in Washington, D.C., the nation teetered toward default, but eventually came to a compromise to avert that outcome. A recent article in The New Yorker likened the situation to “. . . members of an ordinance-disposal unit arguing about how to defuse a large ticking bomb.” Our nation faces a large—and growing—long-term fiscal imbalance driven by an aging population, which will dramatically increase healthcare and retirement costs.

The nation certainly faces other challenges: the continuing war on terror, increasing economic competition from emerging world powers like China and India, rising energy costs, environmental concerns, and other new and unknown problems and threats. Any one of these issues would provide a large enough agenda for a president and Congress. Their convergence creates an atmosphere of unparalleled complication for government management.

Overcoming these obstacles will require a “changed” government, a 21st-century government transformed to operate on demand. Read More »

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What will your working environment look like in 10 years?

“The shifting of the organizational design will, in turn, lead to a new kind of operating model – one that can accommodate a more transient workforce. Generation Y employees are very comfortable with a more integrated professional and personal life as long as working schedules are flexible.” James Kerr, Management-Issues Read More »

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