Employee are now unchained from their desks; mobility frees the ability to work anyplace, anytime, and from any device. This is revolutionizing the type of productivity and efficiency businesses see from their workforce- large, medium, or small. While realizing business efficiency and growth, midmarket IT is struggling to balance objectives (make the network for you) and challenges (limited resources).
Midmarket IT Objectives
Leverage the network as a strategic asset
To increase employee productivity and gain competitive advantage;
Better serving customers,
Thus realizing overall growth
Midmarket IT Challenges with Mobility and BYOD
The advent of mobility and BYOD, while unleashing unprecedented levels of communication and collaboration, brings challenges to IT. Mobility enables BYOD. BYOD enables multiple types of employees, logging in from multiple types of devices, from multiple locations. Users are demanding access to the Internet and applications wherever and whenever they want. Chaos? Anyone reading this won’t need the laundry list of concerns. It’s there.
We’re in the midst of an incredible megatrend. We know it and we’re living it. We all love our mobile devices; whether it’s our laptop (yes, I’m sitting at my kids swim class typing away for work), our mobile phone (I’m getting texts on what’s for dinner), or our tablet (where Draw Something awaits me). Apple recently stated that they have sold more than 67 million iPads in the recent 18 months. That is more than all the Mac sales in the past 27 years. There’s no denying it: we are in the midst of an incredible megatrend—a mobile megatrend.
But what does this mean to businesses?From the IT perspective, the role of the mobile devices has transformed from a luxury item used for personal communication and entertainment to an integral tool for employee productivity. Mobile devices are now the main platform for work (laptop or tablet) and the primary medium for corporate contact (mobile phone). With employees bringing an average of two mobile devices each (laptop/tablet + mobile phone), companies can reap the benefits of new business opportunities and more productive employees.
Do you have an iPhone, Android, Samsung , or any other mobile phone? Not surprising since there will be 15 billion networked devices by 20151. With employees (yes, even IT themselves) bringing their mobile phones to work, businesses are seeing at least a doubling of mobile devices per employee; from laptop-only to laptop + mobile phone (+ tablet)2.
The IT department is faced with an increased burden on their existing wireless network, while securing email access from any platform and simultaneously ensuring an optimal, reliable user mobile experience. Offering a reliable, consistent user mobile experience used to be a luxury ask; today, it impacts employee productivity. Mobile employee productivity can range from wireless laptop access from conference rooms to roaming the within the building accessing corporate email from any mobile device. This is true for me (working at a large enterprise) and my husband (working at a medium-sized business).