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Stop the CSR Pity-Fest, Tell the Whole Story

I met Daniel last month in Mexico City.  He is an outpatient at a drug rehabilitation center where we sponsor a Cisco Networking Academy.  Daniel and I met at the center, and then went together to his home in one of the poorest parts of Mexico City.  As we stood on the porch overlooking his neighborhood, Daniel told me that his family doesn’t believe he can make his way out of this life, can ever do something more.  The odds are certainly low; making a different life for himself, a life he’s never seen modeled, would be a dream come true but also a miracle. Read More »

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