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Blurring the Lines between Online and Offline

Mobility comes down to the lines between online and offline blurring rapidly, with organizations sprinting to put the infrastructure in place to catch up with the trend.

The blurring of the online and offline is happening all around us in a bi-directional manner -- where the customer expects to interact with the business however and whenever they wish and get the same experience regardless of where they are or what they are doing- and for the business to be able to deliver exactly the same information and services to the customer regardless of how or where they choose to interact.

Is this new? Maybe not, but the O2O (online to offline) concept was truly brought it to life by the Tokyo Metro and their recently launched innovative offering for consumers.

Tokyo Metro carries 6.22 million passengers daily. This past September they announced a new service with two partners: the convenience store operator 7-11 Japan and the Ito-Yokado supermarket chain. Read More »

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News from Cisco Live! – Prime Optical is Available

Contributed by David Flesh, Sr Manager, Product Marketing, Cisco Network Management Technology Group

Cisco Live!

Cisco Live has a great turn-out this year with thousands of customers meeting in Las Vegas to share information on networking and learn about the latest and greatest from Cisco and Cisco partners. Within the service provider management applications group we have several exciting announcements around Cisco Prime™. The first is the availability of Cisco Prime Optical, the third release in the Cisco Prime for Service Providers portfolio (Cisco Prime Fulfillment and  Cisco Prime Performance Manager are already available).

Cisco Prime Optical

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Cisco Prime Optical is a carrier-class, multitechnology management system that integrates the end-to-end management of traditional transport networks and new carrier packet transport networks. It can help maintain the integrity of existing services, plus deliver interactive, content-based services and high-bandwidth applications.

Cisco Prime Optical is Cisco’s go-forward solution for service providers and other organizations that require carrier-grade capabilities for managing optical transport networks. Cisco Prime Optical is the evolution of Cisco Transport Manager and includes all of the powerful capabilities of that offering combined with significant enhancements.

Cisco Prime Optical manages the entire Cisco optical portfolio, including:
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