Sixteen teams in different locations participated in this year’s NBA Development League Draft using Cisco WebEx as their connection to players and coaches to see and be seen! From California to Texas, to Nevada to Maine, everyone was connected either by computer or mobile device to experience the excitement of the draft.
The draft was held on November 3, 2011. It was a two hour event with eight rounds and a total of 128 picks. Participants joined WebEx from their homes, office and a few were at draft parties in restaurants. Those with webcams were able to share their reactions while others could watch from their computer or mobile phones – even iPads!
Yesterday, at the Cisco Collaboration Summit, Cisco shared information about the newest version of WebEx planned for spring 2012. It is just one of many announcements from Cisco aimed at transforming how we work to further embrace video and mobile. (If you’re asking yourself “What is WebEx? Find out here.)
Making meetings better.
No one really wants another meeting, but they are an inevitable part of doing business. But what if meetings could be better? We took a look at how we could expand WebEx to include wrap-around features that will help you make meetings more productive at work, at home or on the go. Welcome to WebEx Meeting Spaces.
With Meeting Spaces, individuals can share relevant documents prior to a meeting and access recordings of past meetings. Meeting Spaces also let users capture on-going conversation around a meeting. You can initiate conversations in the space and see if colleagues are available, and if so, utilize unified communication tools such as IM, voice and video to quickly collaborate. For someone managing a project, it means all the communication and information are captured in one place. No more chasing versions or trying to remember what someone said.
Other features make WebEx even better.
High definition (HD) video is now on WebEx. That means you can clearly see the folks in your meeting which allows you to have a smooth, personal experience. For mobile users, the new WebEx will provide two-way 720p true HD virtual video meetings. WebEx Mobile is free and available on more mobile devices than any other enterprise meeting platform in the market today.
How many meetings have you spent being distracted by characters such as the heavy breather, the distracted driver or the hold music culprit? Web meetings can be a really productive way to stay in touch and work together with your colleagues and clients but there are many considerations to keep in mind to make sure you’re not a meeting offender. We pulled together a short video with some pointers to remind us all of the standard WebEx etiquette.
5 WebEx Etiquette Tips
1. Look your best: WebEx is the ideal place to hone what we like to call your “business mullet”: business up top, party below the camera. If you keep things professional (read: no bathrobes or Hawaiian shirts), you can feel free to wear your sweats and slippers when not in view. Just remember to turn your camera off before you stand up or else be ready for the onslaught of office hazing. (see this in the video at :32)
2. Know when to share video: Many computers and mobile devices now offer built-in cameras, which are a great way to connect with the people you meet with… but not every situation is the same. Use common sense – keep your camera off while you’re driving or in a chaotic environment such as the airport that will be distracting for others involved. Put it on when you want to have a more natural conversation or show product details and examples. (see this tip in the video at :54)
3. Keep your microphone muted: You can’t always control when your doorbell will ring, when the car behind you honks or when your neighbor’s dog will go after the mailman. When in doubt, keep your line muted (either on your phone or by manually muting yourself on WebEx). If you’re the meeting host, you also have the power to mute people manually so you don’t waste precious time asking the heavy breather to tone it down. Read More »
In my last blog, “Africa – Connected Continent – At last”, I described how the arrival of affordable internet bandwidth in Africa is enabling companies to use technology to transform how they do business. Today at Cisco we have realised huge efficiencies in how we conduct our business internally and we have fundamentally changed how we communicate and collaborate with customers and partners, thanks to TelePresence.
TelePresence allow people to meet face to face over the network without the need to travel. Participants enjoy a high definition, high quality, life-size video experience and can share rich media content. We can now bring in subject matter experts from over one thousand Cisco TelePresence rooms across the globe and put them together with the vast majority of our workforce in Africa as if they were sat just across the table from each another; all at the touch of a button. In fact we can connect Cisco’s TelePresence rooms with any customer or partner TelePresence room, provided they have a B2B exchange with Cisco, so the possibilities are huge.
Last week, I posted a blog called Innovation is key to becoming a ‘people-centric’ business which looked at Inclusion and Diversity from a customer perspective. The article argued that in order to succeed, businesses needed to become “customer centric” – looking at the world from their customers’ perspectives and identifying their customers’ problems and tensions. I’m pleased to see that the post has been very popular and has so far been viewed over 2,000 times! An interesting article in yesterday’s London Evening Standard looked at this idea of customer centricity from a different perspective. Read More »