An explosion of new technologies is creating new winners and losers in nearly every industry. You only have to look at the changing fortunes of Apple and Hewlett-Packard in the personal computer/tablet arena over the last decade to see how innovation can propel one company into superstar status, while another becomes irrelevant in the same market space.
So how can companies gain and hold an edge in technology innovation? In an engagement with a major global manufacturer, Cisco IBSG identified three key factors in the product innovation process that companies must clearly understand and be able to orchestrate:
- Technology Strategy: Develop a technology strategy based on internal and external scans of rapidly emerging capabilities. These should include an assessment of each technology’s ability to disrupt, its stage of incubation, differentiating factors, competitive alternatives, and identification of platform choices. Developing a business and technology architecture for how the technology fits into your company’s platform portfolio is a critical step in this analysis.
- Ecosystem Management: Arrange and manage ecosystem partners by assessing the need for technologies to perform certain functions that extend beyond your own internal capabilities, such as the ability to connect to a broader environment. You will need to understand existing and future profit pools to validate partner choices. For example, providing “smart services,” such as analytics, can extend a product’s useful life and be the source of long-term profitability, for both you and the ecosystem partners that deliver them.
- Market Interactions: Prepare and execute detailed plans for managing market interactions, from initial introduction through full-scale market management. This includes an ongoing analysis of customer reactions, portfolio management, media communications, and potential competitors.
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Tags: Cisco, Disruption, disruptive technologies, ecosystem, global, IBSG, innovation, interactions, management, manufacturer, market, partners, process, product, strategy, technology, technology scan
Gartner has released their 2012 Wired and Wireless LAN Infrastructure Magic Quadrant. Cisco is recognized as a leader in this highly anticipated publication.
Our industry is going through dramatic changes. The rapid growth of cloud, mobility and business collaborations has put more and more pressure on the network. Disparate wired and wireless networks architected and managed separately are no longer sufficient to meet the new demand. This is the first time that Gartner covers wired and wireless LAN infrastructure together in one Magic Quadrant. It is a clear sign that the time has come to evolve the network infrastructure to address the rapid growth of cloud, mobility and business collaborations with a unified approach.
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Tags: Gartner, infrastructure, LAN, Magic Quadrant, management, mobility, Netowrking, policy, security, switching, unified access, wired, wireless
At its essence, collaboration is about working together to accomplish a common goal. You can buy all of the latest and greatest tools – and yes, by the way, we have the latest and greatest – but without an organizational culture that supports collaboration, it’s a lot like giving a fish a bicycle. Or a school of fish a fleet of bicycles. Or parachutes to snakes. Or Post-It notes to squirrels.
Organizations like to talk about their collaborative cultures, but it’s often more marketingspeak than an accurate description of the work environment. Culture is one of those feel-good words that makes a business sound like less of a money-making venture and more of a community.
Compared to traditional hierarchies, truly collaborative cultures are characterized by increasing levels of interdependence between leaders and employees. It’s a lot like what Mrs. Blackburn emphasized in my kindergarten class: share, listen, play nicely together. Somewhere along the way to a paycheck, we stop eating paste and stop playing so nicely. Read More »
Tags: culture, employee engagement, leadership, management, organizational culture
It’s hard to improve your leadership skills when you are stuck in the trenches actually doing the leading! Since making time to learn can be a challenge, we pulled together some of our best recorded information from the experts who offer specific tips for building your skills.
UPDATE: The Ken Blanchard Group has just announced a new event on April 25th. Register here. After the event, watch here.
They are all available on demand so you can watch whenever you have a few minutes.
Yesterday, in part one we focused on goal setting, vision and leadership. Today, in part two we take a look at motivation and team dynamics. Each tip has an on-demand WebEx you can access at any time -- you don’t need to download any software to participate.
Step 4: Tune up your leadership effectiveness
Best-selling authors Ken Blanchard and Mark Miller offer four keys to increase influence, impact and leadership effectiveness. Based on their book, Read More »
Tags: business, how to, leadership, management, Recording, tips, webinar
Cisco IT has deployed voice infrastructure around the world in order to handle our 1+ million voice calls per day with high levels of quality and reliability. We used to manage this infrastructure with four separate regional teams: one managing the Western part of North America, another managing Eastern North America and Latin America, the third Europe/Middle East/Africa, and the fourth Asia/Pacific. But we found that this regional organization led to inconsistent operations because the regional teams had different ideas on how things should be done and they applied our corporate standards in different ways.
Our early lack of global consistency led to inefficiency in our support operations. We would have people from different time zones trying to help troubleshoot problems and be unable to support an unfamiliar configuration. And this meant that our regional teams had to provide around-the-clock support by themselves – which led to sleepless nights and frayed nerves.
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Tags: coc-collaboration, IPT, management, operations, support, telephony, UC, unified communications, unity, video, Voice, voicemail, voip