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Cisco and Service Providers – Transformation for the Internet of Everything

Just a few years ago, I’d go out for an occasional weekend drive to take in the splendor of Northern California, and leave my mobile phone and various gadgets behind.

Those days are long gone.

Over time, smart devices and connectivity have transformed my life – as I’m sure they have yours – and become essential to function in today’s modern world.

By 2020, there will be an estimated 50 billion objects connected to the Internet. Organizations and even individuals that effectively use these connections will achieve significant advantages, including more efficient and enjoyable experiences.

And service providers are in an enviable position, sitting at the center of the Internet of Everything (IoE), bringing together people, processes, data, and things to make networked connections more relevant and valuable than ever before. IoE is turning information into actions that create new capabilities, richer experiences, and unprecedented economic opportunity for businesses, individuals, and countries.

The stakes are high.

From smart grid and smart buildings to environmental sensors and mobile consumer experiences, Cisco predicts that between now and 2022, $19 trillion in value is at stake for organizations willing to take advantage of the immense IoE opportunity.

 

Today, Cisco made announcements that demonstrate our commitment to partnering closely with service providers and enabling them to capture more of this opportunity, as hundreds of them already have. Their businesses can thrive by increasing revenue, decreasing operating expenses, and enhancing agility.

First, we announced Read More »

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Cloud and Advanced Services Are Service Providers’ Keys To Tapping the Fragmented $200 Billion Small and Medium Business Market

neerkumakevsuhBy Neeraj Kumar and Kevin Suh, Cisco Consulting Services

The small and medium sized-business (SMB) commercial-services market is important for all types of service providers (SPs). SMBs account for more than half of total U.S. commercial-services spending, according to AMR Research/Gartner. And, the portion of the U.S. SMB commercial-services market that service providers could capture is expected to grow to more than $200 billion by 2015, according to analysis by Cisco Consulting Services (CCS) and industry research analysts.

To capture this opportunity, service providers need a deeper understanding of who the SMB customers are and what they buy, as well as how they purchase these commercial services. To better understand SMBs’ detailed service delivery needs and expectations, Cisco Consulting Services (CCS), surveyed 761 U.S. SMBs with five to 1,000 employees in 2012. The study revealed that although this is a big and complex market, there are specific opportunities for SPs in cloud and advanced services.

Complex, Diverse Market, with Varying Expectations

The SMB market is complex — spanning Read More »

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Paradise Just Got a Little Better

When you think of the Caribbean, you may think vacation. But for Curaçao Technology Exchange (CTEX), business thrives in paradise.

Curaçao is growing in importance in the international finance and commerce industry, which is why the island needed the ability to support booming business. Built in a carefully planned location, CTEX chose the island of Curaçao to house the Caribbean’s first—and only—tier IV data center.

The lack of technology in the area has been a hindrance to business. Building this new, top-of-the-line data center will enable world-class collocation, security management, archival, disaster recovery, and managed services—allowing customers to rely on CTEX for high-end IT services in ways previously unattainable in the region.

“The location, connectivity, and laws make Curaçao one of the safest locations in the world to house critical information assets.”

 – Anthony DeLima, Chairman and CEO, CTEX

 Learn more about how Cisco is help CTEX provide bigger and better IT services from the article featured in Unleashing IT: World-class technology services in paradise.

 

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BYOD Spells Opportunity for Service Providers

There’s no doubt that BYOD—“bring your own device”—is a huge and growing phenomenon throughout the world. Recent research by the Cisco® Internet Business Solutions Group (IBSG) looked at BYOD and its economic impact in six countries: the United States, United Kingdom, Germany, China, India, and Brazil. In these countries alone, the number of BYOD devices is expected to more than double by 2016, to 405 million.

Clearly, introducing all those personal smartphones, tablets, and laptops into the workplace is causing complexity and uncertainty for many businesses. There is a strong appetite for BYOD, but our research shows that implementation has been largely reactive, resulting in a patchwork of ad-hoc capabilities and policies. Without a comprehensive approach, most companies are not realizing the potential value of BYOD—especially small or midsize businesses that do not have the IT resources or sophistication to manage all that complexity.

Enter the service provider (SP). BYOD opens the door to a number of SP opportunities: Read More »

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Transform the Way Your School Collaborates with New Service Models

After more than 15 years of working in the telecommunications and IT industries, I’ve seen firsthand how people use technology to make a difference and change lives. While there are innovative uses of technology across all industries, nothing continues to impress me more than how collaboration technologies are reinventing education.

As we’ve seen time and time again technologies like video and mobile devices are enhancing 21st century learning. But no matter what technology schools and educators are using, the delivery of services matters. Thanks to the cloud, schools can deploy advanced collaboration technologies with increased financial and operational flexibility.

With Cisco Hosted Collaboration Solution (HCS), organizations can implement unified communication applications while saving money by switching from a capital expenditure model to an operational expenditure model. The flexibility of the cloud enables customers to accelerate rollouts, improve business agility, lower maintenance and utility costs all while continuously delivering services.

Take for example Perspectives Charter Schools, which serves more than 2,300 students across several Chicago communities. When Perspectives Charter Schools made the shift from an on-premise unified communications system to a cloud collaboration solution they lowered monthly costs, simplified system maintenance and improved administrative efficiency. With Cisco HCS, Perspectives’ monthly bill is now 25 percent less than their previous monthly costs for phone lines, maintenance, software support contracts and repairs. But while the total cost of ownership for communications has dropped, the quality of services hasn’t. The schools have added new collaboration capabilities such as voicemail-to-email and single number reach help make staff members more accessible.

And they’re not the only ones…

Alamance-Burlington School System in North Carolina made the same shift from on-premise to the cloud for voice services and experienced much of the same benefits. With Cisco HCS they’ve lowered the overall cost of their voice system by eliminated the need for one connection for each school and freeing up the IT team. Not only are they saving money, they are also increasing collaboration. The switch to the cloud gave students and faculty access to more advanced collaboration capabilities such as video and instant messaging.

Alamance-Burlington School System and Perspectives Charter Schools’ use of Cisco HCS are classic examples of doing more with less. Powered by the cloud they can both deliver the advantages of Cisco’s collaboration solutions with the financial, operational and strategic benefits associated with the cloud.

Is your school ready to start benefiting from the cloud?

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