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Helping You Transform in a Digital Age

October marks five quarters since I took on a role to lead Cisco’s Internet of Things (IoT) Systems and Software Group, a critical business for Cisco to help organizations connect the unconnected. And, wow, what an incredible time it has been. I’m so proud of the many team accomplishments—from the IoT System launch with 15 new products on the market, to the daily innovations and unbelievable culture we created—it truly has been an honor to lead this group and make a difference for Cisco and you—our customers—worldwide.

As I write this blog, I’m taking on a new opportunity as Chief Technology and Strategy Officer for Cisco Services. And again, I find myself working on something incredibly exciting —helping our customers transform in this digital age.

This digital age poses new challenges and opportunities for organizations. As Cisco moves to help the industry capitalize on the next wave of the Internet, I have the opportunity to bring my skills and experiences to this new challenge in Cisco Services. Read More »

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Partner with Cisco on Managed Services to Quickly Achieve New Revenue Streams

Virtualized Network Function (VNF), Virtualized Managed Services (VMS) and the transition to a software based infrastructure are poised to dramatically alter the way Service Providers build and maintain their networks . End users want value, innovative functionality, and reliability, and Service Providers seek to meet these needs at the lowest cost possible. The benefits of moving to a software-based infrastructure are incredibly compelling in meeting these demands, delivering lower OPEX, reduced reliance on proprietary & expensive hardware, and faster time to market with new services.

Today’s managed services landscape has become increasingly complex from a technology perspective. This complexity has placed stress on Service Providers whose business model is more and more reliant on managed services as a means of Read More »

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What’s In Your Network? And What Are You Going to DO About it? Call Vodafone!

Network customers have always bought networks for one and only one reason: to run their applications over them.  Yet for most of that time, those networks have been largely oblivious to the composition of the network traffic they carried.  Traditional network tools could tell you whether your network was having a lot of errors, or whether a given link or interface was congested, but they couldn’t tell you what was congesting your network, beyond the limited granularity of a few well-known ports.  Finding out that you’ve got a lot of HTTP or HTTPS is not very helpful in finding out whether you’re swamped by personal traffic that needs to be controlled, or by legitimate business traffic that requires an increase in effective bandwidth.

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Cisco and Service Providers – Transformation for the Internet of Everything

Just a few years ago, I’d go out for an occasional weekend drive to take in the splendor of Northern California, and leave my mobile phone and various gadgets behind.

Those days are long gone.

Over time, smart devices and connectivity have transformed my life – as I’m sure they have yours – and become essential to function in today’s modern world.

By 2020, there will be an estimated 50 billion objects connected to the Internet. Organizations and even individuals that effectively use these connections will achieve significant advantages, including more efficient and enjoyable experiences.

And service providers are in an enviable position, sitting at the center of the Internet of Everything (IoE), bringing together people, processes, data, and things to make networked connections more relevant and valuable than ever before. IoE is turning information into actions that create new capabilities, richer experiences, and unprecedented economic opportunity for businesses, individuals, and countries.

The stakes are high.

From smart grid and smart buildings to environmental sensors and mobile consumer experiences, Cisco predicts that between now and 2022, $19 trillion in value is at stake for organizations willing to take advantage of the immense IoE opportunity.


Today, Cisco made announcements that demonstrate our commitment to partnering closely with service providers and enabling them to capture more of this opportunity, as hundreds of them already have. Their businesses can thrive by increasing revenue, decreasing operating expenses, and enhancing agility.

First, we announced Read More »

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Cloud and Advanced Services Are Service Providers’ Keys To Tapping the Fragmented $200 Billion Small and Medium Business Market

neerkumakevsuhBy Neeraj Kumar and Kevin Suh, Cisco Consulting Services

The small and medium sized-business (SMB) commercial-services market is important for all types of service providers (SPs). SMBs account for more than half of total U.S. commercial-services spending, according to AMR Research/Gartner. And, the portion of the U.S. SMB commercial-services market that service providers could capture is expected to grow to more than $200 billion by 2015, according to analysis by Cisco Consulting Services (CCS) and industry research analysts.

To capture this opportunity, service providers need a deeper understanding of who the SMB customers are and what they buy, as well as how they purchase these commercial services. To better understand SMBs’ detailed service delivery needs and expectations, Cisco Consulting Services (CCS), surveyed 761 U.S. SMBs with five to 1,000 employees in 2012. The study revealed that although this is a big and complex market, there are specific opportunities for SPs in cloud and advanced services.

Complex, Diverse Market, with Varying Expectations

The SMB market is complex — spanning Read More »

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