Brian Jeffries is a vice president of operations on Cisco’s Global Business Services team. Working collectively with his colleagues across Cisco, he is responsible for increasing the speed and scale of end-to-end operational performance, driving efficiency and effectiveness, and simplifying the operational experience for our customers, partners, and sales field. His key areas of focus include software simplification, customer relationship management, pricing optimization, and business architecture and policy. Part of the software simplification effort is redesigning the Software Licensing Portal, an important step that will have a positive impact on our customers’ and partners’ ability to easily view and manage their licenses today.
I’ve asked Brian to join us to share details on the redesign, and to field any questions about the Registration Portal, or about Cisco’s larger transformation of the licensing experience. Be sure to submit any questions to the team via the Licensing Registration Portal forum on the Cisco Support Community.
By Guest Author Brian Jeffries
While we’re making continual improvements to the software licensing experience with Cisco, we know that our customers still feel plenty of pain throughout the licensing processes. We’ve made it a top priority - and a long-term commitment -- to simplify this experience and better help our customers manage their licensing. Read More »