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Interop, Vegas…Rear View Mirror

May 13, 2013 at 3:37 pm PST

My two favorite days for a Vegas conference: arriving and leaving. Everything in between is a foot numbing, sleepless blur. But we had a great time! It was cool to be on stage hanging with our Cisco friends and getting to re-unite with old competitors, many of which are former peers.

We did not have as many videos as usual for a trip like this since we were doing the ‘stand and deliver’ thing. The topics were good however.

Jacob Rapp on Unified Access trends in the Data Center

Mark Royle catching us up on Unified Call Control

Bill and Ziad: Global Security Intelligence

This was a two-fer that Jimmy Ray and I tag teamed…I feel the urge to call it ‘Unified’ something just to complete my corporate marketing bingo card….but I did giggle a bit knowing that we stood in front of the ‘MOC SOC’ (Mock Security Operations Center). I am not even sure why I find that funny.

Please check out the Success Factors video we did with Marlowe Fenne. . I blogged about Unified Access (BINGO!) yesterday.

My work here is done.

Thanks for watching!

Robb


Twitter: @TechWiseTV, @robbboyd, @jimmyray_purser

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How Can Connected Mobile Experiences Help You?

You saw the double-announcement Thursday--Not only is MGM betting big on Cisco to transform the guest experience, but we at Cisco are taking the missive of helping our customers create connected mobile experiences to the next level with Web engagement.

At this point you’re probably thinking: How exactly does this apply to me?

Good thing we have three industry-specific webinars for your convenience.

Choose the industry that applies to you and take 30 minutes to see how Cisco Connected Mobile Experiences can help YOU engage your passengers, customers, guests, and more to boost revenue and build loyalties like never before.

Intrigued? Check us out at http://www.cisco.com/go/cmx or visit the announcement of the new web engagement platform to see how we can help you transform your business engagement model.

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Cisco @ Interop – It is All about Solutions that Solve Problems

Usually at shows like Interop Las Vegas 2013, attendees wander around the show floor looking at all the new products that are coming out from vendors. Now it is always exciting to see the latest and greatest technology coming out, but very often there is so much information to consume it is difficult to envision how these new products will solve problems that IT organizations are facing today.

Cisco is taking a different approach at Interop this year. In the Cisco booth there are a number of demo stations including the traditional new product demos, ask the experts stations, trivia games and many more, but in addition there are two unique demos the “Your NOC Your Way” Demo and the Unified Access Experience Demo that take a solution perspective to addressing top IT concerns.

1. The “Your NOC Your Way” Demo

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This unique demo focuses on how Cisco solutions can aid in addressing the top concerns of network operations managers. Read More »

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Next Phase of Transforming the Mobile Experience

Like a lot of us in IT, I’m into electronics. I enjoy visiting stores to get the actual hands-on experience of the product – but I admit I rarely buy on the spot. Why? I want to make sure I know what I’m buying, and frankly, that I’m getting the best deal. I either have to do research beforehand – read reviews, check prices, and clip coupons -- or search on my mobile device while I’m in the store. Depending on the results, I could either be heading to another store or heading home to make the purchase online.

This week, Cisco introduced a new way to transform that in-venue experience through Connected Mobile Experiences Web engagement. This enables organizations to communicate with opt-in mobile users – shoppers, guests, visitors -- through their mobile browser, right there in the venue.

Location-aware menus, banners, and icons as well as content-aware search enable organizations to provide venue-specific information – such as nearby dining or amenities -- as well as any information the user may find valuable based on their context: where they are, how long they are there, whether they are a new or repeat visitor, or even what sites they are visiting. This customized communication can dynamically change when the user’s context changes.

Imagine merging the online with the brick and mortar shopping experience – if I’m standing in a particular area looking at a product, the location-aware menu can provide me a link to user reviews of that particular product. And if I’m searching online for the best price, imagine the store issuing a web notification for a price match minus 5% -- I’m sold! Read More »

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MGM Resorts International Bets on Cisco; Double Downs on Wi-Fi Connectivity

Planning your summer travel and vacation destinations? Where are you headed and what kind of resort experience will you consider ideal? At this year’s Interop Conference in Las Vegas, the Cisco Enterprise Networking Group unveiled its new marquee customer – MGM Resorts International – who has upped the wireless ante to ensure its visitors have access to the information they need, literally at their fingertips.

At MGM Resorts, they continue to push the boundaries of creativity and innovation to deliver the best possible experience for their guests. John Bollen, MGM Resort’s Senior Vice President and Chief Digital Officer, is always looking for ways to take what they do and make it even better. Read More »

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