KLAS recently released its “2012 Best in KLAS Awards: Medical Equipment & Infrastructure” reportand for second year in a row, Cisco’s wireless infrastructure, specifically the Cisco 7900 series phones earned the top spot in the industry. As stated by KLAS, the Best in KLAS awards are based solely on the data from customers who provide feedback with the goal to ultimately improve healthcare through better technology. The awards recognize companies that offer excellent service and meet provider needs with product functionality. This report includes a total of 3,765 provider evaluations, including interviews with hospital and clinic executives, administrators, physicians, nurses, clinicians, directors, and managers interacting with healthcare equipment and infrastructure solutions. Specific details on Cisco wireless products and infrastructure can be found in KLAS’s wireless infrastructure report.
Certainly this is very exciting news for Cisco, but I am even more excited about the fact that technology continues to improve quality of patient care and clinical workflows that ultimately enables a superior patient experience. Wireless continues to be one of the key technologies that is truly transforming the healthcare arena – whether it’s a doctor accessing patient records (in a secure manner) on his/her mobile device from any place – any time or a smart pill ingested by a patient that is wirelessly dispensing the appropriate medication dosage based on patient vitals. The graph below illustrates some of the key examples of patient care improvement that are being impacted by wireless technology.
We can all have differing opinions on what is the most effective way of lowering cost within our healthcare system, but one undisputable fact is that technology continues to improve every aspect of the healthcare eco-system and I am really excited as to what awaits us in the next few years. What do you think?