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How Cisco IT Solved Its Internal Cloud Dilemma

May 7, 2014 at 4:30 pm PST

Is your organization looking to build a cloud?

You’ll want to learn how Cisco’s John Manville leveraged an internal, private, infrastructure-as-a-service cloud to drive business value.

View John Manville's Cloud Insights Video Podcast

View John Manville’s Cloud Insights Video Podcast

John Manville is responsible for Cisco’s Global IT infrastructure  - which includes the data centers,  networks, platforms and more. Overall, John’s role is to implement Fast IT, which is really about being adaptable and responsive to business needs.

What technology helps drive this responsiveness and adaptability? “There are many solutions that can help, but if I had to sum it up in one word, that word is  cloud” replied John .

Cisco uses internal cloud technology for several important business imperatives. Through the cloud, we are  balancing internal IT workloads and providing our engineering team the tools needed for OS development. We are also using the internal cloud for external capabilities. For example, Cisco Smart Services uses our internal cloud to offer services to external customers.

Recently, John had the chance to participate in a new Cloud Insights Video Podcast to discuss the challenges his team faced prior to cloud implementation. Like most IT teams, they were challenged by speed of delivery of business capabilities, driving Total Cost of Ownership (TCO)  down and completing maintenance on the underlying infrastructure with minimal impact on the business users or applications they need on a daily basis.

To offset these challenges, his team  developed and deployed CITEIS (Cisco IT Elastic Infrastructure Services), an internal, private, infrastructure-as-a-service cloud. CITEIS started off as a way to provision virtual machines, but the team quickly realized that it  wasn’t enough so they  added on more middleware and database capabilities . Now, it’s a rich service that John’s team  offers to their clients.

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