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Do you need to work from the office to maximise employee productivity?

Recently, there’s been a significant amount of media attention on different company policies around teleworking and flexible working practices. This has sparked a lively debate across the internet; opinions have been cast for and against this transformation in culture. So, will this action have any repercussions on employee motivation and productivity?

The availability of remote and flexible working options can potentially improve employee morale, and worker productivity. A recent poll conducted by Staples Advantage (March 2013) found that 93% of US employees believed that working away from the office was beneficial for staff and managers. The research also showed the 75% of business decision makers noticed that employees were happier when they were allowed to work remotely and 53% said they were more productive.  Read More »

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Partners: Evolving Your Mobility Conversation

By the year 2015, connected mobile devices will overtake desktop usage and Wi-Fi access traffic will surpass wired access traffic. From 2012 to 2017, mobile data will grow 13-fold. Looking at statistics like these, it’s clear that mobility isn’t just another trend or hot topic – it’s a fundamental transformation of how businesses and their employees access information and accomplish work. And it’s creating more opportunities for Cisco partners to engage with customers than ever before.

But the mobility opportunity is more than just a discussion of one or two technologies. A true mobility conversation includes examining your customers’ mobile workforce strategies and taking a solutions-based approach to increasing worker productivity.

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Telework: A Manager’s Perspective

The benefits of teleworking—better work/life balance and more flexibility—sure sound great from an employee’s point of view. But from a manager’s perspective, is telework really successful for getting work done? Can a team really be effective if many of the members never work together in person?

Yes, if you create the right policies and environment and give employees the tools they need in order to work productively and be full contributors to their team. Read More »

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ACE Network: How Cisco Jabber for iPad Enables our Tech-Savvy Sales Force to Stay in Touch

As a sales team manager, I need to be available by phone or instant messaging (IM) in multiple places every day. So it’s no surprise to find me using the new Cisco Jabber for iPad client while I’m traveling because it provides the IM, voice calling, presence, messaging, and video calling capabilities that are exactly what I need to stay connected with my team, customers, partners, and colleagues.

When I’m in the office, working from my Cisco laptop, my Cisco 9971 desk phone, and Cisco TelePresence EX 90 desktop video endpoint – I have full-featured communications and application access. But when I’m out of the office, I can use the Single Number Reach (SNR) feature to move transparently to the Jabber client, which means people can dial a single number to reach me on both endpoints simultaneously while also making it easy for me to receive calls and messages wherever I go.

T.J. Hyne, one of my consulting system engineers, shares how he used the Cisco Jabber for iPad client to connect remote participants into a video call during a customer meeting, over the customer’s wireless network. The ease of the video call was an unexpected surprise for the customer, and it helped to illustrate the value of video for meaningful communication in real-time.

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The Workplace of the Future

Businesses are increasingly providing their employees with options to work remotely; in fact, according to ‘The Expanding Role Of Mobility In The Workplace’ study conducted by Forrester, 52% of companies globally are now happy to support this important shift in working practice. And this trend is expanding; according to SalesforceRypple, it’s estimated that one-third of the global workforce will be mobile or based outside the office by 2015.

New Demand for mobile work options According to a SalesForce.com study in 2012, 96% of executives blame lack of collaboration and poor communication for workplace failures.  Addressing the communication challenges associated with these issues could be seen as expensive and time consuming – however, it doesn’t need to be. Cisco is enabling customers to improve collaboration through a solution that unifies different communication channels into one single tool.

Organisations are already beginning to see increased use of personal and company provided devices such as laptops, smartphones and tablets. Whilst this can increase an organisation’s productivity, it also creates internal compatibility challenges. Unless organisations embrace this change in the business environment, they could struggle to maintain efficiency and keep pace with the competition. Read More »

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