In this post PC era, Cisco is taking another important step in advancing the collaborative workspace and making collaboration even more pervasive for customers around the world – regardless of device, application or operating system. Today we’re announcing that we are making presence and instant messaging (IM) capabilities and Cisco Jabber clients available to our Cisco Unified Communications Manager (CUCM) customers globally at no additional cost. Cisco believes that together presence, IM, voice and video call control provide the foundation for real-time communications.
For customers, with this development, Cisco is now providing a way to simply and cost effectively make presence and IM available to all users across a plethora of devices — including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android (later in 2012) — while also ensuring they’re deploying a unified communications client that is BYOD-ready. And let me emphasize, this isn’t just for those customers who happen to have a Cisco IP phone. It’s for every employee in an organization.
For partners, this helps simplify and accelerate the deployment of presence, IM and mobile collaboration as part of a holistic, best-in-class, collaboration solution. Hence, presence and IM can easily become ubiquitous in the enterprise!
We feel presence and IM are the starting points of collaboration, not the final destination.
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Tags: 50 millionth phone, Cisco, Cisco Jabber, collaboration, instant messaging, IP telephony, jabber, Presence, unified communications
Next week, the Defense Intelligence Agency (DIA) will be hosting the 2012 Department of Defense Intelligence Information Systems (DoDIIS) Worldwide Conference in Denver, Colorado.
Since Cisco TelePresence is helping government organizations around the world connect visually from anywhere at any time, it’s only natural we are attending one of the leading government conferences.
In booth #801, experts at Cisco will be demonstrating a number of its innovative telepresence technologies including:
- The Cisco TelePresence SX20 Quick Set is a flexible solution that helps you easily turn any flat panel display into a powerful telepresence system for small to medium-size meeting rooms. The SX20 Quick Set delivers high-definition video quality, multi-party conferencing, and three different camera options to accommodate room size and configurations. At a value price, the SX20 Quick Set provides the performance expected of more expensive systems, in a sleek, compact, multi-featured package.
- The Cisco TelePresence System EX Series transforms the workplace by combining work, communications, and collaboration – all on the desktop with just the touch of a finger. Colleagues can instantly work together, whether they are separated by a hallway, a street, or several time zones. As part of the EX Series, the Cisco TelePresence System EX90 (EX90) and Cisco TelePresence System EX60 (EX60) support vivid, lifelike 1080p30 video, natural collaboration, and the simplicity of a touch screen interface for a complete solution that helps ensure conversations are more productive.
- Cisco Cius is a tablet purpose-built for business and delivers end-to-end security, manageability, collaboration features and mobility for today’s workforce.
- Jabber is a unified communications application that allows people to be more productive from anywhere by providing a single interface across presence, instant messaging (IM), voice, video, voice messaging, desktop sharing and conferencing.
- Sneak Peak at Jabber for iPad– Cisco Jabber for iPad is a unified communications application that provides messaging, presence, voice, voice messaging, and video calling capabilities on the Apple iPad.
Attendees will also be able to see Cisco technologies at our partner booths including CDW-G (booth #607), CIS Secure Computing (booth #1018) and GTSI (booth #654).
Stay tuned for more information about Cisco’s participation at the conference and make sure to follow #Ciscogov on Twitter for news from the event.
We are looking forward to the event and hope to see you there!
Tags: CDW-G, CIS Secure Computing, Cius, Defense Intelligence Agency, Department of Defense Intelligence Information Systems, DIA, DoDIIS, EX Series, EX60, EX90, GTSI, jabber, Jabber for iPad, SX20 Quick Set, TelePresence
Today’s enterprise employees don’t access e-mail from just their desktop computers. Whether they are working in their office or pulled into a mission critical meeting, working remotely, or on the go and accessing work via their mobile devices – they need to be able to collaborate on their own terms. As a market leader in collaboration Cisco is continuing to address this need; today, we are announcing new solutions at Enterprise Connect that advance the idea of people-centric collaboration – connecting people instead of devices. Cisco’s news is all about providing customers with a wide range of integrated and interoperable collaboration options so users can connect and collaborate with their peers from any device, at any time.
First, Cisco is introducing the new Jabber for iPad and Jabber for Windows. These new clients build on previous Jabber announcements that include Jabber for Android, iOS, Mac, BlackBerry and Cisco Cius tablets. Today’s announcement provides customers using a wide range of major devices with collaboration capabilities, including:
- high quality video
- voice, presence
- visual voicemail
With Jabber, users are able to have a cohesive user experience across any platform and collaborate the way that they prefer. For example, Cisco Jabber for iPad provides high definition video calling, including seamless integration with Cisco’s TelePresence solutions within the enterprise. Check out the video clip below, part of a demo from our upcoming Collaboration Announcements Webcast; Laurent Philonenko, Vice President and General Manager of Cisco’s Clients and Mobility Business demonstrates a video call using Cisco Jabber for iPad:
Cisco is also introducing a new immersive telepresence system, the Cisco TelePresence TX9000 Series. The TX9000 expands Cisco’s broad portfolio of telepresence offerings, which includes fully immersive systems, multipurpose room-based solutions, desktop and personal video solutions, and cloud-based managed offerings such as Cisco Callway, introduced in October 2011, ideal for small and medium-sized businesses looking to scale their workforce.
The TX9000 is built using a new industrial design that offers offers customers the highest level of video immersion, while reducing the bandwidth needed by 20 percent. Read More »
Tags: Cisco, collaboration, enterprise connect, iPad, jabber, lync, Microsoft, Microsoft Lync, mobility, post-pc, TelePresence, video collaboration
Both mid-sized and large enterprises know the value of employee collaboration to increase productivity and give the business a “leg up” on its competitors. As more businesses make sizeable investments into collaboration technology, it’s important for them to select products and services that not only meet their unique needs but also encompasses a comprehensive solution from the ground up that caters specifically to increasingly mobile employees.
Today, Sprint announced the availability of Sprint Complete Collaboration, a bundled service that gives customers a full UC solution that can be quickly and easily deployed over an all IP network. This Sprint solution is based on Cisco’s Hosted Collaboration Solution which gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers.
What does this mean for the end users who are increasingly on the go? It means being able to access collaboration applications from any device (smart phone, laptop, tablet – you name it) anywhere at any time. It’s instant collaboration designed for today’s distributed enterprise; a feat that is best achieved when an organization opts to deploy a collaboration solution that – at its foundation – is keeping the bigger picture in mind: that these days, employee collaboration is no longer bound by “office walls.”
Sprint’s news validates the demand for a collaboration solution that allows service providers to leverage their own infrastructure to differentiate and drive fixed mobile convergence. We announced this new feature last December with new mobile features to HCS. As one of our first customers to announce availability of this feature, we are thrilled to see that the market is seeing the value of extending this feature to their subscribers. Read More »
Tags: Cisco, Cisco Jabber, cloud collaboration, Cloud Computing, collaboration, contact center, customer, customer collaboration, Hosted Collaboration Solution, hosted contacted center, hosted unified communications, jabber, Sprint, Sprint Complete Collaboration, unified communications
As we kick off this year’s Enterprise Connect conference, one subject I am discussing a lot with customers is interoperability. This topic is always evolving, but our customers’ need for interoperability has remained the same. So what are the customers telling us about their interoperability requirements and concerns within unified communications and collaboration, and what is Cisco’s approach to addressing those?
What customers want:
At its heart, interoperability is about enabling the free flow of communication across boundaries – whether those boundaries are geographical, across firewalls between businesses and their ecosystems or customers. Customers want to be able to share information quickly and easily across different systems from multiple vendors.
Customers also stress the need for protecting their investments in existing systems and extending their capabilities to new types of work scenarios. These systems include infrastructure (such as Active Directory or Exchange or Notes), voice and video systems (such as Cisco’s Unified Communications Manager and TelePresence and competitive products from other vendors), and desktop or enterprise productivity applications (such as Microsoft Office, IBM Lotus, SAP, Salesforce.com and others). They must work within heterogeneous environments and accommodate new solutions as they come to market.
But that two systems work together is not enough. They must come together as seamlessly as possible to ensure an uncompromised user experience
Finally, this all needs to happen across platforms and devices, particularly as we move toward a post-PC era of many different devices – from smartphones and tablets in the field to desktop computers and immersive room-based systems. These devices need to be blended into customers’ existing collaboration environments while providing a consistent and compelling user experience.
This is what customers want.
What the industry needs to do:
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Tags: Cisco, collaboration, instant messaging, interoperability, jabber, medianet, post-pc, Presence, TelePresence, UC, unified communications, video, Voice