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Interoperability + Collaboration = The Key to Any or All

Today’s work environment – yours, mine, and everyone else’s — is becoming more mobile, social, visual, and virtual. And there is no one magical tool that covers every situation.  We need choice and flexibility for the way we each work.

Any-to-Any collaboration with an easy-to-use consistent experience is the reality of today’s user requirements. However, many solutions available today are brought together with the use of band aids and chewing gum, making it a nightmare to troubleshoot across the various stitched-together call-control systems. Read More »

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Empowering Choice in Collaboration

In my recent blog, Experience Matters in Collaboration (So does Architecture), I shared my thoughts on how we are facing a workplace that is no longer a physical place, but a blend of virtual and physical environments; where employees are bringing their preferences to work and BYOD (“Bring Your Own Device” to work) is the new norm; where collaboration has to happen beyond a walled garden; and any-to-any connectivity is a requirement, not a “nice to have.”

Cisco is committed to delivering a new collaborative workspace that meets our customer’s needs and empowers users to work their way—anytime, anywhere and on any device.  As we announced last week, findings from the Cisco IBSG Horizons Study on virtualization and BYOD  shows that 95% of organizations surveyed allow employee-owned devices in some way, shape or form in the office, and, 36% of surveyed enterprises provide full support for employee-owned devices.   These stats underscore a major shift in the way people are working, in the office, at home and on-the-go, a shift that will continue to gain momentum.

Over the last year, Cisco has demonstrated a commitment to delivering innovative software like Cisco Jabber and Cisco WebEx across a wide spectrum of operating systems, tablets and Smart Phones. We’re seeing tremendous interest in these software offerings. Customers see the value in how these offerings enable employees to work on their terms in the Post-PC era, while still having access to collaboration experiences.

Based on these market transitions, Cisco will no longer invest in the Cisco Cius tablet form factor, and no further enhancements will be made to the current Cius endpoint beyond what’s available today. However, as we evaluate the market further, we will continue to offer Cius in a limited fashion to customers with specific needs or use cases.

Moving forward, we intend to double down on software offerings, like Jabber and WebEx, that provide the anytime, anywhere, and any device experiences. We will leverage key learnings and key collaboration experiences native to Cius in our other collaboration products.

Experience matters, and Cisco is focused on empowering individual collaboration styles more effectively and securely, while providing the broadest choice of collaboration options based on preference, location, and device.

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From Candy Smuggling to Collaboration Services: Sharing in the Modern World

This past Mother’s Day, I was remembering how my mother used to encourage sharing.  Like most parents, I limit my daughters’ intake of sugar. However, whenever my mother came into town, my efforts would go right out the window. She would arrive on our doorstep, with large amounts of candy smuggled in her luggage. Her goal: to spoil the girls.  Resistance was futile, but she showed them that giving can be as much fun as receiving and encouraged them to share their contraband.

In today’s connected world, sharing information has never been easier. Not too long ago we had to wait months to finish a roll of film, and then waited days to have it developed. Now, we can send videos and pictures almost instantaneously with our cameras and phones. Not only has this changed our personal lives, but has also allowed us to now work our way to collaborate and streamline business.  With services like WebEx or TelePresence, demonstrated in the new film Battleship, experts across the world can communicate and share data as if in the same room. Using this and other collaboration technology like Cisco’s Jabber, anyone can now use their choice of device to access information instantly.  Over the next few weeks, a series of Cisco videocasts will show how incorporating, capturing, transforming, and sharing videos for business can be done easily by anyone.

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Cisco Partner Summit 2012 Day Three Recap: Innovation is ‘King’, Free Jabber Takes World by Storm

Day Three of Partner Summit kicked off to a bouncing beat: Following a thumping performance by C2C, a group of world champion music DJs, SVP Edison Peres took to the stage to congratulate yesterday’s Olympic trip winners and kick off the day’s theme of Innovation.

He then introduced Padmasree Warrior, CTO and Cisco’s co-leader of Engineering, who opened her presentation with a bold statement: “We are on the verge of the most change this industry has seen in several decades.” She then explained how emerging global economies combined with technology advances are resulting in changing business models, and that the intelligent network is at the heart of innovation.

One such innovation is Cloud Connect, a new software platform the company will soon launch for enhancing cloud deployments, increasing cloud security, and simplifying cloud-based operations. Plus, customers can leverage the software to build applications customized for their own requirements.

But what does all this mean for partners? Why more opportunities, of course. To view Padma’s complete presentation, including a demo of iPad authenticating via Cisco ISE to Cisco Quad, check out the replay on Virtual Partner Summit.

Also check out this video–we spoke with partners today to hear from them what it’s like to be a Cisco partner and what’s standing out for them at this year’s Partner Summit.

And don’t miss today’s other big announcements, including Jabber for Everyone,  recaps of several of today’s Business Transformation breakout sessions, how to win an iPad, and more! Read More »

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50 million Cisco IP phones, and Jabber Instant Messaging (IM) for everyone

In this post PC era, Cisco is taking another important step in advancing the collaborative workspace and making collaboration even more pervasive for customers around the world – regardless of device, application or operating system. Today we’re announcing that we are making presence and instant messaging (IM) capabilities and Cisco Jabber clients available to our Cisco Unified Communications Manager (CUCM) customers globally at no additional cost. Cisco believes that together presence, IM, voice and video call control provide the foundation for real-time communications.

For customers, with this development, Cisco is now providing a way to simply and cost effectively make presence and IM available to all users across a plethora of devices — including Windows, Mac, iPad, Cisco Cius, iPhone, Blackberry, and Android (later in 2012) — while also ensuring they’re deploying a unified communications client  that is BYOD-ready.  And let me emphasize, this isn’t just for those customers who happen to have a Cisco IP phone.  It’s for every employee in an organization.

For partners, this helps simplify and accelerate the deployment of presence, IM and mobile collaboration as part of a holistic, best-in-class, collaboration solution. Hence, presence and IM can easily become ubiquitous in the enterprise!

We feel presence and IM are the starting points of collaboration, not the final destination.

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