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	<title>Cisco Blog &#187; IVR</title>
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		<title>Cisco is the World&#8217;s #1 Interactive Voice Response (IVR) Vendor</title>
		<link>http://blogs.cisco.com/collaboration/cisco-is-the-worlds-1-interactive-voice-response-ivr-vendor/</link>
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		<pubDate>Tue, 09 Oct 2012 16:40:04 +0000</pubDate>
		<dc:creator>John Hernandez</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[collaboration]]></category>
		<category><![CDATA[contact center]]></category>
		<category><![CDATA[customer collaboration]]></category>
		<category><![CDATA[Interactive Voice Response]]></category>
		<category><![CDATA[IVR]]></category>

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		<description><![CDATA[As we announced at the recent Customer Collaboration Partner Sales Summit, the latest independent industry report from market analyst Tern [...]]]></description>
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