ITSM

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Cisco Observability Platform empowers Cisco partners to not only build unique observability offers, but to complement and enhance existing IT Service Management (ITSM), IT Operations Management (ITOM), and Software Development Lifecycle (SDLC) offers. Find out how this partner-centric platform helps customers drive their business outcomes.

5 min read

Cisco Nexus Dashboard provides a single focal point to unite the disparate views of globe-spanning multicloud data center operations, application deployment, and performance.

5 min read

Controllers bring purposeful intelligence into an Intent-Based Network by acting as intermediaries between human operators specifying intents, and all the switches, routers, and access points that provide the required connectivity.

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Find us May 7-11 at ServiceNow Knowledge18 in Las Vegas and Citrix Synergy 2018 in Anaheim to see our award-winning ACI, Tetration and Cisco Network Assurance Engine (CNAE) technologies.

4 min read

Cisco ACI and ServiceNow joint solution provides a fully-automated policy based enterprise service management solution to address these challenges. This blog provides a walk-through of the key use cases and innovations.

3 min read

Are you investing in new IT equipment – or for that matter, any IT services including SaaS/Cloud services?  If so, I wonder how much you have invested in your operations management...

3 min read

5 Ways Cisco ACI® Integration with ServiceNow® will Elevate Your IT Operations Management According to a recent report by Gartner, more than $1 trillion in IT spending will be directly or indirectly affected by the cloud shift during the next five years. Traditional IT spending is shifting over to cloud services, and the market for cloud services […]

4 min read

IT Service Management meets Hybrid IT Borrowing the signature song from the Lego Movie for an enterprise service management blog post is a stretch, but I couldn’t resist. If you’ve seen the Lego Movie you’ll know that the song is extremely catchy, you can’t stop singing “Everything is awesome, everything is cool when you’re part of a team”. The […]

3 min read

Part 2 of 2 In the first part of my IT Service Management (ITSM) blog, I summarized how digital transformation is profoundly changing IT service delivery operational...