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Facilities Is From Mars, IT Is From Venus

March 14, 2012 at 10:00 am PST

How well do the IT and Facilities people get along at your company?  Do they work well together or seem at times to be from different planets?

I’ve been in the Data Center industry for 15 years now, always based in IT but focused on physical infrastructure design and operations.  A key part of my job has been helping IT and Facilities understand one another’s goals, challenges and technologies.  That – as I like to joke – means I have great job security. Read More »

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Take a Look Inside Cisco IT – Our Newly Redesigned Website

March 5, 2012 at 4:00 am PST

Have you ever wondered how Cisco IT overcomes the challenges of deploying products and technologies in a large-scale, global enterprise – the same challenges that your customers face everyday?  Or how Cisco IT is transforming into a sharply competitive, services-centric organization? Cisco on Cisco: Inside Cisco IT shares our journey and lessons learned on these and many other fronts.

We’ve just redesigned our website from the ground up to make it easier and faster to find Cisco IT content relevant to you and your customers.  Head over to the Cisco on Cisco website to benefit from our IT Success Stories that include case studies, best practices, videos, and interactive content.

The new site focuses on content that YOU are looking for:

  • How does Cisco build a highly secure network that connects anyone, anywhere, on any device, at any time? Check out our Borderless Networks page.
  • How does Cisco enable collaboration, boosting productivity and enhancing myriad business processes?  Visit our Collaboration page.
  • Want to know more about the cloud, virtualization, service-oriented infrastructure, and unified computing? Our Data Center page can help.
  • How does Cisco IT achieve greater workplace efficiencies and help solve business process problems?  Learn more on our Business of IT page.
  • Click on our Events page to see when and where you can engage with the Cisco on Cisco team at industry events.

Take a look Inside Cisco IT today at  http://www.cisco.com/go/ciscoit.

Read More »

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What Helps You Differentiate from the Competition?

Let’s face it: Providing quantifiable value and cost savings while convincing customers of their return on investment, can often make or break a deal. However, the advent of architecture-based solutions and the increasing need for consultative services are helping drive partners’ success and growth. But in the negotiation phase, how can partners think creatively to help provide analysis and assessments to customers?

As you look for new revenue opportunities, what helps propel you ahead of the pack and helps differentiate you from the competition?

Cisco Gold partner Presidio completed an RFP for Tyler Independent School District in Texas and was competing for the business with another solutions provider. What helped to win Tyler’s trust was the ROI analysis they shared with the district’s superintendent.

Tyler Independent School District has 18,000 students, but only had a 4:1 student to desktop ratio. Additionally, thousands of the district’s PCs were seven, eight, or nine years old – completely incapable of running Windows 7 or new applications. IT was struggling to keep up with management and maintenance issues, as well as security challenges. Additionally, the district wanted to enable a BYOPC (bring your own PC) policy but lacked the equipment, tools, and bandwidth to do so.

So how did Presidio solve the district’s IT problems and save the schools money, too? Read More »

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Cisco’s 8 New Year’s Resolution for Partners

January 4, 2012 at 3:23 pm PST

Happy 2012, partners! Inspired by Channel Maven’s lively list of resolutions, I began to pontificate on Cisco’s new year’s resolutions for partners this year.

1. First and foremost: profitability.

C’mon, who doesn’t want more profits in 2012? Services now represent 40-50% of Cisco channel partners business, up from 20% five years ago. Our recently created Services Rules of Engagement offers partners a definitive roadmap on how to engage with Cisco Services and maximize your Cisco services investment.

Plus profitability programs like Cisco’s Value Incentive Program (VIP) ensure that you’re rewarded for focusing your practice on Cisco’s architectures. Stay tuned for new signup periods.

Check out the full list of incentives on Partner Central.

2. Helping partners help customers become one with the cloud.

To help ensure partners have a successful Year of the Cloud, Cisco’s Cloud Partner program (with three tracks) will help you prepare for growth in cloud adoption. Combine that with CloudVerse to help you build public, private, and hybrid clouds for customers and you’ve got a winning combo. You can’t lose with the intelligence of the network, the power of the data center, and the flexibility of cloud applications.

3. Work less! Programs and services to make your job easier. Read More »

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Partners are Going to Love Cisco CloudVerse

December 16, 2011 at 4:58 pm PST

It seems like you can’t open an IT magazine these days without being bombarded by cloud, cloud, cloud. Going to tradeshows you see traditional vendors that have taken their existing solution packages and rebranded them as cloud.  For Cisco partners and customers this can be confusing; especially since cloud comes in so many types/flavors: IaaS, SaaS, PaaS, and however people are positioning themselves.  When I think of cloud I think it fundamentally boils down to an industrialization/simplification of IT.  You focus and clearly define what you as a solution provider are providing, and by doing so, drive out the cost.  Look at MS office for email etc. has literally thousands of options or ways to use it, but has a high cost/user/month.  Gmail limits those options and by offering it free to everyone, it costs Google an ever decreasing fraction of a dollar/month.  The economics are compelling.  Customers like economics in their favor and partners get excited when customers want to make a transition.

On Dec 6th Cisco announced CloudVerse – an integrated set of capabilities combining Unified Data Center with Cloud Intelligent Network to deliver Cloud Applications and Services.  The beauty of this position is that we aren’t telling our partners, “Thanks, we’ll take it from here!” We’re looking to them to offer this integrated Cisco vision to their customers.

“We’re putting our partners in the position to offer CloudVerse as a portfolio and new cloud capabilities.” As Ralph Nimmergood, VP of WW Channels at Cisco, stated in a CRN article published last week.

Partners are key to our cloud strategy and we’re excited to be on this journey with them.

Click here to read the entire CRN article.

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