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Mobilizing The Internet of Everything: More Valuable, Meaningful Connections

We’ve been hearing a lot about the transition to the Internet of Everything, and the billions of new devices that will be coming online in the next few years. It’s clear that the network isn’t just for PCs, smartphones, and tablets anymore. We’re entering an age where home appliances, disposable consumer gadgets, and even buildings will be on the net and sharing information.

But the Internet of Everything is not only about connected things, it’s about the amazing things that will happen when you connect people, process and data with those things —and change the way we work, live, play, and learn. And in today’s fast-moving world, these new connections must be mobile.

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From the Front Lines: How IT Is Taking Advantage of the Cloud Today

The cloud is here and here to stay. No one expects a wholesale move to the cloud overnight, but I’ve been hearing recently from numerous customers whose journeys are well underway, and some common themes are emerging as businesses explore various deployment models. Business agility, flexibility and balance sheet liquidity will drive cloud adoption, and, as the popularity of hybrid models increases, users will demand a seamless end-user experience between the cloud and on-premise systems.

A few weeks ago, I included these themes in my predictions about the future of cloud collaboration. This week I had the chance to speak with two Cisco customers about why issues such as flexibility, cost savings and user experience drove them to deploy cloud collaboration technologies and other cloud solutions. Sheila Jordan, senior vice president, communication and collaboration IT, co-hosted the discussion with me and offered her insights from an IT perspective. She also recapped the discussion, sharing some specific tips for how IT managers can best take advantage of the cloud.

John Jackson, vice president of global infrastructure and vendor management for D+M Group, said that he can relate easily to the prediction about business agility, flexibility and cost when thinking back to his company’s decision to move to the cloud. D+M Group employs people in several different operating divisions around the world and grew through a series of acquisitions, leaving the company to globalize shared-services IT team that did not previously exist. Read More »

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Reflections from the Floor at NRF 2013

panoramaAfter a long day of showing the Cisco BYOD Smart Solution and Cisco Connected Mobile Experiences solutions at the 2013 National Retail Federation (NRF) trade show, I am waiting for a colleague to meet me for a well-deserved dinner. I had many, and yes there were MANY, conversations with Retail IT professionals,  and nearly every conversation I had seemed to revolve around the same two problems:

  1. How do I allow employees and / or customers to access the network when I don’t have dedicated local IT support?
  2. How do I give up the control and make sure my security and compliance requirements are met?

We know almost all organizations are struggling with BYOD, but it’s now clear that the lack of local IT support adds a new dimension to the problem. With the increased adoption of mobility, there’s also the added complexity of security and compliance, and with all the connected consumers walking around, it’s becoming a growing concern in the retail space. Retail organizations want to take advantage of the promise that leveraging Wi-Fi access to engage with employees and customers, but fear the management and security of such services.

Fortunately, Cisco is addressing both these issues with its mobility solutions.

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Cisco CIO Summit 2012: Starting with the customer, and ending with IT in mind

We’ve all heard the sayings “put the customer first” and “the customer is always right.”  According to Forrester Research, the days of manufacturing, distribution, and information being the primary ways successful companies dominate their industries are gone, and the new “age of the customer” is here. Newly empowered, informed, and demanding buyers are radically redefining the conversations, strategies, and planning of top IT leaders around the world. This year at the CIO Summit hosted by Cisco, I had the privilege to engage with seventy-eight Chief Information Officers from large enterprises and organizations who shared similar sentiments. 

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Public Sector BYOD Series: Streamline IT for a Mobile-Ready Work Strategy

For this week’s final Public Sector BYOD Thursday post, I wanted to discuss a survey  that illustrated what employees want and need when it comes to IT in the workplace:

  • Control over the work experience—the ability to use technology to personal preference, in ways that improve productivity and enhance job satisfaction.
  • Choice when it comes to devices and the ability to use preferred, personally owned devices to complete work-related tasks.
  • Flexibility to perform personal activities at work and work activities on personal time.
  • Mobility that enables anytime, anywhere connections to colleagues, customers and partners.

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